Segate SSHD detecting and reading issue.

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  • kvbkiran
    PCHF Member
    • May 2021
    • 16

    #1

    Segate SSHD detecting and reading issue.

    I’m using a laptop with Windows 10 installed which is having ssd and HDD. Everything was working perfectly. I was trying to install ubuntu where both the ssd and HDD were shown but I partitions ssd and installed os in ssd. Exactly dual booted to say. Sketchy is that the os installed in 2 seconds and it asked for rebooted. So I rebooted. Stuck at the boot logo for long so I did force shutdown. Removed all USB’s and rebooted. It did rebooted but very slowly. Then I found that HDD isnt showing. I tried rebooting several times, reconnecting the HDD, resetting the bios, but nothing worked. So I removed the HDD and clean installed windows 10 only into that ssd. Still nothing. I tried connecting that 2.5 inch HDD externally using 2.5 inch to USB adapter, still nothing. I didn’t even feel the plates spinning at all. I found a thing that when we connect 2.5 inch to USB adapter to computer it will show a device in the computer with a question mark. But when I connect HDD and connect that adapter to computer its not at all showing a device itself. Like it’s not at all connecting. And the indication light for that adapter is getting dim when I connect HDD and vice versa.
    Windows is installed on ssd. I have done everything on ssd. I didn’t even touched hdd. I dual booted, reinstalled everything on ssd. I don’t understand how hdd got effected. A hour ago I saw a drive in the disk management showing it needs to be initialised. When I’m trying that it’s showing error as “A device which does not exist was specified”. I have reinstalled the entire os after this happened but not fixed

    Please help, so much data. I can’t afford a new drive.
  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #2
    Where did you get that version of Linux from?
    What program did you use to create the install media?
    Did you try using the Live version to make sure that it worked correctly before install?
    How did you do a clean install of Windows?

    Comment

    • kvbkiran
      PCHF Member
      • May 2021
      • 16

      #3
      Downloaded ubuntu from official website, used Rufus to make into Bootable, I did tried just live booting ubuntu before installing. Then these things happens.
      Later I made Windows 10 then booted, before selecting drive and installing I cleaned the entire ssd using command prompt.

      Comment

      • Rustys
        PCHF Member
        • Jul 2016
        • 7862

        #4
        Did disk 0 have any data on it that you may want?
        You are showing you attempted initialization Disk 0 as GPT have you tried MBR?
        What were the results?
        Using live Linux does it show the HDD and have you tried accessing it and or formatting it using Linux?

        Comment

        • kvbkiran
          PCHF Member
          • May 2021
          • 16

          #5
          Originally posted by Rustys
          Did disk 0 have any data on it that you may want?
          You are showing you attempted initialization Disk 0 as GPT have you tried MBR?
          What were the results?
          Using live Linux does it show the HDD and have you tried accessing it and or formatting it using Linux?
          Data is there but my first preference si for to work the HDD atleast. I can recover some Dat later. I tried connecting accessing it in ubuntu and fedora. It doesn’t show at all in the Linux. I’m not good in Linux btw. I just checked in the explorer and used a command to check the current drives
          None of them showed anything except ssd.

          Comment

          • kvbkiran
            PCHF Member
            • May 2021
            • 16

            #6
            Originally posted by Rustys
            Did disk 0 have any data on it that you may want?
            You are showing you attempted initialization Disk 0 as GPT have you tried MBR?
            What were the results?
            Using live Linux does it show the HDD and have you tried accessing it and or formatting it using Linux?
            I tried selecting mbr too. It’s saying that there isn’t enough space to create.

            Comment

            • Rustys
              PCHF Member
              • Jul 2016
              • 7862

              #7
              With the HDD attached to the system internally and not USB.

              How old is the system and hardware?

              When you attempted to install Ubuntu did you manually partition the drive and or allow Linux to do so.

              Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

              To publish a Speccy profile to the Web:

              In Speccy, click File, and then click Publish Snapshot.

              In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

              Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

              @Bruce @PeterOz can you look at this? Will be busy with work will look in when I can thank you.

              Comment

              • kvbkiran
                PCHF Member
                • May 2021
                • 16

                #8
                I tried checking in ubuntu when the HDD is internally connected.
                Then I removed and connected to USB adapter then checked in a fedora installed cputer as well as cent os.
                My laptop is just 2 years old. Its having i5-8th gen cpu, 16gb ram configured in dual channel, and 1050Ti gpu.
                I installed ubuntu manually. I created some space. Then created only three partitions ( “/” “/swap” and “/home”).

                I’ll post the speccy profile with an hour. Sorry for the delay.

                Comment

                • kvbkiran
                  PCHF Member
                  • May 2021
                  • 16

                  #9

                  Originally posted by Rustys
                  With the HDD attached to the system internally and not USB.

                  How old is the system and hardware?

                  When you attempted to install Ubuntu did you manually partition the drive and or allow Linux to do so.

                  Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

                  To publish a Speccy profile to the Web:

                  In Speccy, click File, and then click Publish Snapshot.

                  In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

                  Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

                  @Bruce @PeterOz can you look at this? Will be busy with work will look in when I can thank you.
                  her’s my speecy snapshot

                  Comment

                  • Bruce
                    PCHF Moderator
                    • Oct 2017
                    • 10699

                    #10
                    hmmm… not much more I can add that hasn’t been attempted already.
                    but to clarify, when you did the fresh reload of Win10, that was a complete fresh install, not a ‘keep apps and personal data’ install?

                    to state the obvious, it all started due to the dual boot and having both drives present.
                    in my experience, dual booting has never turned out the way I was hoping, it always used any available drive in a way it wanted, which was always not the way I wanted.
                    I got to the point of making sure only one drive was ever connected and even then the boot order between the two OS’s and the mess it makes of the drive was too much and I simply stuck to VM’s after that.
                    no fuss, easy install, separate environments completely.
                    if you aren’t good with Linux, why the install?

                    just catching up with the latest and getting up to speed…

                    it sounds like you have the the PC is working from the SSD and have the HDD internally connected again and trying to install Linux, correct?

                    Comment

                    • kvbkiran
                      PCHF Member
                      • May 2021
                      • 16

                      #11
                      It’s very sad to hear this.
                      Btw
                      I did freshly installed os. Not keep apps and data or sort of anything else. Just made a windows 10 Bootable USB, booted, deleted all partitions in my ssd and installed.
                      I have installed many times that I didn’t remember but never faced any issue.
                      I did to learn the operating in Linux. I’m experienced in Windows but I don’t have much knowledge in Linux except basics.

                      The laptop is having two drives SSD and HDD. I partitioned and installed os everything in SSD but our of nowhere it damaged HDD. I didn’t even touched that drive at all. I don’t know what I have done wrong.

                      Comment

                      • Bruce
                        PCHF Moderator
                        • Oct 2017
                        • 10699

                        #12
                        so, you have the PC running with Win10 from the SSD and you have the HDD connected and detected?
                        but you can’t see any of your data on the HDD?

                        Comment

                        • kvbkiran
                          PCHF Member
                          • May 2021
                          • 16

                          #13
                          Yes but not exactly.
                          I did installed windows 10. Just after installing the os the above screen shots were the once those were detected.
                          Later I have updated the drivers and windows then the drive entirely gone.

                          Comment

                          • PeterOz
                            PCHF Technical Response Team
                            • Mar 2021
                            • 4190

                            #14
                            Ok can we go back a step.
                            1. Do you need the data on the HDD yes or no
                            2. Linux is tricky to dual boot but can be done - i am running a dual boot of Win 10 and linux ubuntu.
                            3. With the hdd installed open the windows command prompt as admin
                              type in diskpart press Enter
                              at the diskpart prompt type in list disk press enter
                              type in list vol press enter
                              take a screen shot showing both results. Example attached

                            Comment

                            • kvbkiran
                              PCHF Member
                              • May 2021
                              • 16

                              #15
                              I understand what you are saying but my drive isnt at all.
                              i have two drives. one is ssd and otherr HDD. only ssd is showing up. For your reference I’m attaching a screenshot

                              Comment

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