Help Many Problems

[AzuraXT]

Hello i have been having many problems with my PC recently with games crashing and my PC restarting aswell as alot of software issues and hardware issues could someone help me out Plz

GPU: AMD Radeon RX 7800 XT 16GB

CPU: Intel I9-14900K

RAM: Corsair Vengeance 48GB (2x 24)

MOTHERBOARD: Z790 Aorus Master DDR5

[veeg]

Hello

Give us your complete psu spec’s .

[AzuraXT]

PSU: CORSAIR 750W RMe SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET

[AzuraXT]

Just to add i accidentally downgraded my bios is there any way i can revert it i dont have the original bios file from PCSpecialist

[veeg]

Let me tag a member for more help.

@Bruce

[Bruce]

Let’s show the complete PC specs using Speccy by Piriform.
In Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
Paste that link into your post.
Is Speccy safe?

Let’s list your installed programs using MiniToolBox by FarBar.
In MTB, tick List Installed Programs, click Go then close the program.
A file MTB.txt is created in the same folder, attach that in your post.

As to the BIOS, go to the Gigabyte website here; https://www.gigabyte.com/Motherboard...upport-dl-bios
Latest version is F12.

[AzuraXT]

http://speccy.piriform.com/results/D1Kw32Tvdwu7BpXtFx0vQq6

[AzuraXT]

I am unable to update to F12 I keep getting a error

[Bruce]

Try going from F9 to F10 first.

Also, how how are upgrading BIOS?
It’s been a while since I did a Gigabyte mobo upgrade, but I seem to recall you could either use the BIOS menu itself to check online, or download the firmware and tell BIOS where to get the upgrade from, or use the Gigabyte supplied software to install it.

[AzuraXT]

Try going from F9 to F10 first.

Also, how how are upgrading BIOS?
It’s been a while since I did a Gigabyte mobo upgrade, but I seem to recall you could either use the BIOS menu itself to check online, or download the firmware and tell BIOS where to get the upgrade from, or use the Gigabyte supplied software to install it.

I am updated to f12 now, I just download the bios file from gigabyte website, place on root directory of usb then plug USB into my q-flash specific usb port and used my qflash plus button when the computer is powered off

[AzuraXT]

I have reset the PC completely and I’m gonna try and re download some games and see if I can run some now my bios is back up to date, just give me 1 day and I’ll get back to you if it works or if the still crash

[Bruce]

Sound like a plan. (y)
Just do one thing at a time, run it like that for a while and if nothing bad happens, add something else.

Have you loaded the chipset drivers, installed the RX7800 driver, and updated Windows - in that order?

[AzuraXT]

Yeah i have installed all of those in that order and im still unable to play a single game some crash and put me back to desktop and others crash my whole PC and restart

[Bruce]

And it’s only games that are causing the issues?
No problems when checking emails, using Word, or a browser, or watching movies, etc?

It would have been good to run the rig with nothing else installed, just Windows, for a few days to make sure it is the games causing the issue.

[AzuraXT]

i have a couple games working now, after installing everything i gave my games a fresh install and got a couple of them working, PC Specialist has been helping me as well through a few steps and looking at my Event Logs. Im still getting some errors but the games ive tested so far are fine, its more when i was playing gears 5 from the xbox app or microsoft store were the main crashes so im going to fresh install gears and give it some games to see if the crashes are less frequent or if theer are some more issues still at play