PC shut down when starting a game

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • gettingmad
    PCHF Member
    • Jan 2024
    • 20

    #16
    To me B tier does not sound that horrible, and its defo and upgrade from the previous.

    Not much on SpeedFan:

    [ATTACH type=“full”]13237[/ATTACH]

    Comment

    • phillpower2
      PCHF Administrator
      • Sep 2016
      • 15205

      #17
      The voltage going to the CPU is a constant above 1.4V when it should only be that when under load, this is what is causing the higher than normal CPU temperatures.
      Originally posted by gettingmad
      To me B tier does not sound that horrible,
      View things this way then, you have a high end rig but only a mid range PSU to support it.

      Get rid of any programs as you see fit, one last program to run before we test your GPU.

      Download MiniToolBox and save the file to the Desktop.

      Close the browser and run the tool, check the following options;

      List last 10 Event Viewer Errors
      List Installed Programs
      List Devices (Only Problems)
      List Users, Partitions and Memory size

      Click on Go.

      Post the resulting log in your next reply for us if you will.

      Comment

      • gettingmad
        PCHF Member
        • Jan 2024
        • 20

        #18
        MiniToolBox by Farbar Version: 13-05-2022
        Ran by gagar (administrator) on 18-01-2024 at 17:23:55
        Running from “C:\Users\gagar\Downloads”
        Microsoft Windows 10 Home (X64)
        Model: MS-7C95 Manufacturer: Micro-Star International Co., Ltd.
        Boot Mode: Normal


        ========================= Event log errors: ===============================
        [HEADING=1]Application errors:[/HEADING]
        Error: (01/18/2024 02:07:10 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
        Description: Event-ID 86

        Error: (01/18/2024 02:07:06 PM) (Source: NIHardwareService) (EventID: 259) (User: )
        Description: MIDIDevice: Unable to unlock BMIDI DLL/driver

        Error: (01/18/2024 01:57:57 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
        Description: Event-ID 86

        Error: (01/18/2024 01:57:52 PM) (Source: NIHardwareService) (EventID: 259) (User: )
        Description: MIDIDevice: Unable to unlock BMIDI DLL/driver

        Error: (01/18/2024 01:57:10 PM) (Source: CAM Service) (EventID: 1) (User: )
        Description: request thread encountered an error: Failed to send result: io error: The pipe is being closed. (os error 232)

        Error: (01/17/2024 05:34:27 PM) (Source: CAM Service) (EventID: 1) (User: )
        Description: request thread encountered an error: Failed to send result: io error: The pipe is being closed. (os error 232)

        Error: (01/17/2024 08:56:14 AM) (Source: Microsoft-Windows-PerfNet) (EventID: 2004) (User: DESKTOP-R88UT43)
        Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

        Error: (01/17/2024 08:53:07 AM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
        Description: Event-ID 86

        Error: (01/16/2024 08:36:24 PM) (Source: CAM Service) (EventID: 1) (User: )
        Description: request thread encountered an error: Failed to send result: io error: The pipe is being closed. (os error 232)

        Error: (01/16/2024 08:32:47 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
        Description: Event-ID 86
        [HEADING=1]System errors:[/HEADING]
        Error: (01/18/2024 02:07:04 PM) (Source: EventLog) (EventID: 6008) (User: )
        Description: The previous system shutdown at 13:57:50 on ‎18/‎01/‎2024 was unexpected.

        Error: (01/18/2024 02:04:32 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-R88UT43)
        Description: Event-ID 10010

        Error: (01/18/2024 01:59:52 PM) (Source: DCOM) (EventID: 10010) (User: NT AUTHORITY)
        Description: Event-ID 10010

        Error: (01/17/2024 08:54:25 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
        Description: Installation Failure: Windows failed to install the following update with error 0x8024200b: 2024-01 Security Update for Windows 10 Version 22H2 for x64-based Systems (KB5034441).

        Error: (01/16/2024 08:32:43 PM) (Source: EventLog) (EventID: 6008) (User: )
        Description: The previous system shutdown at 20:29:16 on ‎16/‎01/‎2024 was unexpected.

        Error: (01/16/2024 07:37:12 AM) (Source: EventLog) (EventID: 6008) (User: )
        Description: The previous system shutdown at 17:38:59 on ‎15/‎01/‎2024 was unexpected.

        Error: (01/15/2024 05:48:23 PM) (Source: nvlddmkm) (EventID: 0) (User: )
        Description: Event-ID 0

        Error: (01/15/2024 05:48:23 PM) (Source: nvlddmkm) (EventID: 0) (User: )
        Description: Event-ID 0

        Error: (01/15/2024 05:48:22 PM) (Source: nvlddmkm) (EventID: 0) (User: )
        Description: Event-ID 0

        Error: (01/15/2024 05:48:18 PM) (Source: nvlddmkm) (EventID: 0) (User: )
        Description: Event-ID 0
        [HEADING=1]Windows Defender:[/HEADING]
        Date: 2024-01-16 18:41:32
        Description:
        Microsoft Defender Antivirus has detected malware or other potentially unwanted software.
        For more information please see the following:
        MMPC, Microsoft Malware Protection Center, WDSI, virus, malware, encyclopedia entry, threat description, clean up, removal, infection, arrival, analysis, research, protection, remediation

        Name: HackTool:Win32/Crack!pz
        Severity: High
        Category: Tool
        Path: containerfile:_D:\Download\Torrent\Heroes.of.Might .and.Magic.3.HD.Edition-RELOADED\rld-homam3hd.iso; file:_D:\Download\Torrent\Heroes.of.Might.and.Magi c.3.HD.Edition-RELOADED\rld-homam3hd.iso->\Crack\steam_api.dll
        Detection Origin: Local machine
        Detection Type: Concrete
        Detection Source: User
        Process Name: Unknown
        Security intelligence Version: AV: 1.403.2240.0, AS: 1.403.2240.0, NIS: 1.403.2240.0
        Engine Version: AM: 1.1.23110.2, NIS: 1.1.23110.2

        Date: 2024-01-16 16:53:23
        Description:
        Microsoft Defender Antivirus scan has been stopped before completion.
        Scan Type: Antimalware
        Scan Parameters: Quick Scan

        Date: 2024-01-16 15:35:52
        Description:
        Microsoft Defender Antivirus scan has been stopped before completion.
        Scan Type: Antimalware
        Scan Parameters: Full Scan

        Date: 2024-01-16 15:27:39
        Description:
        Microsoft Defender Antivirus scan has been stopped before completion.
        Scan Type: Antimalware
        Scan Parameters: Quick Scan
        [HEADING=1]CodeIntegrity Errors:[/HEADING]
        Date: 2024-01-16 13:51:54
        Description:
        Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost. exe) attempted to load \Device\HarddiskVolume5\Program Files\Avast Software\Avast\aswAMSI.dll that did not meet the Windows signing level requirements.

        Date: 2024-01-16 13:50:56
        Description:
        Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MpCmdRun.exe) attempted to load \Device\HarddiskVolume5\Program Files\Avast Software\Avast\aswAMSI.dll that did not meet the Microsoft signing level requirements.

        =========================== Installed Programs ============================

        Ableton Live 11 Suite (HKLM...{BE7A4986-57FA-4ED3-8690-C23D493A3E8B}) (Version: 11.0.0.0 - Ableton) Hidden
        Ableton Live 11 Suite (HKLM-x32...{cd9b53e7-7437-4df6-a6d6-d81f89643081}) (Version: 11.0.0.0 - Ableton)
        Ableton Live 9 Suite (HKLM...{0E4A2965-19CE-4029-8DBF-D3E85DAAA662}) (Version: 9.0.0.0 - Ableton)
        Ableton Push Driver v5.50.0 (HKLM...{8CE98F88-3F07-4338-A036-B66414F3FD66}) (Version: 5.50.0 - Ableton) Hidden
        Amazon Corretto (x64) (HKLM...{563583E9-877F-4362-B6F4-4BC144FAE099}) (Version: 11.0.13.8 - Amazon)
        Application Verifier x64 External Package (HKLM...{8A4CD158-E6B3-6D91-D7DE-10098BC980E2}) (Version: 10.1.19041.685 - Microsoft) Hidden
        AWS Command Line Interface v2 (HKLM...{A7FEB1BB-86D9-43BB-92D9-E38C576EE93B}) (Version: 2.4.9.0 - Amazon Web Services)
        Battle.net (HKLM-x32...\Battle.net) (Version: - Blizzard Entertainment)
        Burning Crusade Classic (HKLM-x32...\Burning Crusade Classic) (Version: - Blizzard Entertainment)
        Chrome Remote Desktop Host (HKLM-x32...{6A53EDCE-B3CE-4C1C-83FF-D78E08CE6747}) (Version: 121.0.6167.13 - Google LLC)
        Counter-Strike: Global Offensive (HKLM...\Steam App 730) (Version: - Valve)
        CPUID CPU-Z 1.94 (HKLM...\CPUID CPU-Z_is1) (Version: 1.94 - CPUID, Inc.)
        CPUID HWMonitor 1.52 (HKLM...\CPUID HWMonitor_is1) (Version: 1.52 - CPUID, Inc.)
        Cuphead (HKLM...\Steam App 268910) (Version: - Studio MDHR Entertainment Inc.)
        Diablo III (HKLM-x32...\Diablo III) (Version: - Blizzard Entertainment)
        Diablo IV - Server Slam (HKLM-x32...\Diablo IV - Server Slam) (Version: - Blizzard Entertainment)
        Diablo IV (HKLM-x32...\Diablo IV) (Version: - Blizzard Entertainment)
        Documentation Manager (HKLM...{82FBBBC9-616A-4247-BEAD-87B8132D49D2}) (Version: 22.0.0.6 - Intel Corporation) Hidden
        ELDEN RING (HKLM...\Steam App 1245620) (Version: - FromSoftware Inc.)
        Elektron Overbridge 2.5.1 (HKLM...{77350240-955E-4E45-999A-FF924C7B53DA}) (Version: 2.5.1 - Elektron Music Machines MAV AB)
        Elektron Transfer 1.5.0.14 (HKLM...{44AADDAC-E841-4DE4-A2DA-9D376A1613F4}) (Version: 1.5.0.14 - Elektron Music Machines MAV AB)
        FabFilter Pro-C 2.15 (HKLM-x32...\FabFilter Pro-C 2.15) (Version: - )
        FabFilter Pro-Q 2.23 (HKLM-x32...\FabFilter Pro-Q 2.23) (Version: - )
        FabFilter Pro-R 1.13 (HKLM-x32...\FabFilter Pro-R 1.13) (Version: - )
        FireStorm version 3.0.0.019 (HKLM-x32...\FireStorm_is1) (Version: 3.0.0.019 - )
        Focusrite Control 3.11.0.1983 (HKLM...\Focusrite Control_is1) (Version: 3.11.0.1983 - Focusrite Audio Engineering Ltd.)
        Focusrite Thunderbolt 4.25.0.335 (HKLM...\Focusrite Thunderbolt_is1) (Version: 4.25.0.335 - Focusrite Audio Engineering Ltd.)
        Focusrite USB 4.14.0.157 (HKLM...\Focusrite USB_is1) (Version: 4.14.0.157 - Focusrite Audio Engineering Ltd.)
        Git version 2.31.1 (HKLM...\Git_is1) (Version: 2.31.1 - The Git Development Community)
        Google Chrome (HKLM-x32...\Google Chrome) (Version: 120.0.6099.218 - Google LLC)
        Hearthstone (HKLM-x32...\Hearthstone) (Version: - Blizzard Entertainment)
        HeavyLoad V3.9.1 (64 bit) (HKLM...\HeavyLoad_is1) (Version: 3.9.1 - JAM Software)
        Heroes of the Storm (HKLM-x32...\Heroes of the Storm) (Version: - Blizzard Entertainment)
        INSIDE (HKLM...\Steam App 304430) (Version: - Playdead)
        Intel® Software Installer (HKLM-x32...{69d361f9-6cce-41a7-b82c-2d1e4be7e32f}) (Version: 22.0.0.6 - Intel Corporation) Hidden
        IntelliJ IDEA Community Edition 2021.2.3 (HKLM-x32...\IntelliJ IDEA Community Edition 2021.2.3) (Version: 212.5457.46 - JetBrains s.r.o.)
        Kits Configuration Installer (HKLM-x32...{E75A9998-E979-760B-6AEB-49763F279EDD}) (Version: 10.1.19041.685 - Microsoft) Hidden
        Lies of P (HKLM...\Steam App 1627720) (Version: - NEOWIZ)
        LIMBO (HKLM...\Steam App 48000) (Version: - Playdead)
        Logitech G HUB (HKLM...{521c89be-637f-4274-a840-baaf7460c2b2}) (Version: 2023.10.493254 - Logitech)
        Microsoft 365 - en-us (HKLM...\O365HomePremRetail - en-us) (Version: 16.0.17126.20132 - Microsoft Corporation)
        Microsoft Update Health Tools (HKLM...{1FC1A6C2-576E-489A-9B4A-92D21F542136}) (Version: 3.74.0.0 - Microsoft Corporation)
        Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM...{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
        Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM...{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
        Microsoft Visual Studio Installer (HKLM...{6F320B93-EE3C-4826-85E0-ADF79F8D4C61}) (Version: 3.5.2150.18781 - Microsoft Corporation)
        MSI Development Tools (HKLM-x32...{7AAC93B0-F3D7-6B24-6B37-9E74980C1C81}) (Version: 10.1.19041.685 - Microsoft Corporation) Hidden
        MySQL Installer - Community (HKLM-x32...{836B521E-6496-4E85-95FB-1D4875923432}) (Version: 1.4.39.0 - Oracle Corporation)
        MySQL Server 8.0 (HKLM...{D5A47F6F-7EA5-4BD6-94EF-3350F439E48F}) (Version: 8.0.27 - Oracle Corporation)
        MySQL Workbench 8.0 CE (HKLM...{A55178BF-1CFD-431B-AAFB-8871CDE0B839}) (Version: 8.0.27 - Oracle Corporation)
        Native Instruments Controller Editor (HKLM-x32...\Native Instruments Controller Editor) (Version: 2.6.2.547 - Native Instruments)
        Native Instruments NTKDaemon (HKLM-x32...\Native Instruments NTKDaemon) (Version: 1.7.0.137 - Native Instruments)
        Native Instruments Traktor 2 (HKLM-x32...\Native Instruments Traktor 2) (Version: 2.11.3.17 - Native Instruments)
        Native Instruments Traktor Audio 10 Driver (HKLM-x32...\Native Instruments Traktor Audio 10 Driver) (Version: - Native Instruments)
        Native Instruments Traktor Audio 2 MK2 Driver (HKLM-x32...\Native Instruments Traktor Audio 2 MK2 Driver) (Version: - Native Instruments)
        Native Instruments Traktor Kontrol D2 Driver (HKLM-x32...\Native Instruments Traktor Kontrol D2 Driver) (Version: - Native Instruments)
        Native Instruments Traktor Kontrol F1 Driver (HKLM-x32...\Native Instruments Traktor Kontrol F1 Driver) (Version: - Native Instruments)
        Native Instruments Traktor Kontrol S2 MK2 Driver (HKLM-x32...\Native Instruments Traktor Kontrol S2 MK2 Driver) (Version: - Native Instruments)
        Native Instruments Traktor Kontrol S4 MK2 Driver (HKLM-x32...\Native Instruments Traktor Kontrol S4 MK2 Driver) (Version: - Native Instruments)
        Native Instruments Traktor Kontrol S5 Driver (HKLM-x32...\Native Instruments Traktor Kontrol S5 Driver) (Version: - Native Instruments)
        Native Instruments Traktor Kontrol S8 Driver (HKLM-x32...\Native Instruments Traktor Kontrol S8 Driver) (Version: - Native Instruments)
        Native Instruments Traktor Kontrol X1 MK2 Driver (HKLM-x32...\Native Instruments Traktor Kontrol X1 MK2 Driver) (Version: - Native Instruments)
        Native Instruments Traktor Kontrol Z1 Driver (HKLM-x32...\Native Instruments Traktor Kontrol Z1 Driver) (Version: - Native Instruments)
        Native Instruments Traktor Kontrol Z2 Driver (HKLM-x32...\Native Instruments Traktor Kontrol Z2 Driver) (Version: - Native Instruments)
        Node.js (HKLM...{EFA235B5-C6A1-42E6-9BC9-02A8D56F1CDC}) (Version: 18.16.0 - Node.js Foundation)
        NVIDIA FrameView SDK 1.3.8513.32290073 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_FrameViewSdk) (Version: 1.3.8513.32290073 - NVIDIA Corporation)
        NVIDIA GeForce Experience 3.27.0.120 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.27.0.120 - NVIDIA Corporation)
        NVIDIA Graphics Driver 546.33 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 546.33 - NVIDIA Corporation)
        NVIDIA HD Audio Driver 1.3.40.14 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.40.14 - NVIDIA Corporation)
        NVIDIA PhysX System Software 9.21.0713 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}Display.PhysX) (Version: 9.21.0713 - NVIDIA Corporation)
        NZXT CAM 4.60.3 (HKLM...\ac0666ae-ee66-5310-ac01-9d6348133b2d) (Version: 4.60.3 - NZXT, Inc.)
        Office 16 Click-to-Run Extensibility Component (HKLM...{90160000-008C-0000-1000-0000000FF1CE}) (Version: 16.0.17126.20132 - Microsoft Corporation) Hidden
        Office 16 Click-to-Run Licensing Component (HKLM...{90160000-007E-0000-1000-0000000FF1CE}) (Version: 16.0.17126.20132 - Microsoft Corporation) Hidden
        Office 16 Click-to-Run Localization Component (HKLM...{90160000-008C-0409-1000-0000000FF1CE}) (Version: 16.0.14131.20278 - Microsoft Corporation) Hidden
        Only Up! (HKLM...\Steam App 2381590) (Version: - SCKR Games)
        PAYDAY 2 (HKLM...\Steam App 218620) (Version: - OVERKILL - a Starbreeze Studio.)
        PC Cleaner v9.5.0.0 (HKLM-x32...\PC Cleaner_is1) (Version: 9.5.0.0 - PC Helpsoft)
        PokerStars.uk (HKLM-x32...\PokerStars.uk) (Version: - PokerStars.uk)
        Portal Reloaded (HKLM...\Steam App 1255980) (Version: - PORTANIS)
        Python 3.11.3 Add to Path (64-bit) (HKLM...{9EB782CC-B2A5-4B67-BFEC-C91F5B755CAF}) (Version: 3.11.3150.0 - Python Software Foundation) Hidden
        Python 3.11.3 Core Interpreter (64-bit) (HKLM...{611F1238-29A9-495F-B1F4-CFFCC98D9421}) (Version: 3.11.3150.0 - Python Software Foundation) Hidden
        Python 3.11.3 Development Libraries (64-bit) (HKLM...{D307D056-AF62-4F53-810E-052AAAF0EFB2}) (Version: 3.11.3150.0 - Python Software Foundation) Hidden
        Python 3.11.3 Documentation (64-bit) (HKLM...{25DC2A6F-FDC2-40D0-AA9D-3BF392BDF500}) (Version: 3.11.3150.0 - Python Software Foundation) Hidden
        Python 3.11.3 Executables (64-bit) (HKLM...{A2BCB6C1-272D-437F-A5BC-92431FC521B4}) (Version: 3.11.3150.0 - Python Software Foundation) Hidden
        Python 3.11.3 pip Bootstrap (64-bit) (HKLM...{55BEEF7A-9288-497D-B5CE-960D2F3C70A3}) (Version: 3.11.3150.0 - Python Software Foundation) Hidden
        Python 3.11.3 Standard Library (64-bit) (HKLM...{0D289858-69D1-4CB6-946E-659F028DDC27}) (Version: 3.11.3150.0 - Python Software Foundation) Hidden
        Python 3.11.3 Tcl/Tk Support (64-bit) (HKLM...{C321A7FC-E479-4E2A-AA09-2698EFEA4CA3}) (Version: 3.11.3150.0 - Python Software Foundation) Hidden
        Python 3.11.3 Test Suite (64-bit) (HKLM...{BA9ABB78-751C-4488-80A9-60E44290C060}) (Version: 3.11.3150.0 - Python Software Foundation) Hidden
        Python 3.11.3 Utility Scripts (64-bit) (HKLM...{5BF6CA5B-E057-413A-B87A-CCD47600E465}) (Version: 3.11.3150.0 - Python Software Foundation) Hidden
        Python Launcher (HKLM-x32...{C41DB702-D72D-40F4-A2B3-5BAC2DCA2DF2}) (Version: 3.11.3150.0 - Python Software Foundation)
        qBittorrent (HKLM-x32...\qBittorrent) (Version: 4.5.2 - The qBittorrent project)
        Samsung USB Driver for Mobile Phones (HKLM...{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.7.46.0 - Samsung Electronics Co., Ltd.)
        SDK ARM Additions (HKLM-x32...{FCF9D89E-6F79-64FB-B08D-B0E69FF54DEE}) (Version: 10.1.19041.685 - Microsoft Corporation) Hidden
        SDK ARM Redistributables (HKLM-x32...{72DB07D6-E166-5A3F-B6E6-4664383781B8}) (Version: 10.1.19041.685 - Microsoft Corporation) Hidden
        Smart Switch (HKLM-x32...{74FA5314-85C8-4E2A-907D-D9ECCCB770A7}) (Version: 4.2.21075.3 - Samsung Electronics Co., Ltd.) Hidden
        Smart Switch (HKLM-x32...\InstallShield
        {74FA5314-85C8-4E2A-907D-D9ECCCB770A7}) (Version: 4.2.21075.3 - Samsung Electronics Co., Ltd.)
        Speccy (HKLM...\Speccy) (Version: 1.32 - Piriform)
        SpeedFan (remove only) (HKLM-x32...\SpeedFan) (Version: - )
        StarCraft II (HKLM-x32...\StarCraft II) (Version: - Blizzard Entertainment)
        Steam (HKLM-x32...\Steam) (Version: 2.10.91.91 - Valve Corporation)
        Total Commander 64-bit (Remove or Repair) (HKLM...\Totalcmd64) (Version: 9.51 - Ghisler Software GmbH)
        TR-8 Driver (HKLM...\RolandRDID0145) (Version: - Roland Corporation)
        Universal CRT Extension SDK (HKLM-x32...{4D69FB64-4443-F2DD-DE1C-F14FD98AAC59}) (Version: 10.1.19041.685 - Microsoft Corporation) Hidden
        Universal CRT Headers Libraries and Sources (HKLM-x32...{6B56745A-F6A4-C51C-933A-AD96C00683EA}) (Version: 10.1.19041.685 - Microsoft Corporation) Hidden
        Universal CRT Redistributable (HKLM-x32...{0460C87B-7F4C-3170-FAC9-B7A6AE5CE4E9}) (Version: 10.0.26624 - Microsoft Corporation) Hidden
        Universal CRT Redistributable (HKLM-x32...{A57CD0A6-4297-FD30-34A4-34758B6F5F69}) (Version: 10.1.19041.685 - Microsoft Corporation) Hidden
        Universal CRT Tools x64 (HKLM...{CD06199B-41C1-AE6D-7567-984CC68792C3}) (Version: 10.1.19041.685 - Microsoft Corporation) Hidden
        Universal CRT Tools x86 (HKLM-x32...{BD75F257-50A4-E0CD-9942-C3550CA3E66A}) (Version: 10.1.19041.685 - Microsoft Corporation) Hidden
        Universal General MIDI DLS Extension SDK (HKLM-x32...{A7E95C47-B5F4-110C-D27A-DECB03412B96}) (Version: 10.1.19041.685 - Microsoft Corporation) Hidden
        Update for (KB2504637) (HKLM-x32...{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}.KB2504637) (Version: 1 - Microsoft Corporation)
        Update for Windows 10 for x64-based Systems (KB5001716) (HKLM...{7B63012A-4AC6-40C6-B6AF-B24A84359DD5}) (Version: 8.93.0.0 - Microsoft Corporation)
        vcpp_crt.redist.clickonce (HKLM-x32...{09184AC0-ACEE-44D5-95F2-05EE6D27A5E8}) (Version: 14.29.30139 - Microsoft Corporation) Hidden
        VLC media player (HKLM-x32...\VLC media player) (Version: 3.0.12 - VideoLAN)
        VS Script Debugging Common (HKLM...{A4272808-82F5-410F-A5F9-1BF6F63F6B9A}) (Version: 16.0.102.0 - Microsoft Corporation) Hidden
        vs_communitymsi (HKLM-x32...{5C127D2C-BC0B-44B8-A1A5-34E9E7A116FC}) (Version: 16.11.31911 - Microsoft Corporation) Hidden
        vs_communitymsires (HKLM-x32...{3751D1CF-9A44-43D2-B4BB-80FA6E7925A8}) (Version: 16.10.31213 - Microsoft Corporation) Hidden
        vs_filehandler_amd64 (HKLM-x32...{102E83BD-B6A0-4C74-AD22-7D594A3435D3}) (Version: 16.11.31503 - Microsoft Corporation) Hidden
        vs_filehandler_x86 (HKLM-x32...{6CBDE7BE-E956-4E0E-81FB-2CB79190C924}) (Version: 16.11.31503 - Microsoft Corporation) Hidden
        vs_FileTracker_Singleton (HKLM-x32...{05CA3463-0B45-425D-9AF2-E1964AB85CBB}) (Version: 16.10.31303 - Microsoft Corporation) Hidden
        vs_minshellinteropmsi (HKLM-x32...{883D29E5-9A41-4C45-A192-C10B8078BF0C}) (Version: 16.10.31306 - Microsoft Corporation) Hidden
        vs_minshellmsi (HKLM-x32...{87EB7AA1-6FF4-4B24-9DB6-645C019B4C87}) (Version: 16.11.33130 - Microsoft Corporation) Hidden
        vs_minshellmsires (HKLM-x32...{0916C6E1-6A0A-4887-9E00-D96FD44AFACE}) (Version: 16.10.31303 - Microsoft Corporation) Hidden
        WinAppDeploy (HKLM-x32...{2ADF1977-BF31-E127-B651-AC28A8658317}) (Version: 10.1.19041.685 - Microsoft Corporation) Hidden
        Windows PC Health Check (HKLM...{6798C408-2636-448C-8AC6-F4E341102D27}) (Version: 3.6.2204.08001 - Microsoft Corporation)
        WinRT Intellisense Desktop - en-us (HKLM-x32...{BCF7CA0F-E53C-2A4F-B128-A751EC9A1016}) (Version: 10.1.19041.685 - Microsoft Corporation) Hidden
        WinRT Intellisense Desktop - Other Languages (HKLM-x32...{B42BF427-AFDB-C00F-DB60-6F51395D74A1}) (Version: 10.1.19041.685 - Microsoft Corporation) Hidden
        WinRT Intellisense IoT - en-us (HKLM-x32...{3335615C-ABEB-960E-2226-4274CD28E046}) (Version: 10.1.19041.685 - Microsoft Corporation) Hidden
        WinRT Intellisense IoT - Other Languages (HKLM-x32...{216D5F47-257D-6284-5849-B51037875EFA}) (Version: 10.1.19041.685 - Microsoft Corporation) Hidden
        WinRT Intellisense Mobile - en-us (HKLM-x32...{443FF51E-16C3-F23B-18FC-0D1D66024B0B}) (Version: 10.1.19041.685 - Microsoft Corporation) Hidden
        WinRT Intellisense PPI - en-us (HKLM-x32...{15E29AFF-CB19-A20B-9A81-B0765A63115F}) (Version: 10.1.19041.685 - Microsoft Corporation) Hidden
        WinRT Intellisense PPI - Other Languages (HKLM-x32...{FF2B49B7-0254-3D6A-4BE0-EF4C59DBCC2B}) (Version: 10.1.19041.685 - Microsoft Corporation) Hidden
        WinRT Intellisense UAP - en-us (HKLM-x32...{0AF3B821-474B-1885-473A-6E3FB4F1CF71}) (Version: 10.1.19041.685 - Microsoft Corporation) Hidden
        WinRT Intellisense UAP - Other Languages (HKLM-x32...{8832F8ED-1035-9ABE-FD73-4E5ABAA84A5C}) (Version: 10.1.19041.685 - Microsoft Corporation) Hidden
        World of Warcraft (HKLM-x32...\World of Warcraft) (Version: - Blizzard Entertainment)
        World of Warcraft Classic Era (HKLM-x32...\World of Warcraft Classic Era) (Version: - Blizzard Entertainment)
        Wrath of the Lich King Classic (HKLM-x32...\Wrath of the Lich King Classic) (Version: - Blizzard Entertainment)
        [HEADING=1]Packages:[/HEADING]
        Cortana → C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_4.2308.1 005.0_x64__8wekyb3d8bbwe [2023-08-12] (Microsoft Corporation)
        HEVC Video Extensions → C:\Program Files\WindowsApps\Microsoft.HEVCVideoExtensions_2. 0.61933.0_x64__8wekyb3d8bbwe [2023-08-02] (Microsoft Corporation)
        HP Smart → C:\Program Files\WindowsApps\AD2F1837.HPPrinterControl_150.1. 1140.0_x64__v10z8vjag6ke6 [2023-11-16] (HP Inc.)
        Microsoft Advertising SDK for XAML → C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.18 11.1.0_x64__8wekyb3d8bbwe [2021-01-11] (Microsoft Corporation) [MS Ad]
        Microsoft Advertising SDK for XAML → C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.18 11.1.0_x86__8wekyb3d8bbwe [2021-01-11] (Microsoft Corporation) [MS Ad]
        Microsoft Defender → C:\Program Files\WindowsApps\Microsoft.6365217CE6EB4_102.2311 .21001.0_x64__8wekyb3d8bbwe [2024-01-05] (Microsoft Corporation) [Startup Task]
        NVIDIA Control Panel → C:\Program Files\WindowsApps\NVIDIACorp.NVIDIAControlPanel_8. 1.964.0_x64__56jybvy8sckqj [2024-01-15] (NVIDIA Corp.)
        Realtek Audio Control → C:\Program Files\WindowsApps\RealtekSemiconductorCorp.Realtek AudioControl_1.38.277.0_x64__dt26b99r8h8gj [2023-03-28] (Realtek Semiconductor Corp)
        Solitaire & Casual Games → C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireColl ection_4.18.11020.0_x64__8wekyb3d8bbwe [2024-01-02] (Microsoft Studios) [MS Ad]
        Spotify Music → C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.226.118 7.0_x64__zpdnekdrzrea0 [2023-12-10] (Spotify AB) [Startup Task]
        Windows Package Manager Source (winget) → C:\Program Files\WindowsApps\Microsoft.Winget.Source_2023.930 .722.582_neutral__8wekyb3d8bbwe [2023-10-01] (Microsoft Corporation)
        WindowsAppRuntime.1.2 → C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2_ 2000.777.2143.0_x64__8wekyb3d8bbwe [2023-02-23] (Microsoft Corporation)
        WindowsAppRuntime.1.2 → C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2_ 2000.802.31.0_x64__8wekyb3d8bbwe [2023-03-16] (Microsoft Corporation)
        WindowsAppRuntime.1.2 → C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2_ 2000.802.31.0_x86__8wekyb3d8bbwe [2023-03-16] (Microsoft Corporation)
        WindowsAppRuntime.1.3 → C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.3_ 3000.851.1712.0_x64__8wekyb3d8bbwe [2023-06-07] (Microsoft Corporation)
        WindowsAppRuntime.1.3 → C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.3_ 3000.882.2207.0_x64__8wekyb3d8bbwe [2023-07-03] (Microsoft Corporation)
        WindowsAppRuntime.1.3 → C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.3_ 3000.934.1904.0_x64__8wekyb3d8bbwe [2023-07-30] (Microsoft Corporation)
        WindowsAppRuntime.1.3 → C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.3_ 3000.934.1904.0_x86__8wekyb3d8bbwe [2023-07-30] (Microsoft Corporation)
        WindowsAppRuntime.1.4 → C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.4_ 4000.1010.1349.0_x64__8wekyb3d8bbwe [2023-11-03] (Microsoft Corporation)
        WindowsAppRuntime.1.4 → C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.4_ 4000.1049.117.0_x64__8wekyb3d8bbwe [2023-12-17] (Microsoft Corporation)
        WindowsAppRuntime.1.4 → C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.4_ 4000.1049.117.0_x86__8wekyb3d8bbwe [2023-12-17] (Microsoft Corporation)

        ========================= Devices: ================================

        ========================= Memory info: ===================================

        Percentage of memory in use: 36%
        Total physical RAM: 16310.04 MB
        Available physical RAM: 10411.04 MB
        Total Virtual: 23478.04 MB
        Available Virtual: 14757.37 MB

        ========================= Partitions: =====================================

        1 Drive c: () (Fixed) (Total:930.9 GB) (Free:218.73 GB) NTFS
        2 Drive d: (DATA) (Fixed) (Total:913.41 GB) (Free:150.74 GB) NTFS

        ========================= Users: ========================================

        User accounts for \DESKTOP-R88UT43

        Administrator DefaultAccount gagar
        Guest WDAGUtilityAccount

        **** End of log ****

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15205

          #19
          Your computer is infected with malware as is detailed below.
          Originally posted by gettingmad
          [HEADING=1]Windows Defender:[/HEADING]
          Date: 2024-01-16 18:41:32
          Description:
          Microsoft Defender Antivirus has detected malware or other potentially unwanted software.
          For more information please see the following:
          HackTool:Win32/Crack!pz threat description - Microsoft Security Intelligence Name: HackTool:Win32/Crack!pz
          Severity: High
          Category: Tool
          Path: containerfile:_D:\Download\Torrent\Heroes.of.Might .and.Magic.3.HD.Edition-RELOADED\rld-homam3hd.iso; file:_D:\Download\Torrent\Heroes.of.Might.and.Magi c.3.HD.Edition-RELOADED\rld-homam3hd.iso->\Crack\steam_api.dll
          Detection Origin: Local machine
          Detection Type: Concrete
          Detection Source: User
          Process Name: Unknown
          Security intelligence Version: AV: 1.403.2240.0, AS: 1.403.2240.0, NIS: 1.403.2240.0
          Engine Version: AM: 1.1.23110.2, NIS: 1.1.23110.2
          Please start a new thread on the malware forums and in your OP include in it a link to this thread so that the security expert can see what has gone on previously.

          Go here first

          Thread closed until the PC is clean of malware and the all clear to continue as been given by a security colleague.

          Good luck.

          Comment

          • Bruce
            PCHF Member
            • Oct 2017
            • 10697

            #20
            Re-opened now malware has been removed.

            Comment

            • gettingmad
              PCHF Member
              • Jan 2024
              • 20

              #21
              Thanks Bruce.

              One thing to add to my issue that since then I have tried to put in an another GPU and it behaved the same sadly.

              Comment

              • Bruce
                PCHF Member
                • Oct 2017
                • 10697

                #22
                Let’s see if the original responders have anything to add - @Pyro @phillpower2

                Comment

                • gettingmad
                  PCHF Member
                  • Jan 2024
                  • 20

                  #23
                  Thanks, but this is now got resolved. Appreciate all the help

                  Comment

                  • Bruce
                    PCHF Member
                    • Oct 2017
                    • 10697

                    #24
                    Can you share the solution, it may help others later? (y)

                    Comment

                    Working...