Error "USB Device Over Current Status Detected" - Motherboard issue?

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  • Vahdet_Hodzic
    PCHF Member
    • May 2022
    • 6

    #1

    Error "USB Device Over Current Status Detected" - Motherboard issue?

    Hi, I have the following message displayed " USB Device Over Current Status Detected! " and the computer shuts down after 15s. Prior to that, PC would not post at all, and after testing each component separatley(aside from MOBO and CPU), somehow it managed to boot but American Megatrends screen appears so I can not even enter BIOS. The mothearboard is Asus Prime Z270-P. It is also still lighting orange, which is why I do not know if it is faulty or not. Even after I took it out of the case and NOT A SINGLE USB DEVICE was connected, it still shows this error. I would like to know what you think, is Motherboard potentionally dead?
  • PeterOz
    PCHF Technical Response Team
    • Mar 2021
    • 4190

    #2
    One of the possible causes of this problem is your USB devices plugged in. So to see if your USB devices are at fault, here is what you can do:
    1. Turn your computer off. And unplug your computer from the wall as well.
    2. Make sure you have disconnect all your USB devices from your computer, especially the ones on the front USB ports on your system unit.
    3. Remove the case of your system unit.
    4. Detach the front USB plug from your motherboard.

    [IMG alt="img_5a1809d9244df" width="385px" height="322px"]https://images.drivereasy.com/wp-content/uploads/2017/11/img_5a1809d9244df.jpg[/IMG]

    5) There! Your problem should be gone. Try to restart your computer and see if it happens again.
    1. To avoid similar problems from happening again, you should try to avoid using the front USB ports. Instead, you should use the back ones more often, and they provide stronger electricity support to your USB devices as well.

    From here [Solved] USB device over current status detected!! - Driver Easy

    Comment

    • Vahdet_Hodzic
      PCHF Member
      • May 2022
      • 6

      #3
      Originally posted by PeterOz
      One of the possible causes of this problem is your USB devices plugged in. So to see if your USB devices are at fault, here is what you can do:
      1. Turn your computer off. And unplug your computer from the wall as well.
      2. Make sure you have disconnect all your USB devices from your computer, especially the ones on the front USB ports on your system unit.
      3. Remove the case of your system unit.
      4. Detach the front USB plug from your motherboard.

      https://images.drivereasy.com/wp-con...809d9244df.jpg
      1. There! Your problem should be gone. Try to restart your computer and see if it happens again.
      2. To avoid similar problems from happening again, you should try to avoid using the front USB ports. Instead, you should use the back ones more often, and they provide stronger electricity support to your USB devices as well.

      From here [Solved] USB device over current status detected!! - Driver Easy
      As already said, I took the MOBO out of the case and there is no USB panel connected to it, yet I still get the same message.

      Comment

      • PeterOz
        PCHF Technical Response Team
        • Mar 2021
        • 4190

        #4
        Check where you plug a usb device in and see if any pins are damaged
        [ATTACH type=“full”]9886[/ATTACH]

        Comment

        • Vahdet_Hodzic
          PCHF Member
          • May 2022
          • 6

          #5
          Originally posted by PeterOz
          Check where you plug a usb device in and see if any pins are damaged
          [ATTACH type=“full” alt=“1653018608952.png”]9886[/ATTACH]
          Did that, they all seem fine…

          Comment

          • PeterOz
            PCHF Technical Response Team
            • Mar 2021
            • 4190

            #6
            If everything look ok
            Next step Clear RTC - See attached
            Then set bios to defaults

            Comment

            • Vahdet_Hodzic
              PCHF Member
              • May 2022
              • 6

              #7
              Originally posted by PeterOz
              If everything look ok
              Next step Clear RTC - See attached
              Then set bios to defaults
              I tried but it is still the same :\ and I cant enter BIOS

              Comment

              • user234a
                PCHF Member
                • May 2022
                • 3

                #8
                there should be a transient voltage suppressor near your usb port/ports aka diode
                if you have a multimeter power off the pc wait 5 mins then on diode mode place one lead on the anode and one on the cathode observe reading and reverse leads you should get about .5 volts one way and zero the other if not the diode is bad and needs replacing.
                [ATTACH type=“full” alt=“1653066003800.png”]9890[/ATTACH]

                Comment

                • Vahdet_Hodzic
                  PCHF Member
                  • May 2022
                  • 6

                  #9
                  Originally posted by user234a
                  there should be a transient voltage suppressor near your usb port/ports aka diode
                  if you have a multimeter power off the pc wait 5 mins then on diode mode place one lead on the anode and one on the cathode observe reading and reverse leads you should get about .5 volts one way and zero the other if not the diode is bad and needs replacing.
                  [ATTACH type=“full” alt=“1653066003800.png”]9890[/ATTACH]
                  Thank you sir, seems like Im gonna need a new motherboard

                  Comment

                  • PeterOz
                    PCHF Technical Response Team
                    • Mar 2021
                    • 4190

                    #10
                    If diode ok
                    Update bios

                    Comment

                    • Bruce
                      PCHF Moderator
                      • Oct 2017
                      • 10699

                      #11
                      @Vahdet Hodzic - any news?

                      Comment

                      • Vahdet_Hodzic
                        PCHF Member
                        • May 2022
                        • 6

                        #12
                        Yeah I’ve just got the new Motherboard, but nonetheless thank you for help!

                        Comment

                        • Bruce
                          PCHF Moderator
                          • Oct 2017
                          • 10699

                          #13
                          have you installed the new mobo?

                          Comment

                          • Bruce
                            PCHF Moderator
                            • Oct 2017
                            • 10699

                            #14
                            @Vahdet Hodzic - any news?

                            Comment

                            • Bruce
                              PCHF Moderator
                              • Oct 2017
                              • 10699

                              #15
                              activity but no response.
                              closing.

                              Comment

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