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no, can’t test in another pc. And how would Windows be able to detect and install drivers for hardware it doesn’t even see?
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There may be an issue with Windows 10 and the current drivers, the suggestion may or may not cure the problem, unless you are prepared to try we won’t know.
Perhaps you could take the card back to where you bought it, a computer repair shop, or a friend to test?Comment
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Ok go to this link to make sure you have the updated driver for win 10 64 bit.. http://support.amd.com/en-us/download
Use the auto detect/install option at this link..
Also like Gus has mentioned,it would be helpful if you could check this vid card as well in another pc or at a shop to make sure it is working correctly. If the driver update doesn’t work..Comment
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Greetings VidgamerX,
If you could please supply me with the Motherboard model. Your video card requires 2-8pin PCIE power plugs and a 16X version 3 PCIE slot. Your motherboard may not meet the requirements.Comment
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(sigh) I am supposed to be retired.
OK, let’s back up. Troubleshooting a video card 101.
[ol]
[li]Does the motherboard meet the video card minimum requirements? Yes/No[/li][li]Does the PSU meet the video card cable and power requirements? Yes/No[/li][li]When you power the computer do you see the video card Bios information on the monitor during post? Yes/No[/li][li]Assuming you answered Yes to the first questions, Did you uninstall the drivers for the previous video card? Yes/No[/li][li]If you have gotten this far and answered Yes then I assume that this is a fresh Windows install so have all of the motherboard drivers been installed? Yes/No (Note: Motherboard Chipset Drivers may cause issues with devices if not present or up to date.)[/li][/ol]
I will assume that the monitor is plugged into the video card and the monitor take you thru the boot sequence on into Windows. If so then it is possible there is a driver issue. This does not necessarily mean a video card problem. A proper install of Windows may require you to visit the motherboard manufacturer website to download drivers for the version of Windows you are running. Also check for an updated BIOS that may fix issues related to devices and Windows.Comment
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OP confirms:
BIOS settings are correct
PSU connected
We even have new RAM (so two different sets of RAM have been tested)
Device Manager does not see the card
Drivers are irrelevant. You have either a failed or an unsupported video card (I will wager all of LC’s treasure on unsupported hardware). You also have chipset errors out the wazoo and Windows is not activated.
Your video card is the lesser of your problems. Uninstall Windows 10, install Windows 7 or 8.1
This is an XP class board with Windows 7 support
Gigabyte does not specifically state full 8.1 compatibility, but they do provide a LAN driver - a reasonable indication that the other chipset/hardware drivers are available elsewhere, probably the Windows 8.1 install.
This step is mandatory. Then we can address the video card.Comment
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@Antman - You can keep you hands off my Beany Baby collection Mate. Those are my only treasures. :LOL:
That assertion is why I needed the motherboard model. You are probably right to a high degree. As for the rest, I leave it to you to read the logs. I’m hardware.Comment
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Model listed in OP’s second post. So are all the chipset errors. I have tried to shove WindX on a slew of XP class machines, so I recognize those burps.
And yes, that mobo was rolled out of the factory in an obsolete condition. A criminal act, in my opinion.
[ATTACH]699[/ATTACH] [ATTACH]700[/ATTACH]Comment
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In my defense everyone knows old LC is half blind. As it goes I have no defense. You know I lost Dom my guide dog and Iron Maiden my nurse doesn’t look over my shoulder any more to see what I am missing. Bloody Heck! :cautious:Originally posted by AntmanComment
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It sounds to me like your graphics card is dead. Years in repair have taught me that nothing on the monitor when plugged into the card but onboard works fine indicates a failed graphics card.Comment
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Ok, I never got any version of windows between xp and 10. Would I need to buy win 7 or 8 first?Originally posted by Antman
After that, I’d uninstall win10, install 7 or 8, then what? Upgrade from that point to 10?
The reason I ask is, if my motherboard is simply too old, I’d rather just buy a new one and go from there rather than buy win7 or 8(assuming of course that I’d actually have to buy it)Comment
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Yes you can upgrade the Motherboard that is defiantly something that can be done.Originally posted by VidgamerX
Here is what else you will need to get with that new mother board.
RAM and CPU that will match that new motherboard.Comment
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There is a zero cost test available to prove a dead card vs mobo support.
Connect monitor to onboard video port.
Enter BIOS.
Select Advanced BIOS Features
Set [Init Display First] to PEG
Save settings.
Power off
Connect display to video card.
Power on.
Do you have video?
Yes - we will work on it.
No - dead video card highly probable. Test on more current mobo.
You will never get proper functionality on this mobo with Windows 10. Because a new mobo is less expensive than a Windows license, I would get a new mobo. Windows 10 is still free if you download it from the correct MS repository.Comment
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Also, please confirm BIOS version is 5a or newer.
If not, update BIOS to at least 5aComment
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Do you have an update for us?Comment
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