popup insurance claim assistant

[PeterOz]

How about the file from autoruns so we can look at it for you

[Malnutrition]

Any way you could post the autoruns log please.

Once you have started Autoruns, then click on file at the top left. Then save.

[ATTACH type=“full”]9632[/ATTACH]

[Grahamw]

having trouble attaching the file, cannot seem to copy it or drag and drop it, suggestions?

[Malnutrition]

https://catbox.moe/

Upload it to the site above and send us the link.

[Malnutrition]

@Grahamw

Another way we can tackle this if you have issues uploading to catbox…
Download KillEmAll to your desktop and unzip it there.
Reboot the machine and allow the pop-up to initialize.
Right click KillEmAll run as admin.
Click enter button.
Then click L
Then hit enter key on your keyboard.
A log file will appear.
Copy and paste that into your reply here.

[Malnutrition]

@Grahamw Do you still require assistance with this issue?

[Grahamw]

well I have not solved it yet, I have sent a dis on Trustpilot and await a reaction, not holding my breath, I don’t seem to be able to send you the file although I have saved it to my desktop, when I try to send it via ‘attached files’ it says its the wrong extension, thanks for your continuing support

[Malnutrition]

Take the file and send it to this link.

https://catbox.moe/

[Grahamw]

catbox will not load onto my computer it times out when I try to install it

[Grahamw]

[ATTACH type=“full”]9667[/ATTACH]

[Grahamw]

[ATTACH type=“full”]9668[/ATTACH]

[PeterOz]

Save as
use the dop downbox under save as and save as txt file
and attach

[Grahamw]

DESKTOP-51OMJ8K.arn (file://DESKTOP-51OMJ8K/Users/User/Desktop/DESKTOP-51OMJ8K.arn) I don’t know if this will work but its the best I have been able to do

[Grahamw]

try this

[PeterOz]

With auto runs disable AnyTransToolHelper"
Test