Performance Issue, random stuttering / freezing especially during and after a gaming session

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  • KiritoMJ
    PCHF Member
    • Jul 2020
    • 11

    #16
    Okay, For the AVs I have uninstalled using the tools and obviously activated Windows defender.

    Now for the CPU RAM specs, I assumed the specs stated in the CPU page meant it can run RAM up to that speed, and since I usually never overclock I kept it stock until the issue happened when some people recommended I set it to XMP profile and now considering my RAM is Corsair Vengeance XLP 2x8 2666MHZ I set it to the profile correlating to it with this Timings [ 16-18-18-35 ] and an [1.300] in Voltage so I upped it by .1 , should I do anything about this?

    As for the SouthBridge, I have no idea where to look for info about it I have checked the SpeedFan temperature as soon as I turned on my pc after getting it to rest for an hour and the temperature was still the same, so maybe wrong readings ? or if you have the advice to have a more accurate reading I can provide it.

    Lastly The temperatures/voltages in my BIOS this is the part you mean perhaps? I know you didn’t want a screenshot but I prefer someone with more experience to look at it than me,

    [ATTACH type=“full” width=“813px”]6751[/ATTACH]

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    • phillpower2
      PCHF Administrator
      • Sep 2016
      • 15206

      #17
      Can you post a new Speccy url so we can make sure that all traces of the other AVs have gone.

      The temps and voltages we can see in your screenshot look fine but we could do with seeing what the RAM is getting, check under the Advanced or OC tab, you may find it under DRAM there.

      Some AMD boards have DOCP and some XMP, whichever your board has it should be enabled so that by default it sets the RAM to auto OC and set the voltage to that which is required.

      RAM that is slower than what is recommended for the CPU by either AMD or Intel will cause a bottleneck.

      NB: If you have a small office type cooling fan you could try taking off the side of the case and blowing cool air onto the MB to cool down the Southbridge to see if the issue goes away.

      Comment

      • KiritoMJ
        PCHF Member
        • Jul 2020
        • 11

        #18
        Here is a new Speccy URL: http://speccy.piriform.com/results/y...KspsvjOPgyaPVX

        and this is a screenshot of the option for DRAM voltage and XMP..etc
        [ATTACH type=“full” width=“623px”]6753[/ATTACH]
        I have used this exact RAM with no XMP for almost 2 years with no bottleneck at all, I’ve never had any issues with it

        as for my computer case, I’ve left the sides open since I installed the Motherboard a few days ago that’s why this is weird that its overheating as everything else is cool, and I’ve installed the better Cooler for my CPU as well

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        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15206

          #19
          Originally posted by phillpower2
          Does it only happen when gaming or does it happen all the time, if only when gaming, is it online gaming.
          Asked the above back on Thursday but you missed answering it.
          Originally posted by KiritoMJ
          I have used this exact RAM with no XMP for almost 2 years with no bottleneck at all, I’ve never had any issues with it
          We can only report on what we can see and something that you should keep in mind is that the problems that you are having now could be as a consequence of using too low of spec could have affected the RAM, the CPU or both.

          Speccy looks better now but there are still a couple of issues that need attention, your screenshot above shows the RAM voltage as 1.3V, it should only be 1.2V even for OC and the settings set to Auto.

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          • KiritoMJ
            PCHF Member
            • Jul 2020
            • 11

            #20
            Oh yeah, I think I missed it, it does start whenever I play and continues even after I leave the game until I restart.

            Yeah true it could be it’s just weird how random it started so I keep thinking it something that happened because of a faulty part or something of the sort.

            Okay, I will Reset the Voltage and put it on auto, what else in Speccy that needs to be looked at and tweaked?

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            • phillpower2
              PCHF Administrator
              • Sep 2016
              • 15206

              #21
              But are the games online games or offline games or both, if both it could be overheating but if only online games it could be internet related.

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              • KiritoMJ
                PCHF Member
                • Jul 2020
                • 11

                #22
                It’s both, and if it was heating I would’ve seen some overheating parts, except the southbridge you talked about I have seen no sign of overheating at all, it’s the first thing I checked because it happened to me before on a different PC where overheating affected performance.

                in some other forums, I’ve posted my issue on, they mentioned having issues with the CPU’s PCI-E logic or something, I am not sure how accurate that is and I have no other choice than to get a new one and try.

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                • phillpower2
                  PCHF Administrator
                  • Sep 2016
                  • 15206

                  #23
                  Originally posted by KiritoMJ
                  in some other forums I’ve posted my issue on, they mentioned having issue with the CPU’s PCI-E logic or something, I am not sure how accurate that is and I have no other choice than to get a new one and try.
                  One of the reasons why you should not post and follow the guidance on more than one forum, the PSU was old and weak and needed to go but there is nothing 100% conclusive what if anything else is bad.

                  I will provide you with the info for how to test your GPU and then leave it at that;

                  Use the free versions at the following links;

                  Stress test your GPU with Furmark

                  Check your FPS etc with SUPERPOSITION

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