Black screen in Lenovo notebook, servicing didn't help.

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  • Abricot
    PCHF Member
    • Aug 2024
    • 83

    #106
    Will it affect my data?

    Comment

    • Malnutrition
      PCHF Moderator
      • Jul 2016
      • 7045

      #107
      No, you can create a restore point. But we have completed many over this issue .

      Cleaning your graphic driver and testing the hdd for errors, have never deleted any data as far as I know.

      Also, be careful when you are inside the laptop, make sure and unplug and then remove the battery, then hold the power button down for 30 seconds before opening the case.

      Comment

      • Abricot
        PCHF Member
        • Aug 2024
        • 83

        #108
        My notebook have no battery. There is no possibilty to remove it. Maybe you just could get some instructions what to do or check after oppening it and I’ll ask people in the service to do it?

        Comment

        • Malnutrition
          PCHF Moderator
          • Jul 2016
          • 7045

          #109
          You should maybe just have the service people do the job, if you do not feel comfortable. But you definitely need to see what’s going on inside from everything you described.

          What is the model number of your machine?

          Comment

          • Abricot
            PCHF Member
            • Aug 2024
            • 83

            #110
            How to find out the model number?

            Comment

            • Malnutrition
              PCHF Moderator
              • Jul 2016
              • 7045

              #111


              You should use the auto detector.

              Comment

              • Abricot
                PCHF Member
                • Aug 2024
                • 83

                #112
                [ATTACH type=β€œfull” size=β€œ1920x1080”]14184[/ATTACH]

                Comment

                • Malnutrition
                  PCHF Moderator
                  • Jul 2016
                  • 7045

                  #113
                  How about testing the hard drive? And cleaning the graphics card driver

                  Comment

                  • Abricot
                    PCHF Member
                    • Aug 2024
                    • 83

                    #114
                    To be honest, I am a bit afraid to reinstall the graphic card driver - I don’t know what to expect and I am afraid that I’ll do something wrong.

                    Comment

                    • Malnutrition
                      PCHF Moderator
                      • Jul 2016
                      • 7045

                      #115
                      Ok. You could test the hdd for errors, and if you are not confident enough to open the machine, I would suggest taking it somewhere. But do not take it to the same place, they do not seem very competent.

                      Comment

                      • Abricot
                        PCHF Member
                        • Aug 2024
                        • 83

                        #116
                        Ok, I’ll do the testing. What exatly should I tell them to fix/check inside?

                        Comment

                        • Malnutrition
                          PCHF Moderator
                          • Jul 2016
                          • 7045

                          #117
                          Tell them exactly what is going on. You are hearing loud sounds coming from inside. The last place you took it to left multiple screws out …

                          Comment

                          • Malnutrition
                            PCHF Moderator
                            • Jul 2016
                            • 7045

                            #118
                            Or maybe weigh your options, is it cheaper to just get a new machine vs taking it in to be repaired. ???‍♂️

                            Comment

                            • Abricot
                              PCHF Member
                              • Aug 2024
                              • 83

                              #119
                              I have 3 notebooks. I just need this one to be repaired. It is not because I can’t have a new one, I just want it working.

                              Comment

                              • Abricot
                                PCHF Member
                                • Aug 2024
                                • 83

                                #120
                                I will inform if the problem was solved when I’ll get my notebook back from the service, but I’ll try to do the hard drive testing tomorrow - and anything else if it will still be neccessairy.

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