Black screen Crashes

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  • BoxMan
    PCHF Member
    • Jun 2024
    • 66

    #16
    Originally posted by PeterOz
    Yes
    I can’t find anything I would have to take off that metal part that might be hiding the sticker I marked it out

    Comment

    • BoxMan
      PCHF Member
      • Jun 2024
      • 66

      #17
      Originally posted by PeterOz
      With what ?
      GeForce overlay and task manager

      Comment

      • PeterOz
        PCHF Technical Response Team
        • Mar 2021
        • 4191

        #18
        Anything on the receipt?
        An under powered PSU can damage the GPU

        Comment

        • BoxMan
          PCHF Member
          • Jun 2024
          • 66

          #19
          Originally posted by PeterOz
          Anything on the receipt?
          An under powered PSU can damage the GPU
          What do you mean?

          Comment

          • PeterOz
            PCHF Technical Response Team
            • Mar 2021
            • 4191

            #20
            A receipt is something you normally get when you purchase a computer(or most things)
            That list the parts involved.

            Comment

            • BoxMan
              PCHF Member
              • Jun 2024
              • 66

              #21
              Originally posted by PeterOz
              A receipt is something you normally get when you purchase a computer(or most things)
              That list the parts involved.
              600 watts 80 plus gold I think I have to look for the brand tho

              Comment

              • PeterOz
                PCHF Technical Response Team
                • Mar 2021
                • 4191

                #22
                Originally posted by BoxMan
                I think I have to look for the brand tho
                Yes

                Comment

                • BoxMan
                  PCHF Member
                  • Jun 2024
                  • 66

                  #23
                  Originally posted by PeterOz
                  Yes
                  Brand is EVGA 600W 80 gold plus is that good for my specs?

                  Comment

                  • PeterOz
                    PCHF Technical Response Team
                    • Mar 2021
                    • 4191

                    #24
                    Make a backup.
                    Then try this to start with.
                    [MEDIA=reddit]WindowsHelp/comments/18bb6e0[/MEDIA]

                    Comment

                    • PeterOz
                      PCHF Technical Response Team
                      • Mar 2021
                      • 4191

                      #25
                      go here and download the win 11 driver
                      https://www.gigabyte.com/Graphics-Ca...port-dl-driver
                      Go here and download DDU.
                      Download Display Driver Uninstaller (DDU) Official - Remove AMD/NVIDIA/INTEL Graphics Drivers Cleanly - DDU is a driver removal utility that helps you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system, leaving no leftovers behind, including registry keys, folders, files, and driver store.

                      and read this at least on the page.
                      Recommended usage x 2 headings on the same page.

                      Edited by PeterOz

                      Comment

                      • BoxMan
                        PCHF Member
                        • Jun 2024
                        • 66

                        #26
                        Originally posted by PeterOz
                        Make a backup.
                        Then try this to start with.
                        [MEDIA=reddit]WindowsHelp/comments/18bb6e0[/MEDIA]
                        How does this has to do with the crashes Just asking.
                        Also, I’m sorry… how do I make a backup?

                        Comment

                        • BoxMan
                          PCHF Member
                          • Jun 2024
                          • 66

                          #27
                          Originally posted by PeterOz
                          go here and download the win 11 driver
                          https://www.gigabyte.com/Graphics-Ca...port-dl-driver
                          Go here and download DDU.
                          and read this at least on the page.
                          Recommended usage x 2 headings on the same page.
                          I have my drivers updated tho

                          Comment

                          • PeterOz
                            PCHF Technical Response Team
                            • Mar 2021
                            • 4191

                            #28
                            From @Bastet
                            Right click on start & choose powershell/terminal with admin & type/copy & paste these cmds one at a time then click Enter:
                            Code:
                            SFC /SCANNOW
                            DISM /Online /Cleanup-Image /StartComponentCleanup
                            DISM /Online /Cleanup-Image /RestoreHealth
                            SFC /SCANNOW
                            Yes the Sfc cmd is run twice.

                            Comment

                            • BoxMan
                              PCHF Member
                              • Jun 2024
                              • 66

                              #29
                              Originally posted by PeterOz
                              From @Bastet
                              Bastet?

                              Comment

                              • PeterOz
                                PCHF Technical Response Team
                                • Mar 2021
                                • 4191

                                #30
                                Originally posted by BoxMan
                                How does this has to do with the crashes Just asking.
                                From your MTB Log.
                                Error: (06/10/2024 03:09:38 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
                                Description: The GameInput Service service terminated with the following error:
                                %%2147680517 = The compound file %1 was produced with a newer version of storage.

                                Edited by PeterOz

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