win32:apanas [trj] and win32:crypt-skc [trj]

[Andre191BR]

[QUOTE = “Desnutrição, post: 75202, membro: 48”]

Você precisará clicar em Abrir relatório, copiar o conteúdo e colá-lo aqui.

Informação de digitalização

Nome do Produto	:	Zemana AntiMalware
Scan Status	:	Concluído
Data de Digitalização	:	14/08/2019 21:33:45
Tipo de digitalização	:	Varredura Inteligente
Duração da análise	:	00:00:31
Objetos digitalizados	:	1289
Objetos Detectados	:	0
Objetos Excluídos	:	0
Upload automático	:	Verdade
OS	:	Windows 7 x64
Processador	:	CPU Pentium (R) de dois núcleos 2X E5700 @ 3.00GHz
Modo BIOS	:	Legado
Informação do Domínio	:	GRUPO DE TRABALHO, Falso, NetSetupWorkgroupName
CUID	:	12150CC918DD463D9CF78E

[Andre191BR]

Informação de digitalização

Nome do Produto	:	Zemana AntiMalware
Scan Status	:	Concluído
Data de Digitalização	:	14/08/2019 22:28:28
Tipo de digitalização	:	Varredura Inteligente
Duração da análise	:	00:00:47
Objetos digitalizados	:	1359
Objetos Detectados	:	0
Objetos Excluídos	:	0
Upload automático	:	Verdade
OS	:	Windows 7 x64
Processador	:	CPU Pentium (R) de dois núcleos 2X E5700 @ 3.00GHz
Modo BIOS	:	Legado
Informação do Domínio	:	GRUPO DE TRABALHO, Falso, NetSetupWorkgroupName
CUID	:	12150CC918DD463D9CF78E

[Malnutrition]

Sorry, I do not have the free version of Zemana. It seems that the smart scan is really quick. I redact my last post about Zemana. Go ahead and run the FRST fix, then the Quick Diag Scan.

[Andre191BR]

I just did it

[Malnutrition]

Please post the Fixlog from FRST, then post the Quick Diag log.

[Malnutrition]

So in other words…

Download attached fixlist.txt file and save it to the Desktop.

NOTE. It’s important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST/FRST64 and press the Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

================================================== ===================================

Download Quick Diag to your desktop.
Very Important!! – Make sure program is on your desktop.
Disable your Antivirus/Antispyware prior to scanning.
Right Click Run as Administrator.
Select the Quick Scan.

https://pchelpforum.net/attachments/upload_2017-2-23_9-27-51-png.1654/

Post the log that is generated in your next post.

[Malnutrition]

Once you have posted the last two requested logs, please let me know what issues remain.

[Andre191BR]

here it is

[Malnutrition]

What issues remain on your computer?

[Andre191BR]

tudo é normal agora eu posso abrir os arquivos,obrigado pela ajuda e paciência

[Malnutrition]

A final check while I look over your latest logs.

ESET Online Scanner

---

Note: You can expect this process to take a long time, up to several hours or more.
[ul]
[li]Download ESET Online Scanner and save it to your Desktop[/li][li]Right click on esetonlinescanner_enu.exe and select Run as administrator[/li][li]Click Computer scan[/li][li]Click Full scan[/li][li]Click Start scan, leaving the default setting[/li][li]If threats were found click Save scan log and save it to your Desktop as ESETScan.txt[/li][li]Click Continue 3 times[/li][li]Click Close[/li][li]Copy and paste the ESETScan.txt file contents in your reply[/li][li]Review the list and let me know if you think any of the items are legitimate and should be restored[/li][li]If no threats were found, click Continue 3 times[/li][li]Place a check mark in Delete application data on closing then click Close[/li][/ul]

[Malnutrition]

Download attached fixlist.txt file and save it to the Desktop.

NOTE. It’s important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST/FRST64 and press the Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

================================================== ========================

[Andre191BR]

I’m sorry for the delay, I wasn’t home but there it is.

[Malnutrition]

A final diagnostic log I believe is in order, last scan. There were just so many items found I am reluctant to send you on your way without having one last look at things.

Adware Removal Tool Scan.

Download Adware removal tool to your desktop, right click the icon and select Run as Administrator.

[MEDIA=imgur]LOr0Gd7[/MEDIA]

Hit Ok.

[MEDIA=imgur]sYFsqHx[/MEDIA]

Hit next make sure to leave all items checked, for removal.

[MEDIA=imgur]8NcZjGc[/MEDIA]

The Program will close all open programs to complete the removal, so save any work and hit OK. Then hit OK after the removal process is complete, thenOK again to finish up. Post log generated by tool.

================================================== ===============================================

ZHP Diag Scan Click here to download.

1.Save to your desktop.
Right Click Run as Admin.

1. Click the Options button.
   Click on Check All
   Then click close.

https://pchelpforum.net/attachments/upload_2017-4-26_17-16-39-png.2074/

2. Click the Scanner button.

https://pchelpforum.net/attachments/upload_2017-2-23_3-32-26-png.1647/

When complete please push the report button.
A notepad will open… copy and paste the report in your next reply.

[Andre191BR]

até agora nenhum apareceu