New USB wifi dongle keeps disconnecting

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  • hinotai
    PCHF Member
    • Jan 2023
    • 1

    #1

    New USB wifi dongle keeps disconnecting

    I bought a new desktop and it came with 2 USB wifi dongles. To be honest, I’m not sure how they work exactly but I plugged one into the PC and one into the router. It does connect but disconnects when I try to download games from steam.

    It does show my network listed and that it’s trying to connect but it doesn’t connect at all.

    I’ve troubleshoot the network multiple times and it fixes it but goes off again. It says

    β€œA network cable is not properly plugged in or may be broken” and β€œproblem with wireless adapter or access point”

    But the router works and everything else connects to it just fine without issue, and for the problem, it just says it fixed it by resetting the adapter.

    I’ve looked at the device manager and theres not updates for the driver, the roll back device isn’t available and I’ve turned off β€œallow computer to turn off device to save power”

    It is a Lenovo brand and running on Windows 10 Pro and there’s no system updates available, and the wifi adapter is Realtek RTL8188FTV
  • Malnutrition
    PCHF Moderator
    • Jul 2016
    • 7041

    #2
    Set a static IP with Simple Static IP

    Now run Find the best DNS server for you computer.

    Then copy and paste the following commands in elevated command prompt. Hitting enter after each command.




    [ICODE]ipconfig /flushdns ipconfig /registerdns netsh advfirewall reset[/ICODE]

    Comment

    • PeterOz
      PCHF Technical Response Team
      • Mar 2021
      • 4190

      #3
      does your router have wifi?
      What is the make and model of your router

      Comment

      • Bruce
        PCHF Member
        • Oct 2017
        • 10697

        #4
        what is the make/model of these 2 USB wireless dongles?
        is the Realtek adapter you mentioned one of these USB dongles?

        plugging one into the PC and the other into the router doesn’t sound right.

        Comment

        • PeterOz
          PCHF Technical Response Team
          • Mar 2021
          • 4190

          #5
          Originally posted by Bruce
          plugging one into the PC and the other into the router doesn’t sound right.
          Exactly

          Comment

          • Rustys
            PCHF Member
            • Jul 2016
            • 7862

            #6
            Posted several places and never return

            Comment

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