Microsoft edge has been blocked and i cant access it

[jxdama]

Im on firefox which is working. It says something about my computer has been hacked and call this number to get it unlocked. I looked up the micro-soft support number in forefox and it gave me 1-844-905-7033. The man who answered said turn the comp off for 30 minutes and that should fix it

[Malnutrition]

Can you post Frst and Addition.txt logs, instructions here.

https://pchelpforum.net/t/prework-please-read-before-posting.11235/

[jxdama]

Before we do that the man said to turn the comp off for 30 minutes and then turn it back on and it should work again. It is working now. I checked my installed programs and i dont see any odd things installed. Should i still do the logs? Thanks

[ATTACH type=“full”]12717[/ATTACH]

[jxdama]

When i do those logs should i hit microsoft key and R to get the run box then type in runas admin? And do i do the 32 or 64 bit? Thanks

[jxdama]

I found it, its 64 bit

[jxdama]

When i hit 64 bit this comes up

[ATTACH type=“full”]12718[/ATTACH]

[Rustys]

Unless you followed the instructions for the site that came up you are probably fine. Those are just scare tactics fabricated by people to steal data and money from unsuspecting people.

Here is an example.

https://malwaretips.com/blogs/remove-your-computer-is-disabled-please-call-microsoft-fake-alerts/

If you still wish to have it checked for malware, then follow:

Click [COLOR=rgb(243, 121, 52)]More Info and there should be a list that you can choose form.
(form the screen shot above)

Then you can post the requested information in the Malware Removal section.

https://pchelpforum.net/f/malware-removal.53/[/COLOR]

[Rustys]

Locked thread you have posted in the Malware Removal section for assistance to prevent confusion.