Black screen Crashes

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  • BoxMan
    PCHF Member
    • Jun 2024
    • 66

    #106
    Originally posted by Bruce
    For the chkdsk message, tell it to lock the drive and have the test run when the PC restarts.
    For the last two, the error was because it should have been all in the one command.
    Luckily these commands aren’t dangerous, otherwise we could be having a whole different conversation trying to rebuild your system!
    Please - - pay closer attention to the suggestions given and do the whole commands as written. (y)
    ???Alr I will next time just making sure so I add no spaces between commands right?

    Comment

    • Bruce
      PCHF Member
      • Oct 2017
      • 10697

      #107
      There are spaces within each command, between the words.
      Instead of typing them, I would suggest you copy each from from the post and then paste each one, separately, into the command prompt.
      Only the last one needs doing.

      Comment

      • Bruce
        PCHF Member
        • Oct 2017
        • 10697

        #108
        As to the infamous power supply detail, there will be a sticker on it somewhere.
        It’s obviously not on the side shown in your snapshot, so look at the other sides (plural).
        Yep - I can see space is tight. (y)

        Comment

        • BoxMan
          PCHF Member
          • Jun 2024
          • 66

          #109
          Originally posted by Bruce
          As to the infamous power supply detail, there will be a sticker on it somewhere.
          It’s obviously not on the side shown in your snapshot, so look at the other sides (plural).
          Yep - I can see space is tight. (y)
          I would have to take out the power supply completely

          Comment

          • BoxMan
            PCHF Member
            • Jun 2024
            • 66

            #110
            Originally posted by Bruce
            Only the last one needs doing.
            What do I do for the last one?

            Comment

            • BoxMan
              PCHF Member
              • Jun 2024
              • 66

              #111
              Originally posted by Bruce
              As to the infamous power supply detail, there will be a sticker on it somewhere.
              It’s obviously not on the side shown in your snapshot, so look at the other sides (plural).
              Yep - I can see space is tight. (y)
              I would have to completely have to take out the psu and for the black screen crash the only that fixes it temporarily (could be an hour or a few days) is reseating the gpu or unplugging the the PCie and plugging it back in

              Comment

              • Bruce
                PCHF Member
                • Oct 2017
                • 10697

                #112
                Originally posted by BoxMan
                What do I do for the last one?
                All is explained in post #103 - but now you only need to do the last bullet point as the others have already been done.
                Except for the first bullet point that required you to answer Yes to make it run the next time the PC was started.

                Comment

                • Bruce
                  PCHF Member
                  • Oct 2017
                  • 10697

                  #113
                  Originally posted by BoxMan
                  I would have to completely have to take out the psu and for the black screen crash the only that fixes it temporarily (could be an hour or a few days) is reseating the gpu or unplugging the the PCie and plugging it back in
                  From a helpers point of view, this is getting frustrating.
                  We are now well over 100 posts.
                  We still don’t know your PSU details, first asked for in post #12.
                  You are still doing commands first suggested in post #30.

                  The issues you describe with reseating your GPU could be PSU based.
                  As stated by others previously, a bad PSU could result in GPU issues, and cause a GPU (and other components) to go bad.

                  Also previously stated, getting your hands on another GPU for testing purposes (old spare?, friend?, family?, neighbour?) would quickly determine if we are on the right track.

                  Comment

                  • BoxMan
                    PCHF Member
                    • Jun 2024
                    • 66

                    #114
                    Originally posted by Bruce
                    From a helpers point of view, this is getting frustrating.
                    We are now well over 100 posts.
                    We still don’t know your PSU details, first asked for in post #12.
                    You are still doing commands first suggested in post #30.

                    The issues you describe with reseating your GPU could be PSU based.
                    As stated by others previously, a bad PSU could result in GPU issues, and cause a GPU (and other components) to go bad.

                    Also previously stated, getting your hands on another GPU for testing purposes (old spare?, friend?, family?, neighbour?) would quickly determine if we are on the right track.
                    I am sorry for making this extra difficult I am very new to PCs and got a prebuilt I will ask a friend if I can borrow his gpu and for the gpu do you think replacing/upgrading it would be the best idea? To get the the sticker I thing I have to get the psu out completely do you have a link for a tutorial so I don’t mess this up even further? Thank you so much for all of the help so far and for being patient with me!

                    Comment

                    • BoxMan
                      PCHF Member
                      • Jun 2024
                      • 66

                      #115
                      Also for testing the pc with another gpu can it be an older one my friend has a spare one but it’s kinda old

                      Comment

                      • Bruce
                        PCHF Member
                        • Oct 2017
                        • 10697

                        #116
                        As long as the other GPU is compatible with your motherboard, you should be fine.
                        If the GPU requires extra power, be sure to plug in the cables from the power supply unit.

                        To remove the PSU, see here; Google Search
                        It’s pretty in depth, covering most possibilities. But there will be stuff he covers that doesn’t apply to you, just ignore.

                        In your case, we just want to get to see the sticker, so you may not even need to totally remove the PSU, just undo the back screws and see if you can wiggle it out to the side enough to see the sticker.

                        But with all things in life, you need to know when to stop and get help.
                        It’s no good forging ahead blindly and making things worse.
                        If don’t feel confident, get someone to help.

                        Comment

                        • BoxMan
                          PCHF Member
                          • Jun 2024
                          • 66

                          #117
                          Originally posted by Bruce
                          As long as the other GPU is compatible with your motherboard, you should be fine.
                          If the GPU requires extra power, be sure to plug in the cables from the power supply unit.

                          To remove the PSU, see here; Google Search
                          It’s pretty in depth, covering most possibilities. But there will be stuff he covers that doesn’t apply to you, just ignore.

                          In your case, we just want to get to see the sticker, so you may not even need to totally remove the PSU, just undo the back screws and see if you can wiggle it out to the side enough to see the sticker.

                          But with all things in life, you need to know when to stop and get help.
                          It’s no good forging ahead blindly and making things worse.
                          If don’t feel confident, get someone to help.
                          Alright I will try to see if I can wiggle it out to see the sticker else I will unplug it completely

                          Comment

                          • Bruce
                            PCHF Member
                            • Oct 2017
                            • 10697

                            #118
                            @BoxMan - any luck?

                            Comment

                            • BoxMan
                              PCHF Member
                              • Jun 2024
                              • 66

                              #119
                              Originally posted by Bruce
                              @BoxMan - any luck?
                              Removed it no sticker anywhere

                              Comment

                              • veeg
                                PCHF Director
                                • Jul 2016
                                • 8977

                                #120
                                Any updates ?

                                Comment

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