Thunderbird Mail Import

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  • Music_Guy
    PCHF Member
    • Jun 2023
    • 10

    #1

    Thunderbird Mail Import

    Greeting everyone. My first post.

    Downloaded Thunderbird mail three days ago and have been trying to import mail from Hotmail. I manage just fine until I receive the following message, β€œUnable to log in at server. Probably wrong configuration, User Name or Password”

    Am not an expert and tried everything I can find. Help!!!
  • PeterOz
    PCHF Technical Response Team
    • Mar 2021
    • 4190

    #2
    It would help if you gave the version of Thunderbird you are using.
    The only answer we can give you is the same as Thunderbird.
    Your username= your Hotmail address
    Password = the pw used to log into Hotmail
    Go to Settings-bottom left of page
    Go to Server settings
    Make sure username is set to your Hotmail address. Example: musicguy@hotmail.com.

    Also on that page at the bottom left is a setting
    Add-ons and themes
    Click on that
    Try the ImportExportToolsNg and see if that helps.

    Comment

    • PeterOz
      PCHF Technical Response Team
      • Mar 2021
      • 4190

      #3
      Does this help any? Click On Me

      Comment

      • Music_Guy
        PCHF Member
        • Jun 2023
        • 10

        #4
        Version 102.120.0 (64 bit)

        Comment

        • Music_Guy
          PCHF Member
          • Jun 2023
          • 10

          #5
          Am getting really confused and must give it a rest for now. This has consumed me for four days☹️ Sorry to use the age card, but I’m 91 and my brain needs a rest.

          Comment

          • PeterOz
            PCHF Technical Response Team
            • Mar 2021
            • 4190

            #6
            Not a problem
            When you are up to it let me know.
            In the mean time I will try and do some step by step instructions.
            Question, Answer Yes or No (DO NOT post actual info)
            Do you know your hotmail email address.
            Do you know the password to your hotmail account.

            Comment

            • Music_Guy
              PCHF Member
              • Jun 2023
              • 10

              #7
              Originally posted by PeterOz
              Not a problem
              When you are up to it let me know.
              In the mean time I will try and do some step by step instructions.
              Question, Answer Yes or No (DO NOT post actual info)
              Do you know your hotmail email address.
              Do you know the password to your hotmail account.
              Yes I know both hotmail and PW.

              Comment

              • Music_Guy
                PCHF Member
                • Jun 2023
                • 10

                #8
                I should have mentioned that when I signed in to Thunderbird I had no problem getting connected to Yahoo.

                Comment

                • PeterOz
                  PCHF Technical Response Team
                  • Mar 2021
                  • 4190

                  #9
                  Originally posted by Music Guy
                  I signed in to Thunderbird I had no problem getting connected to Yahoo
                  So you can send and receive emails in Thunderbird?

                  Comment

                  • PeterOz
                    PCHF Technical Response Team
                    • Mar 2021
                    • 4190

                    #10
                    Did you setup Hotmail in Thunder as Pop or imap.
                    If you set it up as a pop account.
                    Then you have to set your Hotmail account as Pop
                    Or
                    Set the account up again as imap

                    Comment

                    • Music_Guy
                      PCHF Member
                      • Jun 2023
                      • 10

                      #11
                      Originally posted by PeterOz
                      Did you setup Hotmail in Thunder as Pop or imap.
                      If you set it up as a pop account.
                      Then you have to set your Hotmail account as Pop
                      Or
                      Set the account up again as imap
                      Set Hotmail as imap. I can get Hotmail account from TB, never tried sending.

                      Comment

                      • Music_Guy
                        PCHF Member
                        • Jun 2023
                        • 10

                        #12
                        tried to sign up again and received message β€œIncoming server already exists” Sorry I’m really sewing this up.

                        Comment

                        • Music_Guy
                          PCHF Member
                          • Jun 2023
                          • 10

                          #13
                          Seems to be working now, not sure why. I will see what happens when I get mail in Hotmail again. Thank you for your help. Much appreciated!!!

                          Comment

                          • Music_Guy
                            PCHF Member
                            • Jun 2023
                            • 10

                            #14
                            Still getting Hotmail(y)

                            Comment

                            • PeterOz
                              PCHF Technical Response Team
                              • Mar 2021
                              • 4190

                              #15
                              @veeg I think we can close

                              Comment

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