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  • Doylecan
    PCHF Member
    • Nov 2019
    • 21

    #16
    Well, like I mentioned, the original video card was sent for testing, the testing was going to take a few weeks, so I had the option of continuing with the onboard gpu or try another one while the other one was being tested. I chose to go the route I did and did not have the funds available to do both, Also the specs on the PSU contradicted what you said, showing 80+ rating, only introducing one variable at a time. Next move is to get the tested card back with result, if card is bad, keep new card, upgrade PSU. If card was good, keep old card or upgrade card and upgrade PSU. Money is also a variable otherwise this would not have been an issue.

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    • phillpower2
      PCHF Administrator
      • Sep 2016
      • 15206

      #17
      I just hope that you do not end up with two damaged video cards.
      Originally posted by phillpower2
      A good quality brand 600W PSU with at least a Bronze efficiency rating you may have gotten away with but not a PSU from a lesser brand with only an 80+ rating,
      The specs on the PSU do not contradict what was said, they confirm it, 80+ is a trademark and a PSU stamped with only that standard is not suitable for anything more than an entry level office type computer, for any new GPU a Gold efficiency rated PSU is recommended something that you can confirm for yourself here

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      • Doylecan
        PCHF Member
        • Nov 2019
        • 21

        #18
        Thanks for the info, I am going today to try and return the CoolerMaster PSU, and return the replacement GPU inside the 15 day window for returns, even though I don’t have my AMD card back yet from testing. I will hopefully be able to return the PSU and hopefully get a Gold rated model as listed on the links you provided. I will update again.

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        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15206

          #19
          If you cannot return the PSU I would use it with the onboard video until you get your add on video card back, the Cooler Master PSU should be ok with that as entry level computers normally only have an integrated video chip and that is why the big brand names cheap out on the PSU, most often with either a 350W or claimed 500W generic unit shipped in from China

          You are welcome btw.

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          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15206

            #20
            Any update for us?

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            • Doylecan
              PCHF Member
              • Nov 2019
              • 21

              #21
              Yes, finally. I did purchase a new PSU with a Gold rating. 750W. I was finally able to put it to the test yesterday and this morning and I have not experienced anything like I had previously. I still do not have my original GPU back from testing so I don’t want you to keep this thread open waiting any longer for a result that we already are pretty confident we know the answer to. Obviously, the old PSU was improperly approved by both the small shopkeeper, and the big box store associate. I don’t believe I withheld any information from them as to what I was running on my system, but maybe they did not grasp what was happening. Either way, your recommendation was correct and I sincerely thank you for your assistance, and patience. I will definitely refer to your forums and post any future questions should they arise.

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              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15206

                #22
                Glad we could help and thank you for your kind words Doylecan

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