PC Randomly Stuttering

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  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15205

    #31
    The idea of using Valley is to test the system under load but not connected to the internet, poor internet connectivity and memory leaks in the browser can cause stutter, most of the video problems that we come across are when folk are playing games via Steam and using Valley offline helps us narrow the cause down.

    Can you use the method below for adding attachments and upload them one at a time, my eyesight is not what it used to be and those numbers are rather on the small side.

    Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start…all programs…accessories…paint…left click in the white area …press CTRL + V…click on file…click on save…save it to your desktop…name it something related to the screen your capturing… BE SURE TO SAVE IT AS A .JPG …otherwise it may be to big to upload… after typing in any response you have… click on Upload a File to add the screenshot.

    No need to quote every reply btw, it just makes for more reading and doesn`t help any.

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    • joshyjames
      PCHF Member
      • Jun 2018
      • 110

      #32
      I’ll test it offline for a while and see if the same happens.

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15205

        #33
        Sounds like a plan, thanks for the better screenshots (y)

        Same high voltages + with the better screenshots I can see that you storage devices are rather warm, the WDC is reading as 51 C and 50 C is the temperature that you will start getting problems at, unstable voltage and poor case cooling are the two most common causes of this.

        Got an early start in the morning so will be calling it a day soon I`m afraid,

        Comment

        • joshyjames
          PCHF Member
          • Jun 2018
          • 110

          #34
          My pc fans are all at max rpm so other than that I wouldn’t know how to go about lowering the temp. My wdc isnt being used for anything other than storing videos, pictures, etc. No games and certainly no OS. Could that still affect my pc?

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15205

            #35
            If the WDC is getting that hot when not even being used there is something seriously amiss.

            How many case fans do you have and do you have at least one at the front of the case drawing in cool clean air and one at the rear of the case to expel the hot air.

            Can you make a note of any voltages and temperatures that you can find in the BIOS, the +3.3, +5 and +12V readings in particular.

            Going offline now, catch up tomorrow.

            Comment

            • joshyjames
              PCHF Member
              • Jun 2018
              • 110

              #36
              I fixed my Hard Drive temps. Turns out one of my fans was broken, moving about as fast as a slug. Also, my fan in the back and my fans in the front were both pulling in. Not sure how I didn’t catch that before but now my whole system is so much cooler. I also did some cable management and added more room for air flow so my temps should be all good now. I’ll continue to test to see if my pc keeps stuttering or not but fingers crossed this fixed it.

              Comment

              • joshyjames
                PCHF Member
                • Jun 2018
                • 110

                #37
                So ever since I have had no stutters, there was one freeze but not the usual length, pretty sure it was due to my cpu being maxed out by something, couldn’t see what it was though. All seems to be well for now. Never knew a wrong fan configuration would make such a difference, my pc has never been this cool before!

                Comment

                • joshyjames
                  PCHF Member
                  • Jun 2018
                  • 110

                  #38
                  Ok so, after a bit of testing. Valley just wouldn’t do anything for me until I finally got a stutter after connecting to the internet and listening to music on chrome. RAM usage was at a constant 27% (4.48-4.52 GB). There have been other freezes now as well, also connected to the internet with chrome up. Also, it seems my WDC HDD temps stabilized at 41 C after the system had been running for a long time. It took a while for the stutters to occur after connecting to the internet (assuming that’s because I didn’t have a bunch of programs running). Could it be possible for the ram to be the issue? I had trouble with the ram in the past and getting it to be stable. I’m running the memory at 2933 MHz but it did stutter once at 2133 MHz after I enabled optimized defaults in the BIOS.

                  Comment

                  • joshyjames
                    PCHF Member
                    • Jun 2018
                    • 110

                    #39
                    So haven’t heard anything in a while. It seems like my stutters are either gone or very rare, however the freezing is still happening sometimes although it feels like it’s not happening as much and I don’t think it’s even happened at all today.

                    Comment

                    • phillpower2
                      PCHF Administrator
                      • Sep 2016
                      • 15205

                      #40
                      Not been around so couldn’t reply Im afraid.
                      Originally posted by phillpower2
                      Can you make a note of any voltages and temperatures that you can find in the BIOS, the +3.3, +5 and +12V readings in particular.
                      What were the voltages and temps in the BIOS.

                      Freezes are typically hardware/heat related, for how long does the computer freeze, freeze = the computer locks up and will not respond to any mouse or keyboard input.

                      Comment

                      • joshyjames
                        PCHF Member
                        • Jun 2018
                        • 110

                        #41
                        Here’s what I could find. Hope you can read it, screenshots taken from my phone. Freezes are 20-30 seconds.

                        Comment

                        • phillpower2
                          PCHF Administrator
                          • Sep 2016
                          • 15205

                          #42
                          Screenshots look all good.

                          Next time that you get such a freeze, open the Task Manager to see what is shown to be using the CPU and RAM resources.

                          Comment

                          • joshyjames
                            PCHF Member
                            • Jun 2018
                            • 110

                            #43
                            Is there a way to see what was using the resources before? Because when I’ve tried that previously the usage goes back to normal before I can see anything.

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                            • plodr
                              PCHF Member
                              • Aug 2016
                              • 1021

                              #44
                              Open and minimize to the taskbar. When it freezes, see if you can maximize task manger from the taskbar. It might not work if the system is truly frozen.

                              Comment

                              • joshyjames
                                PCHF Member
                                • Jun 2018
                                • 110

                                #45
                                Everything except for the audio freezes, although the audio doesn’t work for a few seconds then comes back during the freeze.

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