My wifi signal drops whenever I move my laptop

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  • bombizzle
    PCHF Member
    • Mar 2019
    • 32

    #1

    My wifi signal drops whenever I move my laptop

    Hi there. My laptop signal drops every time I move my laptop and then I’m forced to restart my laptop to get the wifi working again. Any help would be appreciated?
  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #2
    So others can help.

    Are you using a modem with WiFi or a router with WiFi?

    How far away are you form the source?

    What is in between the computer and the source?

    Is this personal WiFi or a Hot Spot?

    How long has this been going on?

    Are you talking about Signal Strength? Bandwidth?

    Last time you rebooted the modem/router?

    Have you tried changing the channel on the modem/router?

    Comment

    • bombizzle
      PCHF Member
      • Mar 2019
      • 32

      #3
      Are you using a modem with WiFi or a router with WiFi?
      router with wifi

      How far away are you form the source?

      5 feet

      What is in between the computer and the source?
      nothing

      Is this personal WiFi or a Hot Spot?
      no

      How long has this been going on?
      few years

      Are you talking about Signal Strength? Bandwidth?
      no. it completely goes out

      Last time you rebooted the modem/router?
      2 days ago

      Have you tried changing the channel on the modem/router?
      no, all of my other devices work fine with the wifi

      Comment

      • Rustys
        PCHF Member
        • Jul 2016
        • 7862

        #4
        Does the same thing happen if you use a cable to connect?
        Originally posted by bombizzle
        Is this personal WiFi or a Hot Spot?
        no
        Please explain further.

        What version (release) of windows 10?

        Comment

        • bombizzle
          PCHF Member
          • Mar 2019
          • 32

          #5
          Originally posted by Rustys
          Does the same thing happen if you use a cable to connect?

          Please explain further.

          What version (release) of windows 10?
          windows 10 home

          Comment

          • Rustys
            PCHF Member
            • Jul 2016
            • 7862

            #6
            What have you attempted to correct this?

            Lets try resetting the network on the computer.

            Select the Start button
            Then select Settings
            No select Network & Internet
            Click on Status
            Click on Network reset.
            On the Network reset screen, select Reset now
            Yes to confirm.
            Wait for your PC to restart, and see if that fixes the problem.

            Comment

            • bombizzle
              PCHF Member
              • Mar 2019
              • 32

              #7
              Originally posted by Rustys
              What have you attempted to correct this?

              Lets try resetting the network on the computer.

              Select the Start button
              Then select Settings
              No select Network & Internet
              Click on Status
              Click on Network reset.
              On the Network reset screen, select Reset now
              Yes to confirm.
              Wait for your PC to restart, and see if that fixes the problem.
              I havent tried anything to correct this prior to posting here.
              I reset the network but it didnt fix it.

              Comment

              • Bruce
                PCHF Member
                • Oct 2017
                • 10697

                #8
                so if you left the laptop in one spot, it all works just fine - good signal, good speeds.
                but as soon as you move the laptop, wifi completely drops out?
                is that as soon as you pick it up or put in down?

                and this has happened for years?
                and all you do once the laptop is relocated and wifi is lost is to reboot it and it all comes good until it’s moved again.
                how are you moving the laptop - closing the screen or literally just picking it up?

                Comment

                • Bruce
                  PCHF Member
                  • Oct 2017
                  • 10697

                  #9
                  one more question (why can’t I edit my previous post?).
                  when you move it are you taking the power cord out?

                  Comment

                  • bombizzle
                    PCHF Member
                    • Mar 2019
                    • 32

                    #10
                    Originally posted by Bruce
                    so if you left the laptop in one spot, it all works just fine - good signal, good speeds.
                    but as soon as you move the laptop, wifi completely drops out?
                    is that as soon as you pick it up or put in down?

                    and this has happened for years?
                    and all you do once the laptop is relocated and wifi is lost is to reboot it and it all comes good until it’s moved again.
                    how are you moving the laptop - closing the screen or literally just picking it up?
                    If I start up my laptop on a steady surface like a desk in my office then the wifi will work, but if I move the laptop to a table in another room then the laptop will more times than not lose the wifi.

                    If I lift the laptop from say my coffee table and put it literally on my lap the wifi signal will go out within a minute or so as my lap isn’t a steady surface. I’m not taking the power cord out when moving the laptop to my lap.

                    Comment

                    • Bruce
                      PCHF Member
                      • Oct 2017
                      • 10697

                      #11
                      sounds to me like there is something loose inside.
                      the other thought was if you were removing the power cord or shutting the lid, the laptop may have been going into a power save mode and turning off the wifi to save juice.

                      Comment

                      • phillpower2
                        PCHF Administrator
                        • Sep 2016
                        • 15206

                        #12
                        Any update bombizzle?

                        Comment

                        • bombizzle
                          PCHF Member
                          • Mar 2019
                          • 32

                          #13
                          Nope, still having the same issue

                          Comment

                          • Bruce
                            PCHF Member
                            • Oct 2017
                            • 10697

                            #14
                            give us the make/model of the laptop and I’ll look at how easy it is to remove the back cover.
                            some slide, some use screws, some just pry apart.
                            but that would be my next suggestion, open up the back of it and look for the wifi card and check it and the antennas are connected securely.
                            or it could simply be a dodgy card.
                            if you can use a USB wireless adapter, that would narrow the potential culprits down.

                            Comment

                            • bombizzle
                              PCHF Member
                              • Mar 2019
                              • 32

                              #15
                              Lenovo N580

                              Comment

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