PC is locking up when under load and when idling

[Winchester41]

Hey all, I’ve had this problem in the past but i thought i fixed it, I’m at my wits end with troubleshooting on my own

The Problem: So basically, the problem is when i boot up any game, within 5-15mins my PC will cut video signal, go to a “No Input Detected” screen, or just a Black screen. I can still hear audio, from the game, from Spotify, and Windows. Also maybe important, i tried to alt+tab after video went out, and it cut the game audio and i heard Windows make some kind of alert noise or something. Its also done this just sitting on desktop with just spotify playing. In all of these situations, i have to hard power down and cant get video signal back at all.

I’ll just lay out a few things I’ve done to try to solve it.

So far, I’ve rolled back Graphics card drivers, and reinstalled them, ran DDU. Tried to experiment with VSync on/off (this is what solved my problem last time), checked temps while running games, I’ve checked Event Viewer after re-booting, and the same error is always there [MEDIA=imgur]a/RNAnoGO[/MEDIA]

Also I did notice that this problem started when i downloaded Wallpaper Engine on steam and had a background playing, I’ve since uninstalled it and just have a still desktop background

Any help would be greatly appreciated
My PC Specs

-AS Rock B450 Gaming K4
-AMD Ryzen 5 3600
-2 stick 16gb Corsair Vengeance LPX
-Geforce GTX 1050ti 4GB
-Corsair TX650M PSU
-1 TB WD Blue HDD

[Evan_Omo]

Hi,

It could be related to a power issue with video card not getting enough power when playing a game which is why the black screen happens. Have you tried replacing the power supply with a more efficient unit to rule out a power delivery issue?

Are you overclocking any components?

Have you updated your motherboards BIOS to the latest version?

[Winchester41]

Hi,

It could be related to a power issue with video card not getting enough power when playing a game which is why the black screen happens. Have you tried replacing the power supply with a more efficient unit to rule out a power delivery issue?

Are you overclocking any components?

Have you updated your motherboards BIOS to the latest version?

Hey there i don’t have another PSU cause I’m a little short on money at the moment.
I’m not over clocking anything, and i did update my bios and it made my problem quite a bit worse, now i can barely stay on desktop, it crashes almost as soon as I log in

[Rustys]

What Operating system are you running?

Do you have the install media?
If yes open the command prompt form there and run System File Checker

https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e

If not see about booting into Safe Mode is there any difference?

[Winchester41]

What Operating system are you running?

Do you have the install media?
If yes open the command prompt form there and run System File Checker

https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e

If not see about booting into Safe Mode is there any difference?

Hey thanks for the quick reply, so i have Windows 10 Pro on version 10.0.19043
I ran SFC last night and it said it found corrupted files and repaired them, but no difference at all
I booted into safe mode twice while having a friend help me and it never crashed on there

[Rustys]

I ran SFC last night and it said it found corrupted files and repaired them, but no difference at all

Did you run the DISM?

Some time have to run the SFC more than once.

Since Safe Mode runs lets see if the system will allow you form here to preform a Clean Boot and test the system that way.

https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

[Rustys]

You might also want to run a Check Disk on the HDD.

https://pchelpforum.net/r/run-chkdsk-using-command-prompt.20/

Press the Windows + R keys to open the Run dialog
Type powershell.exe
Then press Enter.

In PowerShell, copy and paste the command below, and press Enter.
get-winevent -FilterHashTable @{logname=“Application”; id=“1001”}| ?{$_.providername –match “wininit”} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt

The CHKDSKResults.txt file will be created on your desktop,

COPY and PASTE the contents from the CHKDSKResults.txt file into a post. You can also attach the files.

[Winchester41]

You might also want to run a Check Disk on the HDD.

https://pchelpforum.net/r/run-chkdsk-using-command-prompt.20/

Press the Windows + R keys to open the Run dialog
Type powershell.exe
Then press Enter.

In PowerShell, copy and paste the command below, and press Enter.

The CHKDSKResults.txt file will be created on your desktop,

COPY and PASTE the contents from the CHKDSKResults.txt file into a post. You can also attach the files.

Running Check disk now, will post as soon as its done
I ran the DISM to no avail, and ran SFC 2 more times to be sure
I clean booted and i tried to boot up 2 different games, and they both crashed within 2-3 minutes which is better than i’ve been able to get in the past 24 hours

[Rustys]

The check disk may take a while to complete.

I ran the DISM to no avail, and ran SFC 2 more times to be sure

what were the results?

[Winchester41]

The check disk may take a while to complete.

what were the results?

All clear, nothing was corrupted

[Rustys]

Ok when the Check Disk finishes do not forget to post the results.

Press the Windows + R keys to open the Run dialog
Type powershell.exe
Then press Enter.

In PowerShell, copy and paste the command below, and press Enter.
get-winevent -FilterHashTable @{logname=“Application”; id=“1001”}| ?{$_.providername –match “wininit”} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt

The CHKDSKResults.txt file will be created on your desktop,

COPY and PASTE the contents from the CHKDSKResults.txt file into a post. You can also attach the files.

[Winchester41]

Ok when the Check Disk finishes do not forget to post the results.

Press the Windows + R keys to open the Run dialog
Type powershell.exe
Then press Enter.

In PowerShell, copy and paste the command below, and press Enter.

The CHKDSKResults.txt file will be created on your desktop,

COPY and PASTE the contents from the CHKDSKResults.txt file into a post. You can also attach the files.

Hey there, so Check disk finished, but when i run that line in powershell, it makes the txt file but its totally blank? im not sure what im missing. i attaached a screenshot of the CMD window when checkdisk was finished and i still have it open

[Rustys]

What was the complete command that you ran?

-1 TB WD Blue HDD

is the only drive you have listed and windows should of restarted and not have ran in the Command Prompt.

[Winchester41]

What was the complete command that you ran?

is the only drive you have listed and windows should of restarted and not have ran in the Command Prompt.

I ran the exact line you posted in poweshell if thats what you mean.

Oh **** i totally forgot to put my SSD on that list, my SSD is my C drive which is where Windows is, and my HDD is just other storage

Sorry my brain is just fried i accidentally ran it on my HDD and not my SSD, ill post once check disk is done again

[Rustys]

Not a problem let us know how things go.