win32:apanas [trj] and win32:crypt-skc [trj]

[Andre191BR]

my computer is giving these errors when I try to open something.Plz help

[Malnutrition]

I’m looking over your logs now.

[Malnutrition]

Download attached fixlist.txt file and save it to the Desktop.

NOTE. It’s important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST/FRST64 and press the Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

[Malnutrition]

Once you have completed these steps, please post Fresh FRST logs, I’ll need them in English, so please run this tool for me.

Download Malwarebytes Support Tool

Once the file is downloaded, open your Downloads folder/location of the downloaded file
Double-click mb-support-1.4.0.615.exe to run the report
You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
Place a checkmark next to Accept License Agreement and click Next
You will be presented with a page stating, “Get Started!”
Do NOT use the button “Start repair” !
Click the Advanced tab on the left column
Click the Gather Logs button
A progress bar will appear and the program will proceed with getting logs from your computer
Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK
Please attach the ZIP file in your next reply.

[Andre191BR]

Aqui está

VirusTotal: C:\Windows\system32\defltbase.sdb => VirusTotal
VirusTotal: C:\Program Files\dnplayerext2\LdBoxDrv.sys => VirusTotal
VirusTotal: C:\Windows\System32\drivers\womic.sys => VirusTotal
VirusTotal: C:\Windows\w2sf.ini => VirusTotal
VirusTotal: C:\Windows\directx.sys => D41D8CD98F00B204E9800998ECF8427E (0-byte MD5)

[Malnutrition]

What issues remain?

Please run these two tools, while I look over the new FRST logs.

Zemana Deep Scan

[ul]

• [li]Right click on Zemana and run as admin.[/li][li]Click the Cog/Sproket Wheel, at the top right of Zemana[/li][li]Select Advanced - I have read the warning and wish to proceed.[/li][li]Place a tick next to Detect Suspicious (Root CA) Certificates.[/li][li]Then click the house icon in Zemana.[/li][li]Then hit your start button at the lower left hand corner of your desktop.[/li][li]Then left click on Computer.[/li][li]Drag Local Disk C: or whichever drive you decide to check first.[/li][li]Into the area of Zemana that reads Drag and drop files here to scan them.[/li]
  [HEADING=1][MEDIA=imgur]bOVO6lY[/MEDIA]
  [li]Once the scan has completed click graph icon on the top right of the programs User interface.[/li][li]Double click to open the latest log-file.[/li][li]Copy it to your clipboard.[/li][li]Post the log here in your next reply.[/li][/ul]
  [/HEADING]

[HEADING=1][/HEADING]
Adware Cleaner Scan.

Please download AdwCleaner by Xplode onto your desktop.

[ul]
[li]Close all open programs and internet browsers.[/li][li]Right Click on adwcleaner.exe and run as admin to run the tool.[/li][li]Click on Scan button.[/li][li]When the scan has finished click on Clean button.[/li][li]Your computer will be rebooted automatically. A text file will open after the restart.[/li][li]Please post the contents of that logfile with your next reply.[/li][li]You can find the logfile at C:\AdwCleaner[S1].txt as well.[/li][/ul]

[Malnutrition]

Well, seems those logs are the same. I’ll need you to download FRST64 64bit FRST Version Download Link.

Please right click on the FRST icon, select Rename…Rename it to FRST64english then run it, post the new FSRT and Addition.txt logs.

[Andre191BR]

ai está, agora vou fazer o passo do AntiMalware Zemana

[Malnutrition]

Ok, I await the Zemana and Adware cleaner logs.
We will move forward once those logs are posted.

[Andre191BR]

Este é o programa certo? Screenshot by Lightshot

[Andre191BR]

adwcleaner logs are there, but I couldn’t follow the steps of Zemana AntiMalware

[Malnutrition]

For Zemana click the scan now button.

[Andre191BR]

How do I get the log? Screenshot by Lightshot

[Malnutrition]

Download attached fixlist.txt file and save it to the Desktop.

NOTE. It’s important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST/FRST64 and press the Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

[Malnutrition]

How do I get the log? Screenshot by Lightshot

You will need to click on open report, copy the contents and paste it here.

Then, AFTER the FRST fix, please run this tool.

================================================== =====================

Download Quick Diag to your desktop.
Very Important!! – Make sure program is on your desktop.
Disable your Antivirus/Antispyware prior to scanning.
Right Click Run as Administrator.
Select the Quick Scan.

https://pchelpforum.net/attachments/upload_2017-2-23_9-27-51-png.1654/

Post the log that is generated in your next post.