2nd pc prob

[cristoff]

hi again everyone my other computer is also a Dell Inspiron 2330 w/ core i7 Windows 8 upgraded to 8.1. The problem with this one is when I start it once it gets to the Dell logo screen it never gets past it just stays there looking liked it rants to boot but never does. It will eventually shutdown after awhile.

[jmarket]

Hi cristoff,

If it turns off, it sounds like it might be overheating. Are you able to boot into Safe Mode?

[cristoff]

Hi cristoff,

If it turns off, it sounds like it might be overheating. Are you able to boot into Safe Mode?

I apologize for being very computer naive… Not sure how to do that

[plodr]

There is a difference between a computer turbning off/shut down and one that goes to sleep/hibernate.

It might just be that it hibernates.

You need to look at the lights.

Is this an all-in-one computer? http://www.dell.com/support/home/us/...30-aio/drivers

Computer stuck on Dell logo
http://www.dell.com/support/article/...indows?lang=en

[cristoff]

There is a difference between a computer turbning off/shut down and one that goes to sleep/hibernate.

It might just be that it hibernates.

You need to look at the lights.

Is this an all-in-one computer? http://www.dell.com/support/home/us/...30-aio/drivers

Computer stuck on Dell logo
http://www.dell.com/support/article/...indows?lang=en

It was in fact hibernating…I went through the BIOS stuff as best I could, some things weren’t as the tutorial suggested but still stuck on the Dell logo…I also ran the ePSA everything passed except the harddrive, error code 2000-0142…

[Rustys]

It was in fact hibernating…I went through the BIOS stuff as best I could, some things weren’t as the tutorial suggested but still stuck on the Dell logo…I also ran the ePSA everything passed except the harddrive, error code 2000-0142…

Are both systems then reporting the same error?

Your other thread
[URL unfurl="true"]https://pchelpforum.net/t/multiple-computers-issues.19060/#post-33910[/URL]

[cristoff]

Are both systems then reporting the same error?

Your other thread
[URL unfurl="true"]https://pchelpforum.net/t/multiple-computers-issues.19060/#post-33910[/URL]

Yes they are… And I reseated them as you advised, still 2000-0142. I have run chkdsk on computer “1” and it cannot get past 10% on the scan and repair on reboot. I will try to run it on computer “2”…

[Rustys]

Yes they are… And I reseated them as you advised, still 2000-0142. I have run chkdsk on computer “1” and it cannot get past 10% on the scan and repair on reboot. I will try to run it on computer “2”…

Sorry to hear that.

Do you have data on the drives that you want to retrieve?

What did the chknfts /t:0 reveal.

[Rustys]

@cristoff do you have any updates for us?

[cristoff]

@cristoff do you have any updates for us?

will install new hard drive next week as the budget allows

[Rustys]

Sounds good let us know if you need anything.

[veeg]

Any updates for us?

[veeg]

Any updates for us? After 48 hrs this thread will be closed.