windows defender turned off

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  • system
    PCHF Owner
    • Jan 2015
    • 7634

    #31
    Did you reset Firefox?

    Did you install the recommended browser extensions?

    Did you take the advice and replace Defender with a superior security suite, perhaps Avast?

    Are the network issues similar to those you previously sought help on?

    I know you have had Malwarebytes installed previously but can you scan again with it please.

    Please go HERE and download Malwarebytes, save the installer to the desktop.
    Double click the new Malwarebytes Desktop installer icon and install the program.
    Once installed double click the new Malwarebytes program icon.
    Malwarebytes will open, click on Scan on the left hand tree, and on the new application page click Threat Scan, and then Start Scan on the bottom.
    The scan wiil begin, and depending on the amount of data on you machine may take some time.
    At the conclusion of the scan if any threats are detected click Quarantine Selected.
    On the next screen, click Export Summary, then Text File. Name the file to something you can recognize, and save it again to the desktop.

    Please Copy and Paste the contents of this file in your next post.

    Comment

    • maxim123
      PCHF Member
      • Aug 2017
      • 466

      #32
      Originally posted by gus
      Did you reset Firefox?

      Did you install the recommended browser extensions?

      Did you take the advice and replace Defender with a superior security suite, perhaps Avast?

      Are the network issues similar to those you previously sought help on?
      • Yes, I reset firefox.
      • I have installed the recommended extensions. I have installed voodoo shield too, but not sure if it will work for browsing.
      • I have yet to do that. Will avast free version be okay?
      • I don’t think I have made a thread on the network issues, since it was usually solved if I just restarted the laptop, but thinking about it now, that might not have been a good idea.

      Comment

      • maxim123
        PCHF Member
        • Aug 2017
        • 466

        #33
        malwarebytes:

        Code:
        Malwarebytes
        
        https://www.malwarebytes.com/
        
        -Log Details-
        Scan Date: 12/23/17
        Scan Time: 11:17 AM
        Log File: a91c2fa6-e7a2-11e7-9a7c-68f728506e46.json
        Administrator: Yes
        
        -Software Information-
        Version: 3.3.1.2183
        Components Version: 1.0.262
        Update Package Version: 1.0.3545
        License: Trial
        
        -System Information-
        OS: Windows 10 (Build 15063.786)
        CPU: x64
        File System: NTFS
        User: ADMIN\Max
        
        -Scan Summary-
        Scan Type: Threat Scan
        Result: Completed
        Objects Scanned: 382406
        Threats Detected: 0
        (No malicious items detected)
        Threats Quarantined: 0
        (No malicious items detected)
        Time Elapsed: 10 min, 1 sec
        
        -Scan Options-
        Memory: Enabled
        Startup: Enabled
        Filesystem: Enabled
        Archives: Enabled
        Rootkits: Disabled
        Heuristics: Enabled
        PUP: Detect
        PUM: Detect
        
        -Scan Details-
        Process: 0
        (No malicious items detected)
        
        Module: 0
        (No malicious items detected)
        
        Registry Key: 0
        (No malicious items detected)
        
        Registry Value: 0
        (No malicious items detected)
        
        Registry Data: 0
        (No malicious items detected)
        
        Data Stream: 0
        (No malicious items detected)
        
        Folder: 0
        (No malicious items detected)
        
        File: 0
        (No malicious items detected)
        
        Physical Sector: 0
        (No malicious items detected)
        
        (end)
        do I uninstall the malwarebytes now or let it run?

        Comment

        • maxim123
          PCHF Member
          • Aug 2017
          • 466

          #34
          also the malwarebytes showed website blocked popups, there was domain: c1.popads .net ; deloton. It showed it when I was just opening google drive and facebook.

          Comment

          • system
            PCHF Owner
            • Jan 2015
            • 7634

            #35
            Originally posted by maxim123
            I have yet to do that. Will avast free version be okay?
            Yes absolutely.
            You can keep Malwarebytes and use it as a second opinion scanner if you wish. After the trial runs out in 14 days it will revert only to on demand, meaning you run it as and when you wish.

            Comment

            • maxim123
              PCHF Member
              • Aug 2017
              • 466

              #36
              Thank you for all the help I will mark the thread as solved.

              Comment

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