Can download some programs but then unable to install them

[Rustys]

Will now carry on with Winsock etc.

What command are you using? Using the improper command(s) in the wrong order will do more damage.

[Kiredoryor]

What command are you using? Using the improper command(s) in the wrong order will do more damage.

I followed Malnutrition’s instructions - #11.
I removed Java™ 6 Update 11 (HKLM...{26A24AE4-039D-4CA4-87B4-2F83216011FF}) (Version: 6.0.110 - Sun Microsystems, Inc.)
and Trusteer Endpoint Protection (HKLM...\Rapport_msi) (Version: 3.5.1609.107 - Trusteer)
but I couldn’t find Rapport (HKLM...{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}) (Version: 3.5.1609.107 - Trusteer) Hidden
presumably because it’s hidden?
I will continue with his post #14 instructions & report back.
K

[Rustys]

When you get done test it for a bit and let us know.

[Kiredoryor]

Run the progs as per Malnutrition, Monday at 1:27 PM #14
Disabled IPV6
Reset Host File
Disabled Computer Browser Service
Uninstalled netbt Driver
Disabled netbios over tcpip
Set DNS to Google DNS - actually Google Public DNS

Attached are the RstHosts log and last MiniToolBox log.

Tried installing Adobe Flash but without success. I will download Chrome and try with that.

K

[Rustys]

Are these issues happening to any of the other users on that system or is it just one of them?

Try downloading the flash player from here. Take the checks out of Optional Offers
get.adobe.com/flashplayer
[COLOR=rgb(255, 128, 0)]
Click Install Now
You can Ither Run or Save then install at your leasure.[/COLOR]

[jmarket]

Your logs indicate you already have the latest flash player installed..

Have a look in addons/plugins and make sure flash is not set to “Never activate”

[Kiredoryor]

Are these issues happening to any of the other users on that system or is it just one of them?

Try downloading the flash player from here. Take the checks out of Optional Offers
get.adobe.com/flashplayer

Click Install Now
You can Ither Run or Save then install at your leasure.

It’s just the same result - I have no problem downloading the program but then cannot install it. I click on the exe file but nothing happens. I never get as far as the attached window - it never appears.

Adobe says it is loaded but when I run their check the ‘brief animation’ to confirm it doesn’t appear

[Rustys]

I run their check the ‘brief animation’ to confirm it doesn’t appear

Post a screen shot so we can see what you are seeing.

Thank you..

[Kiredoryor]

Your logs indicate you already have the latest flash player installed..

Have a look in addons/plugins and make sure flash is not set to “Never activate”

I’ve looked in the Firefox addons/plugins page although not really sure what I’m doing there. No mention of Flash there

[ATTACH]1176[/ATTACH]

[Rustys]

It will be listed under Plugins.

[Kiredoryor]

It will be listed under Plugins.

Yes, sorry copied the wrong page. There is no Flash there. Is shockwave or silverlight the same thing? I chose Always Activate for everything in sight but it hasn’t made any difference.
[ATTACH]1177[/ATTACH]

[Kiredoryor]

No clouds appeared in the animation below

[ATTACH]1178[/ATTACH]

or in the Adobe Test page

[Kiredoryor]

I also noticed that on the Adobe Flash help page they had solutions for problems for all Windows OSs right back to windows 95 & XP but do not mention Vista going on the windows 7. Maybe they’ve given up on Vista because it was so bad!!

[Rustys]

There is no Flash there. Is shockwave or silverlight the same thing?

No they are not. They basically do the same thing.

Your security software could be blocking Flash player form being installed. Disable 360 Total Security and any other security software and then try the install again and see it that allows it to go through. If it does or does not then re-enable it.

[jmarket]

Also you could download Revo from HERE and install it. That will tell us wether or not you can install software. If Revo installs open it and have a look in the list of software for Adobe flash or Shockwave in the list. If one or both are there uninstall them, and then try to reinstall flash.

EDIT POST, sorry I should have looked properly. It appears you already have Revo so see if the apps above are listed and if so use it to remove them.