Update happen and computer won’t boot to windows no more.

[ryan_pham]

I just happened to have my pc for a week. One day as I was playing games with some of my relatives my main monitor just turned off, my screen then with my game went to my other monitors but with very slow frames. I went to restart my pc but it had an update and I was forced to update. As I update my pc I got the “Your pc ran into a problem” and got the stop code: Critical Process Died. I search up a way to fix the problem but none of them works, none of the advanced options works either they put my back into the blue screen with the 2 options of “Shut Down” and “Advanced Options” I also had try to unplug my SSD and plug it back in to see if it would work but nothing. For some context before what happened to see the full story I did connect my old ssd and hard drive to my pc to transfer some of my data to my new pc. Please help me I had some trouble with pc for few weeks already and tried to solve it but I got nothing and this is my last resort.[ATTACH type=“full”]9498[/ATTACH][ATTACH type=“full”]9497[/ATTACH]

[Malnutrition]

Format a USB storage device with Ventoy.

https://www.ventoy.net/en/index.html

Place hirens boot cd onto the drive.

https://www.hirensbootcd.org/

Set your machine to boot from USB.

https://lifehacker.com/how-to-boot-from-a-usb-drive-or-cd-on-any-computer-5991848

Then follow this tutorial.

https://us.informatiweb.net/tutorials/it/live-cd/hiren-boot-cd-manually-restore-windows-registry.html

[ryan_pham]

Sorry for the late reply I attempted to pit Ventoy and Hiren, but it seems like I can only have one in there considering when I attempt to put the other one on it will erase all the data inside the usb stick

[ryan_pham]

I was able to get Hiren into the usb, I used it and tried to follow the tutorial but ran into some problems such as not having the same files like the _restore after going to Windows System Information and other files that I don’t have.

[PeterOz]

If the computer is 1 week old why not return to store for warranty

[ryan_pham]

System Volume Information*

[PeterOz]

System Volume Information*

What has that got to do with return for warranty

[ryan_pham]

If the computer is 1 week old why not return to store for warranty

For the reason of many things going on and my dad anger issues problem and things adding onto him, for how inconvenient timing things been going on this is adding another plate to the dishes for him that I wish for him not to hear about

[ryan_pham]

What has that got to do with return for warranty

Sorry that was correcting the “Windows System Information” not the warranty I did not know you replied until after I posted this

[PeterOz]

Do you have any information you need off the computer
Docs pics etc

[ryan_pham]

I don’t really know of the docs and pictures or anything, what do you mean by that?

[PeterOz]

Do you have any documents or pictures or videos etc
saved on your computer that you would want to try and save before we go futher

[ryan_pham]

Ah that, no not in particular, I have files I want to save but they aren’t important matter than just saving the pc itself

[PeterOz]

we can try and save the files first if you want.
or
We can try a repair using a different method that you tried
or we can do a fresh install of windows.
Which would you like to try
Do you have an 8gb or larger usb stick we can wipe clean

[ryan_pham]

I do have a usb stick larger than 8gb and I will go with fresh install of windows, also thank you for helping me