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Good morning, so sorry to disturb you all but when I was on my PC it randomly went to a blue screen and starting going on and off it final stopped at a screen where it was saying that the operation system wasnβt found. I have tried checking the BIOS to make sure the booth is correct and I donβt think itβs anything to do with the hardware bc itβs a already built PC and I havenβt touched since putting it where I have placed it. Could anyone help thank you very much. [ATTACH type=βfullβ]13808[/ATTACH][ATTACH type=βfullβ]13809[/ATTACH]
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Either your internal boot drive has failed, or the boot record cannot be read, or you have a bootable USB device connected that doesnβt contain an OS and is higher in the boot order than your internal drive. -
Iβm really sorry to ask but how would I come about testing each of these issues so I know which one is specifically the problem? Iβm new to this unfortunatelyComment
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Do you have any USB sticks/thumbdrives plugged into the computer.
Regarding your second picture, can you click on the boot order drop down tab on the left, take and upload a picture of what if anything is shown in the drop down optionsComment
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I have this usb like device that I plug in for my mouse to be wireless and these are the other options [ATTACH type=βfullβ]13812[/ATTACH]Comment
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Your USB is all good and will not be interfering.
Your computer is set to boot from a network for some reason.
We know nothing about your computer but it looks to be a Lenovo of some sort and they do things differently than home built PCs which would normally list a working boot drive as just that, Boot Device.
Best suggestion at the moment is to try changing the Boot Order to Sata Drive, press F10 to save, restart to see if the PC boots, if it doesnβt, go back into the BIOS and change the Boot Order to M.2 Drive, press F10 to save, restart to see if the PC boots ,if it doesnβt, go back into the BIOS and press F9 to restore the factory default settings, press F10 to save, restart to see if the PC boots, post back with an update when you are ready.Comment
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Unfortunately I have tried all the options that you listed but it still didnβt work unfortunately. It still brings back to the screen on the first picture at the beginning of this thread.Originally posted by phillpower2Comment
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This suggests that your boot drive has failed.
Can you post the model name or number of the PC so that we can do some research.
Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed, thanks.Comment
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The machine type and model is: 90SV004FUK and the system Brand ID: Legion T5 26IAB7. And I apologise, I will not do that againComment
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Yep a Lenovo Legion and no worries, plenty of folk do it.
Can you restart and access the BIOS, once there, go to the Main/Information Tab to check if the hard disk is detected. Take and upload a photo under the Main/Information Tab,Comment
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[ATTACH type=βfullβ]13813[/ATTACH]This is what Iβm seeing I donβt see a hard disk drive detection informationComment
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Not the correct area, what we need to be seeing is what is shown at the example here
Can you have a look around within the BIOS for us, the info has to be there somewhere.Comment
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Oh, apologies here it is [ATTACH type=βfullβ]13814[/ATTACH]Comment
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Not good news I`m afraid because as you can see there is no storage device detected at all
Any chance that the PC is still in warranty.Comment
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Iβm not sure Iβll have to double check, but may I ask what the not so good news is and what may be the way to just get through it?Comment
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