PC slower than it should be

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  • Malnutrition
    PCHF Moderator
    • Jul 2016
    • 7041

    #31
    Originally posted by Malnutrition
    How does your machine perform in Safe Mode — Also, how does it perform under a clean boot?

    Comment

    • atay
      PCHF Member
      • Feb 2017
      • 35

      #32
      [ATTACH]1744[/ATTACH]

      Virus Total link: VirusTotal

      Comment

      • atay
        PCHF Member
        • Feb 2017
        • 35

        #33
        Logfile of Trend Micro HiJackThis 2.0.6 - Private Fork by Alex Dragokas ver. Beta 4.5

        Platform: x64 Windows 7 (Home Premium), 6.1.7601, Service Pack: 1
        Time: 04.03.2017 - 06:32
        Language: OS: German (0x407). Display: German (0x407). Non-Unicode: German (0x407)
        Elevated: Yes
        Ran by: Arda (group: Administrator) on ARDA-PC

        Chrome: 56.0.2924.87
        Internet Explorer: 11.0.9600.18538

        Boot mode: Normal

        Running processes:
        Number | Path
        1 C:\Program Files (x86)\360\Total Security\safemon\QHActiveDefense.exe
        1 C:\Program Files (x86)\360\Total Security\safemon\QHSafeTray.exe
        1 C:\Program Files (x86)\360\Total Security\safemon\QHWatchdog.exe
        1 C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
        1 C:\Program Files (x86)\Common Files\Steam\SteamService.exe
        1 C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
        12 C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
        1 C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
        1 C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe
        1 C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe
        1 C:\Program Files (x86)\Steam\Steam.exe
        2 C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe
        1 C:\Program Files\Bonjour\mDNSResponder.exe
        1 C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
        1 C:\Program Files\Intel\BCA\pabeSvc64.exe
        1 C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
        1 C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
        1 C:\Program Files\NVIDIA Corporation\GeForce Experience Service\GfExperienceService.exe
        1 C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamNetworkService.exe
        1 C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamService.exe
        1 C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamUserAgent.exe
        1 C:\Program Files\TrueKey\McAfee.TrueKey.Service.exe
        1 C:\Program Files\TrueKey\McTkSchedulerService.exe
        1 C:\Program Files\iPod\bin\iPodService.exe
        1 C:\Program Files\iTunes\iTunesHelper.exe
        1 C:\Users\Arda\AppData\Roaming\Spotify\SpotifyWebHe lper.exe
        1 C:\Users\Arda\Desktop\HiJackThis.exe
        1 C:\Windows\System32\ViakaraokeSrv.exe
        1 C:\Windows\System32\nvvsvc.exe
        2 (Microsoft) C:\Program Files (x86)\Skype\Browser\SkypeBrowserHost.exe
        1 (Microsoft) C:\Program Files (x86)\Skype\Phone\Skype.exe
        1 (Microsoft) C:\Program Files\Windows Defender\MpCmdRun.exe
        1 (Microsoft) C:\Program Files\Windows Media Player\wmpnetwk.exe
        1 (Microsoft) C:\Windows\System32\SearchFilterHost.exe
        1 (Microsoft) C:\Windows\System32\SearchIndexer.exe
        1 (Microsoft) C:\Windows\System32\SearchProtocolHost.exe
        1 (Microsoft) C:\Windows\System32\audiodg.exe
        1 (Microsoft) C:\Windows\System32\conhost.exe
        2 (Microsoft) C:\Windows\System32\csrss.exe
        1 (Microsoft) C:\Windows\System32\dwm.exe
        1 (Microsoft) C:\Windows\System32\lsass.exe
        1 (Microsoft) C:\Windows\System32\lsm.exe
        1 (Microsoft) C:\Windows\System32\services.exe
        1 (Microsoft) C:\Windows\System32\smss.exe
        1 (Microsoft) C:\Windows\System32\spoolsv.exe
        12 (Microsoft) C:\Windows\System32\svchost.exe
        1 (Microsoft) C:\Windows\System32\taskhost.exe
        1 (Microsoft) C:\Windows\System32\wbem\WmiPrvSE.exe
        1 (Microsoft) C:\Windows\System32\wininit.exe
        1 (Microsoft) C:\Windows\System32\winlogon.exe
        1 (Microsoft) C:\Windows\System32\wisptis.exe
        1 (Microsoft) C:\Windows\System32\wuauclt.exe
        1 (Microsoft) C:\Windows\explorer.exe

        O4 - HKCU..\Run: [Spotify Web Helper] “C:\Users\Arda\AppData\Roaming\Spotify\SpotifyWebH elper.exe”
        O4 - HKLM..\Run: [iTunesHelper] “C:\Program Files\iTunes\iTunesHelper.exe”
        O4 - HKU\S-1-5-19..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe
        O4 - HKU\S-1-5-20..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe
        O4-32 - HKLM..\Run: [QHSafeTray] “C:\Program Files (x86)\360\Total Security\safemon\QHSafeTray.exe” /start
        O17 - DHCP DNS - 1: 178.233.140.110
        O17 - DHCP DNS - 2: 176.240.150.250
        O17 - DHCP DNS - 3: 46.197.15.60
        O23 - Service R2: 360 Total Security - (QHActiveDefense) - QIHU 360 SOFTWARE CO. LIMITED - C:\Program Files (x86)\360\Total Security\safemon\QHActiveDefense.exe
        O23 - Service R2: Adobe Acrobat Update Service - (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
        O23 - Service R2: Apple Mobile Device Service - (Apple Mobile Device Service) - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
        O23 - Service R2: Creative Audio Service - (CTAudSvcService) - Creative Technology Ltd - C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
        O23 - Service R2: Dienst “Bonjour” - (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
        O23 - Service R2: Intel Security True Key - (TrueKey) - McAfee, Inc. - C:\Program Files\TrueKey\McAfee.TrueKey.Service.exe
        O23 - Service R2: Intel Security True Key Scheduler - (TrueKeyScheduler) - McAfee, Inc. - C:\Program Files\TrueKey\McTkSchedulerService.exe
        O23 - Service R2: Intel(R) Biometric and Context Agent Service - (IntelBCAsvc) - Intel(R) Corporation - C:\Program Files\Intel\BCA\pabeSvc64.exe
        O23 - Service R2: NVIDIA Display Driver Service - (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
        O23 - Service R2: NVIDIA GeForce Experience Service - (GfExperienceService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\GeForce Experience Service\GfExperienceService.exe
        O23 - Service R2: NVIDIA Network Service - (NvNetworkService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe
        O23 - Service R2: NVIDIA Streamer Service - (NvStreamSvc) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamService.exe
        O23 - Service R2: VIA Karaoke digital mixer Service - (VIAKaraokeService) - VIA Technologies, Inc. - C:\Windows\system32\viakaraokesrv.exe
        O23 - Service R3: NVIDIA Streamer Network Service - (NvStreamNetworkSvc) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamNetworkService.exe
        O23 - Service R3: Steam Client Service - (Steam Client Service) - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
        O23 - Service R3: iPod-Dienst - (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
        O23 - Service S2: Google Update-Dienst (gupdate) - (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
        O23 - Service S2: MBAMService - (MBAMService) - Malwarebytes - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
        O23 - Service S3: BitRaider Mini-Support Service Stub Loader - (BRSptStub) - BitRaider, LLC - C:\ProgramData\BitRaider\BRSptStub.exe
        O23 - Service S3: Creative Audio Engine Licensing Service - (Creative Audio Engine Licensing Service) - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe
        O23 - Service S3: Google Update-Dienst (gupdatem) - (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
        O23 - Service S3: TrueKeyServiceHelper - (TrueKeyServiceHelper) - McAfee, Inc. - C:\Program Files\TrueKey\McAfee.TrueKey.ServiceHelper.exe


        End of file - Time spent: 6 sec. - 14982 bytes, CRC32: FFFFFFFF. Sign: 窧ﳾ

        Comment

        • Malnutrition
          PCHF Moderator
          • Jul 2016
          • 7041

          #34
          As a test disable windows update, then reboot your machine and see how things are running.

          Hit the start button type services
          Scroll to windows update service
          Stop it
          Right click it select properties.
          Select disable
          Reboot.

          Comment

          • Malnutrition
            PCHF Moderator
            • Jul 2016
            • 7041

            #35
            Go ahead and remove windows defender from your machine as well.

            Comment

            • atay
              PCHF Member
              • Feb 2017
              • 35

              #36
              Did everything, however there is sometimes a delay (a blackscreen) when I open my PC. After 1 min or so it disappears and doesn’t happen all to frequently.

              Comment

              • Malnutrition
                PCHF Moderator
                • Jul 2016
                • 7041

                #37
                Originally posted by atay
                Did everything, however there is sometimes a delay (a blackscreen) when I open my PC. After 1 min or so it disappears and doesn’t happen all to frequently.
                Honestly that sounds normal, how is the machine running otherwise? We will try and give the system a little repair… You should however run the Easy Service Optimizer mentioned in this post after running the repair.

                Windows Repair.


                Install (use the direct download) the Tweaking.com - Windows all in one repair tool. Then boot Windows into Safe Mode, (Make Certain To Run This Program As Administrator) then run through the Prescan on step 2 tab. Then skip to step 5 and create a system restore point. Then go to the repair tab…

                Notice create a registry backup is ticked by default, so no need to do so in step 5… https://pchelpforum.net/attachments/...7-26-png.1290/

                Now run the program, with the boxes ticked in the picture below.

                Click Image Below For Better Resolution.



                May want to save picture or write down what boxes need ticked, since you will run this in Safe Mode.

                Important: Make certain to reboot twice after running this tool!!

                Comment

                • Malnutrition
                  PCHF Moderator
                  • Jul 2016
                  • 7041

                  #38
                  Glad to have helped!! Please tell a friend … or two about us. https://forum.windowsinstructed.com/...cons/smile.png

                  Optimize your internet connection.

                  Click here for instructions.

                  suggest the following in place of adblock.
                  Alternate DNS Server. Ad Blocking DNS.
                  Ublock Origin.
                  Anti Ad Block Killer.

                  Also, keep your browsing private with these tools:

                  Self Destructing Cookies.
                  Self Destructing Cookies Chrome.

                  Some items to keep you safe on the internet.

                  VooDoo Shield. control of what is running on your machine
                  Qualys BrowserCheck To update plugins.
                  Web Of Trust To Avoid Shady Websites.
                  Unchecky To Avoid Bundled Software.
                  Privazer To Clean up your mahcine.

                  Now Lets Clean up the tools we used and remove old restore points.

                  Downloads - DelFix - Download Now - ToolsLib’]

                  Download DelFix by “Xplode” to your Desktop.[/URL]
                  Right Click the tool and Run as Admin ( Xp Users Double Click)
                  Put a check mark next the items below:

                  Remove disinfection tools
                  Create registry backup
                  Purge System Restore

                  Now click on “Run” button.
                  allow the program to complete its work.
                  all the tools we used will be removed.
                  Tool will create and open a log report (DelFix.txt)
                  Note: The report can be located at the following location C:\DelFix.txt

                  Comment

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