Replacement hard drive on PC.

[PeterOz]

Have a look at his video. Jump to 1min 22 sec at the start.

[MEDIA=youtube]f81qKAJUdKc[/MEDIA]

If in doubt ask

[Dugit]

Thank you very much for your help, i have now watched the video. I presume i have to put in different figures where it says total size 25gb free space 25 or have i got it wrong.?

[PeterOz]

or have i got it wrong

You don’t put in any figures.
The 25 is the size of the drive he is using.
Yours will show larger.

[Dugit]

So I just carry out as the video and windows 10 will install?

[PeterOz]

it should
No promise
that is the first step

[Dugit]

Hi have just completed installing windows 10 it looks fine. Again thank you very much for the help you have given me an 89 year old man who was nearly giving up hope for the pc which my wife uses.
Many regards Mr Douglas J. Randall

[PeterOz]

We need to check a few things first before you go.
I will give some instructions on how to check that all the drivers are installed.

[Dugit]

I went to bed after installing windows - will look forward to instructions that all the drivers are installed.

[PeterOz]

I went to bed after installing windows

I went to lunch
Right click on start>Device manager
Do you see any yellow exclamation marks on any of the items?
Example pic attached.
If no errors pleas try and test . If possible try and play a clip from youtube or music etc to test audio etc is working.

Do you need to connect a printer
[ATTACH type=“full”]11444[/ATTACH]

[Dugit]

Device manager 1. no exclamation marks - 2,yellow simple communication control no driver code 28. 3. your device missing important security and quality fixes updates downloaded 4. high definition audio device cannot start code 10.

[PeterOz]

On your computer you should have an MSN number. Can you supply the number.
When I put your product number is comes back blank.
We will try the MSN number.
You will find the product label with the relevant information on the bottom or back of your product.
These products belong to the group:
Desktop PC, All-in-One-PC

Is this a laptop or all in one or a tower pc.
What country are you in? I do not need state etc just the country so the drivers match.

[Dugit]

It is a tower pc multimedia pc medion akoya p4101d.
No msn that I can find.
The label on bottom of tower is:
Medion
Model: PC MT 14
Typ: MED MT 653G
MED S/N: 17265010020141
7265 01MED UK
ART no: 10013511
country i am in east sussex, England,UK

[PeterOz]

When I enter your data it comes up blank
this site here https://www.medion.com/gb/service/?d...s_updates.htm=.
We will have to do about this another way.
I will give you some instructions with pics. After I finish work tomorrow.

You can use the computer as is for now - just need to fix a few minor problems.

[Dugit]

A smaller label on the back of the tower has :
Windows 7 home prem

[COLOR=rgb(243, 121, 52)]Product key removed security reasons.[/COLOR]

[PeterOz]

Right click on start>Device manager.
Right click on the 4. high definition audio device cannot start code 1
Left click on properties
Click on the details tab
Click on the arrow next to the Device and change to Hardware ID.
Take a screen shot and attach to your next reply
To do a screen capture in Windows 10 press the windows key and the print screen button together. It will put the image in Pictures>Screenshots
At the bottom of where you type your reply here is the attach files button[ATTACH type=“full”]11448[/ATTACH]