Segate SSHD detecting and reading issue.

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  • Bruce
    PCHF Member
    • Oct 2017
    • 10697

    #16
    I fear we are tackling too many issues at once.

    if mine, I would be;
    [ol]
    [li]getting my PC to boot from the SSD[/li][li]getting the PC to detect the HDD[/li][li]setting up a dual boot to Linux[/li][/ol]
    with that in mind and the potential for that last step to send you back to the dark ages, I would be doing step 1 then taking a full system backup with Macrium Reflect Free.

    then get step 2 working, then another full system snapshot.

    then work out how to tackle step 3, either dual boot or virtual machine or run Linux from a bootable USB or just keep them both separate and install Linux on an old clunker PC you have lying around.

    Comment

    • kvbkiran
      PCHF Member
      • May 2021
      • 16

      #17
      I would do the same as you mentioned. I did booted from ssd.
      Now I’m trying to get the HDD to be detected. I have tried so many way to able to detect but it doesn’t shows at all. At last I’m just considering the HDD as broken.

      Comment

      • Rustys
        PCHF Member
        • Jul 2016
        • 7862

        #18
        Let me just clarify some stuff.
        The HDD is seen in both BIOS and in Disk Manager?
        The HDD is not seen in Diskpart?
        The HDD is connected to the system and not the USB

        Do you have another system that you can connect the drive to by the USB and see if that system can see it

        Yes it could be that the HDD just happened to crap out at that time. I have had them crap out in a couple of years to some that are several years.

        Comment

        • kvbkiran
          PCHF Member
          • May 2021
          • 16

          #19
          No. The HDD is not at all showing in the bios neither in Windows nor in any Linux operating system.

          Just FYI I have removed all my drives but ubuntu and Windows boot manager is showing. My laptop is having rgb keyboard.
          I have reflashed bios but all the previous profile I have configured for keyboard are still there and doesn’t removing at all.

          Comment

          • Bruce
            PCHF Member
            • Oct 2017
            • 10697

            #20
            last throw of the dice to see if the HDD really is a paper weight would be to get Linux onto a bootable USB stick, so it’s not installed on the PC at all.
            change the PC’s boot order to read the USB first and then you’ll have access to Linux off the stick, then see if that can see/read that HDD, if not, then yes it has died.
            I’ve heard good things about Puppy and Mint but really all you want is any distro that will make a bootable USB drive as you only want it at this stage to check the HDD.

            Comment

            • kvbkiran
              PCHF Member
              • May 2021
              • 16

              #21
              I already did this. I have made a bootable linux (i tried with ubuntu, fedora, centos, mint) and checked whether the disk is showing or not. none of those distro’s are showing HDD.
              i’ll mentioned what are the things i did and faced the issues in my next comment. it will take some time to write everything

              Comment

              • Bruce
                PCHF Member
                • Oct 2017
                • 10697

                #22
                in that case, it would look like the HDD has gone belly up.

                let me guess, it contains important files and you have no backup of it!!!

                Comment

                • kvbkiran
                  PCHF Member
                  • May 2021
                  • 16

                  #23
                  I’m using this laptop from past two years and installed so many distro’s till now using dual boot but never faced this issue.
                  My laptop is having two drives. One is SSD and other HDD.
                  Three days ago I wanted to make dual boot of windows 10 and Ubuntu.
                  Windows 10 is already installed.
                  So I made a Ubuntu bootable in pen drive.
                  I make some space in SSD by shrinking down the SSD, leaving 100 gb of free space.
                  so i booted that usb and in that selected that free space and waited for sometime to think which partitions I should do. I went to back and casually selected HDD just to see what it will do. I applied any changes in HDD and went back to that free space I created in SSD.
                  I made three partitions ( / , /swap and /home ). Then I selected the time zone and clicked on install..
                  Some process done with in few seconds and it showed some error and asked to restart. I though the os is installed and restarted. It got stuck in the boot screen with some commands showing some errors .
                  Then I restarted and and went to windows and made usb bootable again.
                  Then installed using the same process I used in the above and I installed well.
                  In mean time I didn’t even checked at all about the HDD. I thought everything was working well.
                  There were some updates, I installed them and restarted.
                  I went to windows to check something then I restarted ..
                  This time I wanted to go to ubuntu and mistakenly clicked on windows.
                  so i force shutdown the laptop.
                  I restarted the laptop then went to ubuntu and noticed that drive isn’t there.
                  i got suspicious and went to windows and found out that drive is not showing here too.
                  got worry and reinstalled the windows but nothing worked.

                  these are the fixes i have tried.
                  I clean reinstalled windows again. but not worked
                  resetted the bios. but not worked
                  used segate tools. but HDD not at all detected.
                  removed the HDD and checked externally using sata to usb dongle.
                  booted several distro and checked whether disk is showing or not. but nope
                  connected it to desktop. but nope.
                  meanwhile i checked in bios that still ubuntu is showing in the boot manager. i cant to load defaults and save bios.
                  i removed all drives and reflashed bios. but nope.
                  i removed cmos battery and then reflashed. then ubuntu gone.
                  i updated bios and downgraded bios. but nope.

                  Finally i came to point that my HDD is dead. I will try to take it to a chip level repaire center and asked them to check whether the platellets are dead or the board is dead. If it can be able to fix it less amount i will repiar. or else new hdd.

                  btw all the time i’m talking as HDD. but its a Segate SSHD.

                  Comment

                  • kvbkiran
                    PCHF Member
                    • May 2021
                    • 16

                    #24
                    Originally posted by Bruce
                    in that case, it would look like the HDD has gone belly up.

                    let me guess, it contains important files and you have no backup of it!!!
                    not the most. but yes important files are there. But my files can be recreated. It will take some time but possible.
                    Most of them are games. saved game files and important documents are in cloud.

                    Comment

                    • kvbkiran
                      PCHF Member
                      • May 2021
                      • 16

                      #25
                      The only thing I have confidence that it might work are these.
                      After clean flashing of windows 10 the drive will appear like this. After windows update and laptop drivers installed they will gone completely like the drive is not connected at all.

                      Comment

                      • PeterOz
                        PCHF Technical Response Team
                        • Mar 2021
                        • 4181

                        #26
                        If the drive appears after windows clean install - Like screenshot 2
                        Download Mini Partition Wizard Free Click On Me and see if you can format drive as MBR.
                        Originally posted by kvbkiran
                        I will try to take it to a chip level repaire center
                        In My opinion only it would not be worth the money Buy a new drive start again and consider a backup plan

                        Comment

                        • Rustys
                          PCHF Member
                          • Jul 2016
                          • 7862

                          #27
                          do you need any further assistance

                          Comment

                          • kvbkiran
                            PCHF Member
                            • May 2021
                            • 16

                            #28
                            Originally posted by Rustys
                            do you need any further assistance
                            no.
                            I received enough information to confirm my issue.
                            thanks all for your support.

                            Comment

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