PC Randomly Stuttering

[joshyjames]

Well nothing that I did ended up solving my issue but I’m planning on upgrading my gpu soon because it seems like performance has been worse lately and I had to lower my overclock to improve stability (I think). I’m thinking at this point that’s probably the issue as everything else seems fine.

[Malnutrition]

Thanks for letting us know. I am gonna tag another person that can help with hardware issues.

@phillpower2

[phillpower2]

Can you post the brand and model name or number for both the GPU and PSU.

Something to note: I’m pretty sure it happens more when I’m streaming, which makes sense cause I’m putting the pc through a higher load , was trying to notice it tonight and it hasn’t happened so far but I know it has happened while not streaming.

Download Valley Benchmark (free) run the program, let us know if you get the same problem when Valley has your system under load.

[joshyjames]

Can you post the brand and model name or number for both the GPU and PSU.

Download Valley Benchmark (free) run the program, let us know if you get the same problem when Valley has your system under load.

Ever since I posted it has happened both under and not under a massive load when it comes to minor stutters and freezing for 15-20 seconds. My gpu is a gigabyte windforce oc 3gb model and my psu is an evga 850 supernova g2, have had it for at least 3 years probably (maybe that’s starting to give cause it’s old?). if you want me to try out valley still I’ll go ahead.

[joshyjames]

I captured this graph of when my pc froze (audio still working fine) and the gpu usage went way down to 0% like it just stopped.[ATTACH]4038[/ATTACH]

[phillpower2]

Run Valley and let us know how it goes.

Looking at the screenshot in your reply #20 you have high memory usage.

I can see from reading through your thread that you are familiar with Speccy but have included my canned info for as to how to provide a link for us so we can take a look at the full report, for checking your temps and voltages if needed we will use other software;

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

[joshyjames]

Run Valley and let us know how it goes.

Looking at the screenshot in your reply #20 you have high memory usage.

I can see from reading through your thread that you are familiar with Speccy but have included my canned info for as to how to provide a link for us so we can take a look at the full report, for checking your temps and voltages if needed we will use other software;

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

http://speccy.piriform.com/results/QqpqocZRETzx7adSrAkA0W0

I’m running the valley benchmark now, will update if anything happens or if there is a certain time i should stick to let me know.

[phillpower2]

Has this system ever been overclocked, the CPU temp and voltages could be anomalous but the high memory usage and stutters are typical of a system that is overheating which in turn can be caused by unstable voltages.

CPU
AMD Ryzen 5: [COLOR=rgb(184, 49, 47)]99 °C

Power Profile
Active power scheme:[COLOR=rgb(184, 49, 47)] High performance Change this to Balanced in the Windows power plan, High Performance is a form of overclocking that causes overheating and instability

Physical Memory
[COLOR=rgb(184, 49, 47)]Memory Usage: 47 %
Total Physical: 16 GB
Available Physical: 8.30 GB

Voltage
CPU CORE: 1.428 V
MEMORY CONTROLLER:[COLOR=rgb(184, 49, 47)] 2.016 V
VIN2: 2.028 V
[COLOR=rgb(184, 49, 47)]VIN3: 2.028 V
[COLOR=rgb(0, 0, 0)]VIN4: 0.936 V
VIN5: 0.936 V
[COLOR=rgb(184, 49, 47)]VIN6: 1.380 V
VIN7: 1.668 V[/COLOR][/COLOR][/COLOR][/COLOR][/COLOR][/COLOR][/COLOR]

[joshyjames]

Has this system ever been overclocked, the CPU temp and voltages could be anomalous but the high memory usage and stutters are typical of a system that is overheating which in turn can be caused by unstable voltages.

CPU
AMD Ryzen 5: [COLOR=rgb(184, 49, 47)]99 °C

Power Profile
Active power scheme:[COLOR=rgb(184, 49, 47)] High performance Change this to Balanced in the Windows power plan, High Performance is a form of overclocking that causes overheating and instability

Physical Memory
[COLOR=rgb(184, 49, 47)]Memory Usage: 47 %
Total Physical: 16 GB
Available Physical: 8.30 GB

Voltage
CPU CORE: 1.428 V
MEMORY CONTROLLER:[COLOR=rgb(184, 49, 47)] 2.016 V
VIN2: 2.028 V
[COLOR=rgb(184, 49, 47)]VIN3: 2.028 V
[COLOR=rgb(0, 0, 0)]VIN4: 0.936 V
VIN5: 0.936 V
[COLOR=rgb(184, 49, 47)]VIN6: 1.380 V
VIN7: 1.668 V
[/COLOR][/COLOR][/COLOR][/COLOR][/COLOR][/COLOR][/COLOR]

[COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)][COLOR=rgb(0, 0, 0)][COLOR=rgb(184, 49, 47)]
The cpu temperature for speccy seems to be wrong on my pc, not sure about the other temps. I’ve gone back and forth between xfr and manually overclocking but settled on using xfr for the boost clocks because it’s higher than an overclock i can achieve manually. It hasn’t reached above 65 C while running the valley benchmark. Every other setting is unchanged except for memory speed. I just changed the power plan to balanced.[/color][/color][/color][/color][/color][/color][/color]

[phillpower2]

Have you had any stutter while running Valley.

OC and power plan info acknowledged.

Can you do the following for us;

Download Speedfan and install it. Once it’s installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.

http://artellos.geekstogo.com/speedfan.png

(this is a screenshot from a vista machine)

So that we have a comparison to Speedfan, download, run and grab a screenshot of HWMonitor (free).

[joshyjames]

Have you had any stutter while running Valley.

OC and power plan info acknowledged.

Can you do the following for us;

Download Speedfan and install it. Once it’s installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.

http://artellos.geekstogo.com/speedfan.png

(this is a screenshot from a vista machine)

So that we have a comparison to Speedfan, download, run and grab a screenshot of HWMonitor (free).

For some reason speedfan didn’t even pick up my cpu. And so far I’ve had no stutters at all, it’s going surprisingly smooth although I know I have had stutters while only using chrome even. Chrome is open while I’m testing this btw.[ATTACH]4039[/ATTACH]

[joshyjames]

The first stutter just occurred (mini stutter not a big freeze)

[phillpower2]

What was the computer being used for when you just got the stutter.

There are high voltages showing in HWMonitor, at least two of the VIN slots should be reading 1.2V which is what your RAM should be registering until XMP kicks in when it may increase up to 1.35V, the memory controller reading is also too high.

Go into the BIOS, load the Optimized Defaults and test.

[joshyjames]

What was the computer being used for when you just got the stutter.

There are high voltages showing in HWMonitor, at least two of the VIN slots should be reading 1.2V which is what your RAM should be registering until XMP kicks in when it may increase up to 1.35V, the memory controller reading is also too high.

Go into the BIOS, load the Optimized Defaults and test.

I was walking around in the valley benchmark and watching a youtube livestream on chrome. Here’s after the optimized defaults were loaded.[ATTACH]4040[/ATTACH]

[joshyjames]

It just froze for 20 seconds after loading the optimized defaults with only chrome open in my taskbar.