PC turns solid color & crashes outside of Safe Mode

[phillpower2]

No worries (y)

Before attempting to install any specific GPU drivers would like you to give Windows a health check first, this because of the earlier Windows installer problem.

Feel free to uninstall any tools that we use as and when you see fit;

Download then run the Windows All in One Repair tool from here, disregard the malware guidance but follow the other steps to the letter and in particular ensuring that you first create a new restore point and perform a proper Windows clean boot before running the repair, details for the clean boot here.

[AUserAccount]

I ran the repair on a clean boot. I don’t know where to get any sort of report log that would detail anything, but nothing really seemed to be wrong? I just let the program run the repair after doing the precautionary steps and it booted back to my desktop.

[phillpower2]

You should find any repair log on the C: drive.

What brand of RTX 2070 Super do you have, EVGA or Gigabyte etc.

[AUserAccount]

My GPU is the founders edition version of the RTX 2070 Super. Bought it directly from Best Buy in December 2019.

Here is the report log I found

[phillpower2]

While I take a look at the log;

Create a new system restore point.

Create a new folder on the desktop, name it GPU drivers.

Do a manual search to find then download and save to the folder the earliest GPU drivers from here

Restart the computer in Safe Mode only (No Networking).

Install the GPU drivers that you saved to the folder on your desktop.

Restart the computer, test then post back with an update for us.

[COLOR=rgb(44, 130, 201)]Edit to add: Some repairs made but Windows now has a clean bill of health.[/COLOR]

[AUserAccount]

Had a friend stop by with their GPU and let me test it out on my PC, everything worked fine with theirs installed including GPU drivers. No crashes or freezing, no matter which monitor or cable I used.
Tested it with mine again, still the same issues persisting. My only choice now is to have my GPU RMA’d back to NVIDIA and replaced under warranty.

I appreciate your help this weekend.

[phillpower2]

Before you RMA the card and so as to avoid the same card possibly being returned to you along with any postal charges.

Is the card your friend has the exact same as yours.

Did you install the earliest drivers for you card when you tried it.

Would your friend be able to test your GPU in their PC.

Three Xs yes to the above and your card behaves the same in your friends rig you have more or less 100% confirmed that the GPU is bad which should speed up the RMA, include a link to this thread in any correspondence with the merchant so they can see that you have tried your best to get the card to work as it should.

You are welcome