Locked out of Facebook

[sorcerer]

So I’ve just been locked out of my facebook account for ‘abnormal activity’. I should say I seldom use it.
After the email confirmation, I’m asked to upload some photo ID, passport etc, which sounds like a scam. A tour of the net yielded nothing so I wonder whether there’s anyone here can help?
Thanks
John

[veeg]

Hello

Let me tag our expert..

@Malnutrition

[xrobwx71]

I once upon a time lost my FB login and that’s exactly how they had me verify.

Start here and stay here: https://www.facebook.com/help/105487009541643
If you find yourself leaving this domain, stop.

[sorcerer]

Hi, thanks for your help. I’ve never given away this info before so I feel very nervous about it. But if you’re telling me it’s safe, then I’ll look at it and get back to you.

[Bruce]

I for one would not be uploading photos or passport info.
That stuff isn’t needed when creating the account so I see no need for it anytime down the track.

Sounds like a massive phishing scam to me.

[Malnutrition]

If you like, we can check your machine for malware.

Please follow the instructions here. https://pchelpforum.net/t/prework-pl...235/post-11788

Attach both Frst and addition.txt logs for review.

[sorcerer]

If you like, we can check your machine for malware.

Please follow the instructions here. https://pchelpforum.net/t/prework-pl...235/post-11788

Attach both Frst and addition.txt logs for review.

Thanks, I’ll have a look at that.

[Bruce]

@sorcerer - any news?

[sorcerer]

I haven’t got around to that yet. As far as facebook is concerned, I’ve opened a new account on another device, since I have no intention of uploading my photo ID. That gets me what I need. So I think you can close this thread now. Thanks to everyone for their help.