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Having trouble getting my pc to boot up!
Gets about half-way through booting up then shuts down again.
Having no luck at the moment. I’ll keep trying and will update you with some log files as soon as I can.
Could this be a faulty power supply or is it an effect of being infected? I have pressed F11 while booting and it has took me to a ‘click bios 2’ screen. Thing is, the pc is on and hasn’t shut down! Not sure what to select on this screen though…
It does indeed sound like a hardware issue.
Some simple things to try first - take out the memory sticks and graphics card.
Using a soft bristled brush, wipe their circuit boards, contact pins, and their motherboard slots they go into.
Re-seat them and see if that helps.
If not, just try one memory stick at a time in case a stick is faulty.
If still no luck, try one stick in the other slot in case a slot has gone bad.
While you have the case open, clean out any dust buildup.
And if still no luck, yes, try and get your hands on another PSU (friend, family, neighbour, work).
Hi, just tried booting again tonight. Got into Windows fine, after a short while it started run slow and tabs in Google started to open very slowly. A few seconds after this the PC shut down!
I’ll take pc into the garden tomorrow and tinker around with its innards as you’ve advised.
Will try re-seating my hardware and report back later.
Just turned on the pc this morning. Everything was fine for the first couple of minutes, then the slowing down, the lag and eventually the shut down.
The psu is 650w although I have a spare 500w. Would trying the 500w psu damage my pc?
For some unknown reason the CPU fan had become loose with one of the securing ‘buttons’ popping out, this would answer why the PC would start fine but shut down after a few minutes (CPU becoming overheated as the fan would occasionally not work). I pressed this in again and the unit is steady on the motherboard again (I was wondering why the fan was loose while dusting the PC the other day).
Anyway, since securing the fan the PC boots and runs fine.
Regarding Adware. Apologies, I completely missed the information in post 12 advising me how to run, install, and process a log file. Sorry.
On Adware, I get the screen below then click next:
[ATTACH type=“full”]13987[/ATTACH]
Then it gives me this screen:
[ATTACH type=“full”]13988[/ATTACH]
My SSD is Samsung and I am concerned that quarantining this may adversley effect my PC. Do I leave ‘PreInstalled.SamsungSmartSwitch’ unticked and click on quarantine to quarantine/remove the items in screenshot 1?
Cheers for your continued help - apologies for being a dumb-ass
Now re run FRST and this time, post both frst and addition.txt the last time you double posted addition log. Delete and text related to this thread prior to getting new logs, so there is no issue.
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 16.07.2024
Ran by chredge (administrator) on MYSTERYMACHINE (MSI MS-7758) (20-07-2024 14:55:12)
Running from C:\Users\chredge\Desktop\FRST64.exe
Loaded Profiles: chredge & MsDtsServer110 & MSSQLServerOLAPService & ReportServer & MSSQLFDLauncher & MSSQLSERVER
Platform: Microsoft Windows 10 Home Version 22H2 19045.4651 (X64) Language: English (United States)
Default browser: Chrome
Boot Mode: Normal
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