Internet keeps disconnecting with spikes in ping

[Rustys]

You lease for your ip is set to one hour logon to the router. Set it to 7 days, it will stop renewing so often. Set dns to 208.67.220.220 & 208.67.222.222

Have you tried this yet? Did it help?

Please open an Administrator Command Prompt

Type the following commands, pressing Enter after each command:

netsh int reset all
netsh int ip reset resetlog.txt
netsh int ipv6 reset
netsh int ipv4 reset
netsh winsock reset

Reboot the computer and see if this helps.

[jmarket]

I entered these commands and restarted my computer and for the first couple of minutes, it was not laggy, however after a couple of minutes the lag resumed, so I restarted my computer.
Upon restarting my computer, the first couple of seconds there was a red “X” next to my wifi connection thingy, but then it connected to my internet shortly after. The lag was not prevalent this time.

[Rustys]

Upon restarting my computer, the first couple of seconds there was a red “X” next to my wifi connection thingy, but then it connected to my internet shortly after. The lag was not prevalent this time.

Mine does that sometimes.

Were you able to check and see if the modem was transmitting a WiFi signal?

Are there any other devices connecting to the router WiFi or wired?

[jmarket]

The modem is transmitting a WiFi signal. There are 3 computers connected and 1 phone connected, however, most of the time there’s 2 computers connected to the WiFi.

[Rustys]

Are the TCP setting the same on all of the system?
The reason for asking is your DNS server setting only allow one to two being online at any given time.
DNS Servers . . . . . . . . . . . : 209.18.47.62
209.18.47.61

If you are unsure type this command in a command prompt on the systems and look under DNS Servers

IPConfig /all

The modem is transmitting a WiFi signal.

Then disable it and only have the router supplying the WiFi signal and see if that helps any.

Disabling Internet Protocol Version 6 can some help stabilizing the connection.

Windows 10

Step 1:
Right-click the Network http://cache-www.belkin.com/support/...-001_EN_v3.PNG icon located at the bottom-right corner of the Desktop screen then click Open Network and Sharing Center.

[IMG alt="SF141017-002_EN_v3" width="431px" height="78px"]http://cache-www.belkin.com/support/dl/SF141017-002_EN_v3.png[/IMG]

Step 2:
Click Change adapter settings.
[IMG alt="SF141017-003_EN_v3" width="452px" height="199px"]http://cache-www.belkin.com/support/dl/SF141017-003_EN_v3.png[/IMG]

Step 3:
Right-click on the Wireless Connection icon and click Properties.
Step 4:
On the Wireless Connection Properties window, select Internet Protocol Version 6 (TCP/IPv6) and remove the check mark.

Step 5:
Click OK.

Open an elevated command prompt and type the following command and then press enter.

netsh interface teredo set state disabled

If it ask you to reboot go ahead and reboot. Test for a while if it does not help or makes it worse then by following the instructions and putting the check mark back in will enable the Internet Protocol Version 6.

[jmarket]

Disabling Internet Protocol Version 6 did seem to help quite a bit thank you!

[Rustys]

Disabling Internet Protocol Version 6 did seem to help quite a bit thank you!

Excellent, are you still having cut outs and high spikes?

Are the TCP setting the same on all of the system?
The reason for asking is your DNS server setting only allow one to two being online at any given time.
DNS Servers . . . . . . . . . . . : 209.18.47.62
209.18.47.61

If you are unsure type this command in a command prompt on the systems and look under DNS Servers

IPConfig /all
iwonlife:

The modem is transmitting a WiFi signal.

Then disable it and only have the router supplying the WiFi signal and see if that helps any.

Disabling Internet Protocol Version 6 can some help stabilizing the connection.

Could you answer these questions as well if you have not had time that is fine when you get a chance to. If you need more detailed instructions please ask.

[jmarket]

I am still having some cut outs and ping spikes but not nearly as often.
I don’t know how to look at the TCP setting, and I don’t know what you mean by only have the router supplying the wifi singal.

[Rustys]

I am still having some cut outs and ping spikes but not nearly as often.
I don’t know how to look at the TCP setting, and I don’t know what you mean by only have the router supplying the wifi singal.

Turn off the WiFi that is being broadcasted form the Modem.

Log into the modem
On the left side Click Gateway
Now Click on Connections
Click on Wi-Fi
On the Right under Private WiFi Networks there will be an EDIT button Click that
Disable Private WiFi Network Configuration (2.4 GHz)
Disable Private WiFi Network Configuration (5.0 GHz) (if there is one)
Scroll to the bottom of the page and select Save Settings

Open a Command Prompt and type the following command and press Enter. This will create a file called ipconfig.txt on the desk top.

ipconfig /all > %userprofile%\desktop\ipconfig.txt

Preform this command on every computer wireless and wired that connect to the network
Copy and Paste each one in a separate post. Name each post which system it correlates to.

[Rustys]

@iwonlife do you have any new information for us.

[Rustys]

Do you have an update for us?
In 24 to 48 Hrs this thread will be closed, you will need to PM an Administrator to have the thread reopen and post updated information.

[Rustys]

Thread closed