Network problems on my cyberpower pc

[Nathan_Onsgard]

I’ve had my cyberpower gaming PC for around 2 months. It’s been working fantastic until around 2 weeks ago. The internet suddenly started being weird, and I don’t completely understand it. I haven’t been able to browse the web when it says I’m connected to the network and internet. From help I got earlier, apparently these pcs are netorious for their Network adapters? I almost gave a up a week ago, but then, randomly, everything was fine again. So I’ve been going by normally, but it’s happening again. I’m able to connect perfectly well on other devices to the same router.

[Bruce]

if the network card has known issues, why not get an add-on network card and see if that helps.
they cost about $AUD20 so for a little outlay you’d hopefully be solving the issue for good.

did anything change between it working fine, playing up then working fine again? like scans you did, new software installed, changed hardware?

[Malnutrition]

Lets get some info from your machine, to get things rolling.

Step 1: Reset Host File

[ul]
[li]Click here to download RstHosts v2.0[/li][li]Save the file to your desktop.[/li][li]Right Click and Run as Administrator.[/li][li]Click on Restaurer, then click OK at the prompt.[/li][li]This will restore the default host file.[/li][li]Next Click on Creer Un Rapport.[/li][li]This will open a logfile, post that in your next reply.[/li][/ul]

Step 2: MiniToolBox Scan

Please download MINITOOLBOX and run it.

Checkmark following boxes:

Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)

Click Go post the result.

Step 3: Autoruns Scan.

Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe
After the scan is finished then click on File>>>>>>>>>>>Save
The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option.
in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.

Step 4: HijackThis.

\

1- Please click here to download HijackThis.
2- Run the program.
3- Click on the Main Menu button if not already there.
4- Select Do a system scan and save a logfile.
5- Copy paste the log here.

[Nathan_Onsgard]

Lets get some info from your machine, to get things rolling.

Step 1: Reset Host File

[ul]
[li]Click here to download RstHosts v2.0[/li][li]Save the file to your desktop.[/li][li]Right Click and Run as Administrator.[/li][li]Click on Restaurer, then click OK at the prompt.[/li][li]This will restore the default host file.[/li][li]Next Click on Creer Un Rapport.[/li][li]This will open a logfile, post that in your next reply.[/li][/ul]

Step 2: MiniToolBox Scan

Please download MINITOOLBOX and run it.

Checkmark following boxes:

Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)

Click Go post the result.

Step 3: Autoruns Scan.

Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe
After the scan is finished then click on File>>>>>>>>>>>Save
The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option.
in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.

Step 4: HijackThis.

\

1- Please click here to download HijackThis.
2- Run the program.
3- Click on the Main Menu button if not already there.
4- Select Do a system scan and save a logfile.
5- Copy paste the log here.

I feel like there’s gotta be an easier way

[Malnutrition]

Your choice without logs that tell me what’s going on with your machine, anything else is just guessing.

[plodr]

I feel like there’s gotta be an easier way
Sure. Haul the computer to a shop, pay $$$ and hope someone else fixes it.

If computers were easy to fix, there would not be so many forums with people asking for free help.

One thing about going through what is asked - you learn more about your computer and will be able to do some troubleshooting on your own when the next problem arises.

[Nathan_Onsgard]

I feel like there’s gotta be an easier way

I can’t download the links without internet

[phillpower2]

Do you have a link to the same model of CyberPower computer that you have so that we have an idea of the specs.

[Samuria]

Open a cmd prompt type
ipconfig /all
then
tracert 194.119.131.66
post both results

[plodr]

I can’t download the links without internet
Too bad you don’t have any friends who’d be willing to download anything for you, put it on a USB stick so you could run the program/app on your computer.

[phillpower2]

Any update for us Nathan Onsgard?

[phillpower2]

Any update for us Nathan Onsgard? If unreplied to within 48hrs this thread will be closed.