All games keep crashing, something might be corrupted (not due to steam or any of the games)

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  • snickers
    PCHF Member
    • Jul 2021
    • 18

    #16
    Originally posted by Bastet
    You can try clean installing the graphics driver using DDU:
    Wagnardsoft: Computer PC Software tools. Home of Display Driver Uninstaller (DDU)

    If the problem remains then check the framerate of the games. Do they drop to a very low number or remain constant.
    Try running the games as admin right click on the game’s .exe & choose run as admin.
    Ensure you have the KB4598291 update installed as this fixed a bug with Windows crashing while playing games:
    I’m not entirely sure how to install DDU. The two links sent me to 1. A zip file which when extracted had no option for setting it up, only uninstalling and 2. Driver Easy.
    When I play games they run at a steady framerate then just freeze and never unfreeze. Most of the times they close out on their own, but sometimes I have to force close them with task manager.

    Comment

    • Bastet
      PCHF Member
      • Aug 2016
      • 1515

      #17
      I would not recommend using any Driver update software.
      Edit: The program isn’t installed & is portable, the .zip contains several files & the DDU uninstaller is for uninstalling the drivers rather than uninstalling the program.
      You need to uninstall the driver within safe mode.

      Comment

      • snickers
        PCHF Member
        • Jul 2021
        • 18

        #18
        Originally posted by Bastet
        I would not recommend using any Driver update software.
        Edit: The program isn’t installed & is portable, the .zip contains several files & the DDU uninstaller is for uninstalling the drivers rather than uninstalling the program.
        You need to uninstall the driver within safe mode.
        Once I’ve entered safe mode and I’m guessing clicking on the uninstaller will show me how to uninstall my graphics driver, how would I do a clean install? Also how would I know what my graphics driver would look like (Sorry, I might’ve mentioned this before, but I am the opposite of tech savvy)

        Comment

        • Bastet
          PCHF Member
          • Aug 2016
          • 1515

          #19
          You would choose to uninstall the nVidia driver, the program does everything for you.
          The basic Microsoft driver is used if needed once you restart.
          To reinstall the driver you just visit nVidia & search for your driver - you can do this beforehand if you wish - & download it.

          Comment

          • Rustys
            PCHF Member
            • Jul 2016
            • 7862

            #20
            Originally posted by snickers
            128gb ssd
            500gb hdd
            Which drive has the OS on it?

            Please download MiniToolBox and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator. When the program opens select the following boxes:

            Flush DNS
            Report IE Proxy Settings
            Reset IE Proxy Settings
            Report FF Proxy Settings
            Reset FF Proxy Settings
            List content of Hosts
            List IP Configuration
            List Winsock Entries
            List last 10 Event Viewer Errors
            List Installed Programs
            List Devices (Only Problems)
            List Users, Partitions and Memory size

            [COLOR=rgb(184, 49, 47)]COPY and [COLOR=rgb(184, 49, 47)]PASTE[COLOR=rgb(184, 49, 47)] the complete information for the MTB.txt file into you next post.[/COLOR][/COLOR][/COLOR][COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)][/color][/color][/color]

            Comment

            • Rustys
              PCHF Member
              • Jul 2016
              • 7862

              #21
              Do you need any further assistance

              Comment

              • snickers
                PCHF Member
                • Jul 2021
                • 18

                #22
                Originally posted by Rustys
                Which drive has the OS on it?

                Please download MiniToolBox and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator. When the program opens select the following boxes:

                Flush DNS
                Report IE Proxy Settings
                Reset IE Proxy Settings
                Report FF Proxy Settings
                Reset FF Proxy Settings
                List content of Hosts
                List IP Configuration
                List Winsock Entries
                List last 10 Event Viewer Errors
                List Installed Programs
                List Devices (Only Problems)
                List Users, Partitions and Memory size

                [COLOR=rgb(184, 49, 47)]COPY and [COLOR=rgb(184, 49, 47)]PASTE the complete information for the MTB.txt file into you next post.[/COLOR][/COLOR][COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)]
                [/color][/color]
                [COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)]
                MiniToolBox by Farbar Version: 17-06-2016
                Ran by thesp (administrator) on 17-07-2021 at 13:19:11
                Running from “C:\Users\aidan\Downloads”
                Microsoft Windows 10 Pro (X64)
                Model: A320AM4-M3D Manufacturer: ECS
                Boot Mode: Normal


                ========================= Flush DNS: ===================================

                Windows IP Configuration

                Successfully flushed the DNS Resolver Cache.

                ========================= IE Proxy Settings: ==============================

                Proxy is not enabled.
                No Proxy Server is set.

                “Reset IE Proxy Settings”: IE Proxy Settings were reset.
                ========================= Hosts content: =================================
                ========================= IP Configuration: ================================

                Realtek PCIe GBE Family Controller = Ethernet (Connected)
                Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
                [HEADING=1]----------------------------------[/HEADING]
                [HEADING=1]IPv4 Configuration[/HEADING]
                [HEADING=1]----------------------------------[/HEADING]
                pushd interface ipv4

                reset
                set global
                set interface interface=“Ethernet (Kernel Debugger)” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
                set interface interface=“Ethernet” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
                set interface interface=“Bluetooth Network Connection” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

                popd
                [HEADING=1]End of IPv4 configuration[/HEADING]
                Windows IP Configuration

                Host Name . . . . . . . . . . . . : DESKTOP-KIDPCP9
                Primary Dns Suffix . . . . . . . :
                Node Type . . . . . . . . . . . . : Hybrid
                IP Routing Enabled. . . . . . . . : No
                WINS Proxy Enabled. . . . . . . . : No

                Ethernet adapter Ethernet:

                Connection-specific DNS Suffix . :
                Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
                Physical Address. . . . . . . . . : 1C-69-7A-16-CB-29
                DHCP Enabled. . . . . . . . . . . : Yes
                Autoconfiguration Enabled . . . . : Yes
                Link-local IPv6 Address . . . . . : fe80::3c48:119c:d6aa:d537%13(Preferred)
                IPv4 Address. . . . . . . . . . . : 192.168.55.131(Preferred)
                Subnet Mask . . . . . . . . . . . : 255.255.255.0
                Lease Obtained. . . . . . . . . . : Saturday, July 17, 2021 10:44:48 AM
                Lease Expires . . . . . . . . . . : Saturday, July 17, 2021 2:14:49 PM
                Default Gateway . . . . . . . . . : 192.168.55.1
                DHCP Server . . . . . . . . . . . : 192.168.55.1
                DHCPv6 IAID . . . . . . . . . . . : 102525306
                DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-28-79-97-FB-1C-69-7A-16-CB-29
                DNS Servers . . . . . . . . . . . : 210.220.163.82
                219.250.36.130
                NetBIOS over Tcpip. . . . . . . . : Enabled

                Ethernet adapter Bluetooth Network Connection:

                Media State . . . . . . . . . . . : Media disconnected
                Connection-specific DNS Suffix . :
                Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
                Physical Address. . . . . . . . . : 8C-88-2B-11-B9-75
                DHCP Enabled. . . . . . . . . . . : Yes
                Autoconfiguration Enabled . . . . : Yes
                Server: bns1.hananet.net
                Address: 210.220.163.82

                Name: google.com
                Addresses: 2404:6800:4004:806::200e
                172.217.175.238

                Pinging google.com [172.217.31.174] with 32 bytes of data:
                Reply from 172.217.31.174: bytes=32 time=79ms TTL=113
                Reply from 172.217.31.174: bytes=32 time=79ms TTL=113

                Ping statistics for 172.217.31.174:
                Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
                Approximate round trip times in milli-seconds:
                Minimum = 79ms, Maximum = 79ms, Average = 79ms
                Server: bns1.hananet.net
                Address: 210.220.163.82

                Name: yahoo.com
                Addresses: 2001:4998:24:120d::1:1
                2001:4998:24:120d::1:0
                2001:4998:44:3507::8000
                2001:4998:124:1507::f000
                2001:4998:124:1507::f001
                2001:4998:44:3507::8001
                74.6.231.20
                98.137.11.164
                74.6.231.21
                74.6.143.25
                74.6.143.26
                98.137.11.163

                Pinging yahoo.com [74.6.231.20] with 32 bytes of data:
                Reply from 74.6.231.20: bytes=32 time=162ms TTL=46
                Reply from 74.6.231.20: bytes=32 time=162ms TTL=46

                Ping statistics for 74.6.231.20:
                Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
                Approximate round trip times in milli-seconds:
                Minimum = 162ms, Maximum = 162ms, Average = 162ms

                Pinging 127.0.0.1 with 32 bytes of data:
                Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
                Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
                [HEADING=1]Ping statistics for 127.0.0.1:
                Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
                Approximate round trip times in milli-seconds:
                Minimum = 0ms, Maximum = 0ms, Average = 0ms[/HEADING]
                [HEADING=1]Interface List
                13…1c 69 7a 16 cb 29 …Realtek PCIe GBE Family Controller
                6…8c 88 2b 11 b9 75 …Bluetooth Device (Personal Area Network)
                1…Software Loopback Interface 1[/HEADING]
                [HEADING=1]IPv4 Route Table[/HEADING]
                [HEADING=1]Active Routes:
                Network Destination Netmask Gateway Interface Metric
                0.0.0.0 0.0.0.0 192.168.55.1 192.168.55.131 25
                127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
                127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
                127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
                192.168.55.0 255.255.255.0 On-link 192.168.55.131 281
                192.168.55.131 255.255.255.255 On-link 192.168.55.131 281
                192.168.55.255 255.255.255.255 On-link 192.168.55.131 281
                224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
                224.0.0.0 240.0.0.0 On-link 192.168.55.131 281
                255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
                255.255.255.255 255.255.255.255 On-link 192.168.55.131 281[/HEADING]
                Persistent Routes:
                None
                [HEADING=1]IPv6 Route Table[/HEADING]
                [HEADING=1]Active Routes:
                If Metric Network Destination Gateway
                1 331 ::1/128 On-link
                13 281 fe80::/64 On-link
                13 281 fe80::3c48:119c:d6aa:d537/128
                On-link
                1 331 ff00::/8 On-link
                13 281 ff00::/8 On-link[/HEADING]
                Persistent Routes:
                None
                ========================= Winsock entries =====================================

                Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
                Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
                Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
                Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [71168] (Microsoft Corporation)
                Catalog5 05 C:\Windows\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
                Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
                Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [34304] (Microsoft Corporation)
                Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
                Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
                Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
                Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
                Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
                Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
                Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
                Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
                Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
                Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
                Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
                Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
                Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
                Catalog9 14 C:\Windows\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
                x64-Catalog5 01 \Windows\System32\napinsp.dll [70144] (Microsoft Corporation)
                x64-Catalog5 02 \Windows\System32\pnrpnsp.dll [89088] (Microsoft Corporation)
                x64-Catalog5 03 \Windows\System32\pnrpnsp.dll [89088] (Microsoft Corporation)
                x64-Catalog5 04 \Windows\System32\NLAapi.dll [97280] (Microsoft Corporation)
                x64-Catalog5 05 \Windows\System32\wshbth.dll [64000] (Microsoft Corporation)
                x64-Catalog5 06 \Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
                x64-Catalog5 07 \Windows\System32\winrnr.dll [49152] (Microsoft Corporation)
                x64-Catalog9 01 \Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
                x64-Catalog9 02 \Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
                x64-Catalog9 03 \Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
                x64-Catalog9 04 \Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
                x64-Catalog9 05 \Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
                x64-Catalog9 06 \Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
                x64-Catalog9 07 \Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
                x64-Catalog9 08 \Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
                x64-Catalog9 09 \Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
                x64-Catalog9 10 \Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
                x64-Catalog9 11 \Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
                x64-Catalog9 12 \Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
                x64-Catalog9 13 \Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
                x64-Catalog9 14 \Windows\System32\mswsock.dll [418416] (Microsoft Corporation)

                ========================= Event log errors: ===============================
                [HEADING=1]Application errors:[/HEADING]
                Error: (07/17/2021 11:41:10 AM) (Source: Microsoft-Windows-Defrag) (User: )
                Description: The storage optimizer couldn’t complete retrim on SKIDDLER (D because: The operation requested is not supported by the hardware backing the volume. (0x8900002A)

                Error: (07/17/2021 10:44:56 AM) (Source: Software Protection Platform Service) (User: )
                Description: License Activation (slui.exe) failed with the following error code:
                hr=0x8007007B
                Command-line arguments:
                RuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92 734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=Net workAvailable

                Error: (07/16/2021 08:48:26 PM) (Source: Software Protection Platform Service) (User: )
                Description: License Activation (slui.exe) failed with the following error code:
                hr=0x8007007B
                Command-line arguments:
                RuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92 734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=Net workAvailable

                Error: (07/16/2021 05:33:14 PM) (Source: Microsoft-Windows-Defrag) (User: )
                Description: The storage optimizer couldn’t complete retrim on SKIDDLER (D because: The operation requested is not supported by the hardware backing the volume. (0x8900002A)

                Error: (07/16/2021 02:17:49 PM) (Source: Software Protection Platform Service) (User: )
                Description: License Activation (slui.exe) failed with the following error code:
                hr=0x8007007B
                Command-line arguments:
                RuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92 734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=Use rLogon;SessionId=1

                Error: (07/16/2021 02:17:22 PM) (Source: Software Protection Platform Service) (User: )
                Description: License Activation (slui.exe) failed with the following error code:
                hr=0x8007139F
                Command-line arguments:
                RuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92 734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=Net workAvailable

                Error: (07/16/2021 02:17:20 PM) (Source: Software Protection Platform Service) (User: )
                Description: License Activation (slui.exe) failed with the following error code:
                hr=0x8007139F
                Command-line arguments:
                RuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92 734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=Net workAvailable

                Error: (07/16/2021 11:40:37 AM) (Source: Software Protection Platform Service) (User: )
                Description: License Activation (slui.exe) failed with the following error code:
                hr=0x8007139F
                Command-line arguments:
                RuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92 734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=Net workAvailable

                Error: (07/16/2021 11:14:28 AM) (Source: Software Protection Platform Service) (User: )
                Description: License Activation (slui.exe) failed with the following error code:
                hr=0x8007007B
                Command-line arguments:
                RuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92 734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=Net workAvailable

                Error: (07/16/2021 11:14:25 AM) (Source: Software Protection Platform Service) (User: )
                Description: License Activation (slui.exe) failed with the following error code:
                hr=0x8007007B
                Command-line arguments:
                RuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92 734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=Net workAvailable
                [HEADING=1]System errors:[/HEADING]
                Error: (07/15/2021 04:35:00 PM) (Source: nvlddmkm) (User: )
                Description: \Device\Video3Graphics Exception: ESR 0x405848=0x80000000

                Error: (07/15/2021 04:35:00 PM) (Source: nvlddmkm) (User: )
                Description: \Device\Video3Graphics Exception: ESR 0x405840=0xa044020e

                Error: (07/15/2021 04:35:00 PM) (Source: nvlddmkm) (User: )
                Description: \Device\Video3Graphics Exception: Shader Program Header 22 Error

                Error: (07/15/2021 04:35:00 PM) (Source: nvlddmkm) (User: )
                Description: \Device\Video3Graphics Exception: Shader Program Header 18 Error

                Error: (07/15/2021 04:35:00 PM) (Source: nvlddmkm) (User: )
                Description: \Device\Video3Graphics Exception: Shader Program Header 9 Error

                Error: (07/15/2021 04:35:00 PM) (Source: nvlddmkm) (User: )
                Description: \Device\Video3Graphics Exception: Shader Program Header 3 Error

                Error: (07/15/2021 04:35:00 PM) (Source: nvlddmkm) (User: )
                Description: \Device\Video3Graphics Exception: Shader Program Header 2 Error

                Error: (07/15/2021 04:35:00 PM) (Source: nvlddmkm) (User: )
                Description: \Device\Video3Graphics Exception: Shader Program Header 1 Error

                Error: (07/15/2021 04:27:55 PM) (Source: Service Control Manager) (User: )
                Description: The Steam Client Service service failed to start due to the following error:
                %%1053 = The service did not respond to the start or control request in a timely fashion.

                Error: (07/15/2021 04:27:55 PM) (Source: Service Control Manager) (User: )
                Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.
                [HEADING=1]Microsoft Office Sessions:[/HEADING]
                Error: (07/17/2021 11:41:10 AM) (Source: Microsoft-Windows-Defrag)(User: )
                Description: retrimSKIDDLER (DThe operation requested is not supported by the hardware backing the volume. (0x8900002A)

                Error: (07/17/2021 10:44:56 AM) (Source: Software Protection Platform Service)(User: )
                Description: hr=0x8007007BRuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92 734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=Net workAvailable

                Error: (07/16/2021 08:48:26 PM) (Source: Software Protection Platform Service)(User: )
                Description: hr=0x8007007BRuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92 734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=Net workAvailable

                Error: (07/16/2021 05:33:14 PM) (Source: Microsoft-Windows-Defrag)(User: )
                Description: retrimSKIDDLER (DThe operation requested is not supported by the hardware backing the volume. (0x8900002A)

                Error: (07/16/2021 02:17:49 PM) (Source: Software Protection Platform Service)(User: )
                Description: hr=0x8007007BRuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92 734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=Use rLogon;SessionId=1

                Error: (07/16/2021 02:17:22 PM) (Source: Software Protection Platform Service)(User: )
                Description: hr=0x8007139FRuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92 734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=Net workAvailable

                Error: (07/16/2021 02:17:20 PM) (Source: Software Protection Platform Service)(User: )
                Description: hr=0x8007139FRuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92 734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=Net workAvailable

                Error: (07/16/2021 11:40:37 AM) (Source: Software Protection Platform Service)(User: )
                Description: hr=0x8007139FRuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92 734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=Net workAvailable

                Error: (07/16/2021 11:14:28 AM) (Source: Software Protection Platform Service)(User: )
                Description: hr=0x8007007BRuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92 734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=Net workAvailable

                Error: (07/16/2021 11:14:25 AM) (Source: Software Protection Platform Service)(User: )
                Description: hr=0x8007007BRuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92 734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=Net workAvailable
                [HEADING=1]CodeIntegrity Errors:[/HEADING]
                Date: 2021-07-08 23:07:00.9650000Z
                Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\aepic.dll because the set of per-page image hashes could not be found on the system.

                Date: 2021-07-08 23:07:00.9570000Z
                Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\aepic.dll because the set of per-page image hashes could not be found on the system.

                Date: 2021-07-08 23:03:02.8260000Z
                Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\aepic.dll because the set of per-page image hashes could not be found on the system.

                Date: 2021-07-08 23:03:02.8190000Z
                Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\aepic.dll because the set of per-page image hashes could not be found on the system.

                Date: 2021-07-08 23:00:55.6130000Z
                Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\aepic.dll because the set of per-page image hashes could not be found on the system.

                Date: 2021-07-08 23:00:55.6050000Z
                Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\aepic.dll because the set of per-page image hashes could not be found on the system.

                Date: 2021-07-08 22:50:31.5290000Z
                Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\aepic.dll because the set of per-page image hashes could not be found on the system.

                Date: 2021-07-08 22:50:31.5210000Z
                Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\aepic.dll because the set of per-page image hashes could not be found on the system.

                =========================== Installed Programs ============================

                Driver Easy 5.6.15 (HKLM...\DriverEasy_is1) (Version: 5.6.15 - Easeware)
                GPX Common OSS (POCO, OpenSSL) and libprotobuf binaries (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GpxCommon.Oss) (Version: 7.1 - NVIDIA Corporation) Hidden
                Gyazo 4.2.0.0 (HKLM-x32...{6DB8C365-E719-4BA5-9594-10DFC244D3FD}_is1) (Version: - Nota Inc.)
                Hard Disk Sentinel PRO (HKLM-x32...\Hard Disk Sentinel_is1) (Version: 5.70 - Janos Mathe)
                Microsoft Edge (HKLM-x32...\Microsoft Edge) (Version: 91.0.864.67 - Microsoft Corporation)
                Microsoft Edge Update (HKLM-x32...\Microsoft Edge Update) (Version: 1.3.145.49 - )
                Microsoft Edge WebView2 Runtime (HKLM-x32...\Microsoft EdgeWebView) (Version: 91.0.864.70 - Microsoft Corporation)
                Microsoft OneDrive (HKCU...\OneDriveSetup.exe) (Version: 21.109.0530.0001 - Microsoft Corporation)
                Microsoft Update Health Tools (HKLM...{E5A95BC5-81DF-4F0C-B910-B59DD012F037}) (Version: 2.81.0.0 - Microsoft Corporation)
                Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30037 (HKLM-x32...{4b2f3795-f407-415e-88d5-8c8ab322909d}) (Version: 14.29.30037.0 - Microsoft Corporation)
                Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.29.30037 (HKLM-x32...{dfea0fad-88b2-4a1f-8536-3f8f9391f4ef}) (Version: 14.29.30037.0 - Microsoft Corporation)
                NVAPI Monitor plugin for NvContainer (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvContainer.NvapiMonitor) (Version: 1.33 - NVIDIA Corporation) Hidden
                NVIDIA FrameView SDK 1.1.4923.29968894 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_FrameViewSdk) (Version: 1.1.4923.29968894 - NVIDIA Corporation)
                NVIDIA GeForce Experience 3.23.0.74 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.23.0.74 - NVIDIA Corporation)
                NvModuleTracker (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvModuleTracker.Driver) (Version: 6.14.24370.22713 - NVIDIA Corporation) Hidden
                Opera GX Stable 76.0.4017.227 (HKCU...\Opera GX 76.0.4017.227) (Version: 76.0.4017.227 - Opera Software)
                Portal 2 (HKLM...\Steam App 620) (Version: - Valve)
                Realtek High Definition Audio Driver (HKLM-x32...{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.8346 - Realtek Semiconductor Corp.)
                Risk of Rain 2 (HKLM...\Steam App 632360) (Version: - Hopoo Games)
                Steam (HKLM-x32...\Steam) (Version: 2.10.91.91 - Valve Corporation)

                ========================= Devices: ================================

                ========================= Memory info: ===================================

                Percentage of memory in use: 53%
                Total physical RAM: 8123.78 MB
                Available physical RAM: 3771.95 MB
                Total Virtual: 10043.78 MB
                Available Virtual: 2156.54 MB

                ========================= Partitions: =====================================

                1 Drive c: () (Fixed) (Total:118.61 GB) (Free:85.95 GB) NTFS
                2 Drive d: (SKIDDLER) (Fixed) (Total:465.75 GB) (Free:449.62 GB) NTFS

                ========================= Users: ========================================

                User accounts for \DESKTOP-KIDPCP9

                Administrator aidan DefaultAccount
                Guest thesp WDAGUtilityAccount

                **** End of log ****[/color][/color]

                Comment

                • snickers
                  PCHF Member
                  • Jul 2021
                  • 18

                  #23
                  Originally posted by Rustys
                  Do you need any further assistance
                  Sorry for the long wait for the reply, I had personal events going on for a short while.

                  Comment

                  • Rustys
                    PCHF Member
                    • Jul 2016
                    • 7862

                    #24
                    No worried about the delay we understand and thank for letting us know.
                    Originally posted by snickers
                    Driver Easy 5.6.15 (HKLM...\DriverEasy_is1) (Version: 5.6.15 - Easeware)
                    You shouldn’t use any “Driver Updater” programs. These kind of programs are completely useless on top of being harmful. If you need to download drivers for a device, download them straight from that computer manufacturer website or the device manufacturer website. This will ensure that you have legitimate and working drivers.

                    Read through here.
                    Page 1 of 2 - Pros and Cons of Driver Booster 2 ? - posted in All Other Applications: What are the Pros & Cons of Driver Booster 2 ?   Is it safe to be used by a somewhat computer illiterate person , if safe at all ?   Is it reliable ?   Is there any known problems to it or but use of it ?   Would you use it ? If not , then why and what is your best alternative ?  


                    Which maybe the reason why thing are going the way they are

                    How and where did the install media for windows come from?

                    Have you tried to manually activate windows showing that it has not activated yet which needs to be done so you can continue to get updates and patches properly.

                    What happens when you manually attempt to activate windows?
                    What does the activation screen show?

                    Comment

                    • snickers
                      PCHF Member
                      • Jul 2021
                      • 18

                      #25
                      Originally posted by Rustys
                      No worried about the delay we understand and thank for letting us know.

                      Read through here.
                      Page 1 of 2 - Pros and Cons of Driver Booster 2 ? - posted in All Other Applications: What are the Pros & Cons of Driver Booster 2 ?   Is it safe to be used by a somewhat computer illiterate person , if safe at all ?   Is it reliable ?   Is there any known problems to it or but use of it ?   Would you use it ? If not , then why and what is your best alternative ?  

                      Which maybe the reason why thing are going the way they are

                      How and where did the install media for windows come from?

                      Have you tried to manually activate windows showing that it has not activated yet which needs to be done so you can continue to get updates and patches properly.

                      What happens when you manually attempt to activate windows?
                      What does the activation screen show?
                      My windows is activated, to double checked I looked up how to manually activate it just in case and used some commands from the command prompt (cscript slmgr.vbs /skms mskms.umich.edu & cscript slmgr.vbs /ato where the ones the website said to use).

                      I installed Driver Easy after all these problems occurred to maybe see if it was a problem with drivers to see if it could fix it, and a lot of people I asked help from said it was safe to use. However, for it to automatically install the drivers for you, you have to have subscription. I did not know how to manually install drivers, so it just sat there, never being used.

                      I have no clue what you mean by “install media from windows”

                      When going to the activation screen on windows setting it shows this
                      [ATTACH type=“full”]8178[/ATTACH]
                      Nothing else is on the page, it is just blank from this point onwards

                      Comment

                      • snickers
                        PCHF Member
                        • Jul 2021
                        • 18

                        #26
                        Originally posted by Bastet
                        The screenshot states the pc is activated using your organisations activation service. Is this a work PC or a Home PC? If a Home PC then did your company allow you to install one of their licenses?
                        I’ve tried several driver install programs as my laptop manufacturer doesn’t have any newer drivers since 2016, I mainly use Microsoft drivers, Intel & nVidia drivers. Driver Easy is one of the worst for installing incompatible drivers.
                        I don’t work for any organization or company. This is a personal pc, I knew someone in my old neighborhood who made custom pcs for cheap, he was like 20 years old. I ordered this PC and he said windows was already on it. Also I just downloaded Driver Easy (now uninstalled), but I never actually used it because I realized you needed to pay money for them to install drivers for you and thought the program was kind of useless.

                        Comment

                        • Bastet
                          PCHF Member
                          • Aug 2016
                          • 1515

                          #27
                          They may have installed a volume license which is illegal for home use. Eventually Microsoft will block the key & you’d have to purchase a new license.
                          Right click on start & choose powershell with admin & enter: slmgr.vbs /dlv & post the results here.

                          You can install drivers manually with Driver Easy but it is difficult.

                          Comment

                          • snickers
                            PCHF Member
                            • Jul 2021
                            • 18

                            #28
                            [ATTACH type=“full” alt=“image_2021-07-18_214444.png”]8181[/ATTACH]
                            Also what do you mean volume lisences are illegal? I looked it up and I don’t really see anything pertaining to that.

                            Comment

                            • Bastet
                              PCHF Member
                              • Aug 2016
                              • 1515

                              #29
                              As I suspected the person installed a volume license, chances are everyone who’s purchased a PC from him will have the same key/license. In 167 days it will expire, at this time it will either automatically renew or will stop working.
                              If Microsoft discover you’re using a volume license on a home machine they’ll block the key, hence why I state is is illegal.
                              Hello. :) I bought a activation code from a store I installed it and it works fine. But I saw a lot of OEM keys and such, in mine it said VOLUME_MAK channel and in configextension = retail. I understood shorly from reading abit about VOLUME_MAK that this…

                              https://hardforum.com/threads/are-vo...erable.822993/ Post No8.

                              Comment

                              • snickers
                                PCHF Member
                                • Jul 2021
                                • 18

                                #30
                                Originally posted by Bastet
                                As I suspected the person installed a volume license, chances are everyone who’s purchased a PC from him will have the same key/license. In 167 days it will expire, at this time it will either automatically renew or will stop working.
                                If Microsoft discover you’re using a volume license on a home machine they’ll block the key, hence why I state is is illegal.
                                Hello. :) I bought a activation code from a store I installed it and it works fine. But I saw a lot of OEM keys and such, in mine it said VOLUME_MAK channel and in configextension = retail. I understood shorly from reading abit about VOLUME_MAK that this…

                                https://hardforum.com/threads/are-vo...erable.822993/ Post No8.
                                Well then 2 questions now what do I do now and what about the games crashing? My brother also has the same computer ( I already checked he has it as well ) yet his games dont crash, and he even overclocks his pc while I dont.

                                Comment

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