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you should be getting the PC back in the same state as when you first acquired it.
that is, Windows fully activated and the PC fully functional.
as a consumer with rights, do not accept anything less… take it back and show them and demand, as you are entitled, either a repair, a refund, or a replacement.
i got the pc back with a win10 home unactivated installed and started to disable things like windows update, background inteligent transfer, windows defender, superfatch
What happens if you do not disable these does the system run properly?
Why are you disabling them?
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