New HDD will not format

[mikey5519]

Hi all,

I have just bought a new WD 2TB Blue HDD.

I have tried to format it every way possible but it just does not format.

hoping you have some suggestions

Kind Regards

Mike

[Bruce]

what have you tried to format it via?
have you initialised the drive yet - click the Start icon, start typing disk, click Create and format hard disk partitions.
do you see the new drive listed?

[mikey5519]

Hi Bruce,

Yes the device is listed and when I right click on it and then click format it. It starts to format it then fails.

It says the file system is RAW

Kind Regards

Mike

[Bastet]

New drives are usually pre-formatted & ready to work. Was it purchased from a PC store or pre-owned/new to you?

Try cleaning the drive in diskpart.
Open powershell with admin & enter:
Diskpart
list disk
Select disk X (where x is the hard drive with problems)
clean
exit

Now go to disk management & it should ask you to initialise the drive, do this, then you’ll be able to format it.

[mikey5519]

Hi,

Thank you for the reply.

I have managed to format it now thank you.

I purchased it of Amazon and it was new.

But now it tends to make a lot of noise and does not respond quite often,.

Kind Regards

[mikey5519]

Now it is not showing at all, I have put all my holiday pictures on there as well is there a way to get it back?

Please help

[Bastet]

Is it an internal or external HD?
If external try disconnecting it & reconnecting it.
If you need to recover the files then you can try Macrium Reflect & hopefully it’ll allow you to create an image of the drive.
Tbh I suspect it may be faulty.
Was it purchased from WD & fulfilled by Amazon or a third party seller?

[mikey5519]

It is an internal HD.
I disconnected the power suply to my PC then plugged it back in and it has found it again with all the files on, however it is still making noises which my other HD isn’t which is also a WD Blue but a 1TB.
It was purchased from Storage Kings and fulfilled by Amazon

[Bastet]

I would recover all the files, clean the drive & send it back as faulty.
It may have been a return which the seller has repackaged & sent out again as new or is just faulty & the seller didn’t know about it.

[mikey5519]

Ok I shall do that. I’m just in a chat at the moment with Amazon telling them about it.

Thank you all for your help. It is very appreciated

[Bastet]

Amazon have excellent customer services so you should be fine.
Keep us updated.

[mikey5519]

So they are sending me a new one

Thanks everyone for all your help

[jmarket]

As this issue appears solved will close it. Should the OP require assistance with this in the future please contact a staff member who can re open it for you.