installing windows.

[JIMMY_LOUGHRAN]

During instalation of windows 10 or 11 I have to put my email address in a box. fair enough no problem. Then , it mixes me up by insisting I put a childs DOB in . That’s a laugh since I am 80 years of age. But no matter what I do, I cannot go any further with it. I even tried a fictiscious DOB. Any clues anyone. Thanks in advance. All the best.

[Bastet]

Has the account been used previously to set up Windows?
Is the email account one by Microsoft (outlook/hotmail) or third party (google, Yahoo etc)?
Have you logged into your account via Microsoft’s website to see if the DoB is correct there?
If third party have you considered creating an outlook account then using this to set up Windows?

[Bruce]

When installing Windows, it shouldn’t ask to create a MS account if the system is not connected to the internet.

But I think MS may have recently closed that loophole in the latest release of Win11.
Either way, creating a bootable USB stick using Rufus definitely gets around it as I have just recently been upgrading some of our Win10 units to Win11.

Another thing to try is after Windows installs, when it starts prompting you to tweak Windows, there’s a question of whether the PC will be for personal use or on a domain - pick Domain and it shouldn’t ask for a MS account. (It then never asks for the domain name anyway)

[JIMMY_LOUGHRAN]

Thank you Guys for your advice. I shall heed this and see how it goes. If succesful, I shall get back to you and let you know how I got on.

All the best.

[JIMMY_LOUGHRAN]

Everything was going fine until I was asked to do this blooming test. You are supposed to move these items around to a certain spot, then click it. You have to do this about 8 times. I gave up after about 6 tries. I could not really make out the items as they were too small. My fault though. as I forgot to switch off my net connection. I will also remember the domain bit as well. Cheers once again. Guys.

[PeterOz]

Which are you after win 10 or win 11

[JIMMY_LOUGHRAN]

Win 11, PeterOz.

[JIMMY_LOUGHRAN]

I did a compatabilty check today and it said my i3 processor was not compatible. So in order to save time and trouble to one and all, I am now going to regard this as solved. I really did appreciate the fab help and advice I was given here on the PC Help Forum. Thank you once again. All the very best.

[jmarket]

Will mark this as Solved If you need further assistance with this issue, feel free to request it to be reopened