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  • jxdama
    PCHF Member
    • Dec 2022
    • 666

    #16
    I did just read where someone said it can take 6-8 hours but only 8 mins using google. Can i do that?

    Comment

    • Malnutrition
      PCHF Moderator
      • Jul 2016
      • 7045

      #17
      The instructions for mini toolbox are in post 11.

      Comment

      • jxdama
        PCHF Member
        • Dec 2022
        • 666

        #18
        Originally posted by Malnutrition
        Opera requires windows 7 or later. If you could, post the mini tool box log, so I can see what is going on with your connection.
        Thanks. My comp is rather old. im going to see if the opera download works first. 2 downloads at once might lock me up.

        Comment

        • Malnutrition
          PCHF Moderator
          • Jul 2016
          • 7045

          #19
          Ok, we can work on speeding it up a bit. There is no reason that is should take more than ten minutes even with 5mbs

          Comment

          • jxdama
            PCHF Member
            • Dec 2022
            • 666

            #20
            Originally posted by Malnutrition
            Ok, we can work on speeding it up a bit. There is no reason that is should take more than ten minutes even with 5mbs
            How can we speed it up? Its still downloading or at least i assume it is. The number 2 circle is still pulsating.

            Comment

            • jxdama
              PCHF Member
              • Dec 2022
              • 666

              #21
              And thanks for everyone’s help.

              Comment

              • Malnutrition
                PCHF Moderator
                • Jul 2016
                • 7045

                #22
                Stop the download. Reboot the computer,




                Adware Cleaner
                [ul]
                [li]Download AdwCleaner and save it to your Desktop[/li][li]Right-click on AdwCleaner.exeand select, Run as Administrator[/li][li]Accept the EULA (I accept), then click on Scan Now[/li][li]Let the scan complete[/li][li]Once the scan completes, make sure that every item listed in the different tabs is checked and click on the Clean & Repair button[/li][li]Subsequently you may be asked to Run Basic Repair. This is optional. I would suggest holding off on this for now.[/li][li]Once the cleaning process is complete, AdwCleaner will ask you to restart your computer[/li][li]Close all other open windows and allow it to restart[/li][li]After the restart, Notepad will open with the AdwCleaner cleaning log[/li][li]Please Attach the contents of that log into your next reply to me[/li][/ul]


                Please download the FRST 32 bit or FRST 64bit version to suit your operating system. It is important FRST is downloaded to your desktop.
                If you are unsure if your operating system is 32 or 64 Bit please go HERE.
                Once downloaded right click the FRST desktop icon and select β€œRun as administrator” from the menu"
                If you receive any security warnings, or the User Account Control warning opens at any time whilst using FRST you can safely allow FRST to proceed.
                FRST will open with two dialogue boxes, accept the disclaimer.
                Then select Scan
                Frst will take a few minutes to scan your computer, and when finished will produce two log files on your desktop, FRST.txt, and Addition.txt. They will display immediately on the desktop, but can be reopened later as a notepad file.
                Please Attach the contents of these logs in your next post for review by our Security Team

                Comment

                • jxdama
                  PCHF Member
                  • Dec 2022
                  • 666

                  #23
                  I am so frustrated. I clicked on the adcleaner and a file comes up. when i click on that a black box with a prompt appears but then disappears immediately and im left with a blank screen

                  Comment

                  • jxdama
                    PCHF Member
                    • Dec 2022
                    • 666

                    #24
                    32bit says update failed and 64 bit says not compatible. A box popped up and i hit scan and its scanning somthing

                    Comment

                    • jxdama
                      PCHF Member
                      • Dec 2022
                      • 666

                      #25
                      It didnt download to my computer but a box appeared saying β€œtool ready to use”. thats when i hit scan and its scanning

                      Comment

                      • Malnutrition
                        PCHF Moderator
                        • Jul 2016
                        • 7045

                        #26
                        Ok, two logs will appear when they are done. Copy and paste them here when done. We can skip adware cleaner for now.

                        Comment

                        • jxdama
                          PCHF Member
                          • Dec 2022
                          • 666

                          #27
                          my comp locked up. i will try again. it didnt finish

                          Comment

                          • Malnutrition
                            PCHF Moderator
                            • Jul 2016
                            • 7045

                            #28
                            Ok.[COLOR=rgb(184, 49, 47)]If it locks up again, just uninstall AVAST that way it will free up some memory, you can reinstall it after we are done here. Plus, there are other tools we can use, we can get that computer running great by the time we are done here. [/COLOR]

                            Comment

                            • Malnutrition
                              PCHF Moderator
                              • Jul 2016
                              • 7045

                              #29
                              As far as adware cleaner, you can open command prompt and copy and paste the following, this will place adware cleaner on your desktop where it was designed to run from.
                              move %userprofile%\Downloads\adwcleaner.exe "%userprofile%\desktop
                              To open command prompt hit the windows key [ATTACH type=β€œfull”]11004[/ATTACH] and R at the same time and type cmd into the run prompt.

                              [ATTACH type=β€œfull”]11005[/ATTACH]

                              Then hit OK.

                              Comment

                              • jxdama
                                PCHF Member
                                • Dec 2022
                                • 666

                                #30
                                Originally posted by Malnutrition
                                Ok.[COLOR=rgb(184, 49, 47)]If it locks up again, just uninstall AVAST that way it will free up some memory, you can reinstall it after we are done here. Plus, there are other tools we can use, we can get that computer running great by the time we are done here.
                                [/COLOR]
                                [COLOR=rgb(184, 49, 47)]
                                Thanks. It says scan complete then it says FRST.txt is saved in the same directory FRST is located.
                                I found a page with alot of data. At the end it said something about any items found can not be fixed.[/color]

                                Comment

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