Ethernet not connected

[Rustys]

The CAT 5 cables?

Sky box goes into an eco mode overnight.

Can you turn this off?

[Penfold7]

Yeah I can turn Eco mode off. It appears toput the sky box into a deep sleep. Ive still got the Cat5 cable…

[Rustys]

Try that then the CAT5.

[Penfold7]

OK. Please dont take this the wrong way, but since I put the Older Plusnet router on, TV has not lost connection. This is with the Cat6 cable. What will putting the Cat5 cable on prove. Sorry for my ignorance ops:

[Rustys]

No offence taken

From what you stated in post #44 that the same issue was happening.

So the issue is resolved then using the CAT6?

[Penfold7]

HI
The issue seems resolved using the other router., as I kept all cabling the same (Cat6 to TV), so as to try and rule out the router being the issue. Whilst I can continue with this router, its wireless performance is quite poor…

[Rustys]

Thank you for clearing that up.

Is that the one with the Eco mode you were asking about or is that the replacement one?

[Penfold7]

Its the sky box that has the Eco mode. The replacement router was the original one that worked fine but wireless poor, swapped out for a BT Business hub 6, as it has much better wireless performance, but then all these issues started. I thought it was the TV. It now appears it was the router, and not the cabling, but my question was, why would it just affect the TV connection, and not the other Ethernet connections. Odd.

[Rustys]

Could be the way the router is configured.

Since there cannot be any configuration change made to the TV NIC configuration then the only thing left is router that is configured oddly some place.

[Penfold7]

Thanks. The business hub 6 was a pretty standard setup, only thing I changed were the wireless SSID and password so I didn’t have the faff of changing all my device’s details… Also changed DNS servers from ISP to Google’s.
The only issue with the business hub was it refused to update it’s firmware with the date stuck at 1 Jan 0001, other than that, and the TV issue it was fine

[Penfold7]

I think the only way to test is to get a new router, either another business hub or another 3rd party one.

[Rustys]

Like we stated some of the third-party ones may not be combatable with the modem. You will need to see if they publish a list of them to make sure that you get one that does work.

Does the Modem have WiFi capability?
If it does what about using that WiFI if it does what you want and then just get a simple switch and or hub.

[Penfold7]

I don’t have a modem. The router is a combined DSL model. I presume any decent DSL router would be fine

[PeterOz]

swapped out for a BT Business hub 6, as it has much better wireless performance

Use that and but a cat 5 at the right length for the TV
You get no benefit with cat 6 excerpt for the length

[Bruce]

@Penfold7 - where we at?