Dell Optiplex 745 BIOS update error message Program Payload Error

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  • bryanvader
    PCHF Member
    • May 2022
    • 23

    #1

    Dell Optiplex 745 BIOS update error message Program Payload Error

    I have a Dell Optiplex 745 with Windows XP Pro Service Pack 3 with four gigs of RAM. I am trying to update it to the latest BIOS update 2.6.6 on Dells website.
    I keep getting this error message Program Payload Error. I was able to update the BIOS before this one fine. I think it is 2.6.4 The Service Tag is 5K5SMC1. Thanks for any help you can give me.
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    This is what i found on the Dell site.. https://www.dell.com/community/Optip...r/td-p/8228253

    Comment

    • bryanvader
      PCHF Member
      • May 2022
      • 23

      #3
      Thanks for the help. I guess I cannot update to the latest BIOS then.

      Comment

      • Bruce
        PCHF Moderator
        • Oct 2017
        • 10702

        #4
        looks like Dell aren’t making the current BIOS compatible with your 15 year old (?) Optiplex.

        Comment

        • bryanvader
          PCHF Member
          • May 2022
          • 23

          #5
          Okay but why is that BIOS update on the Dell Optiplex 745 download page. I have seen videos of people downloading and updating that computer. I want to update the cpu in that computer.

          Comment

          • Bruce
            PCHF Moderator
            • Oct 2017
            • 10702

            #6
            no idea, might be a question best answered on the Dell support page?
            maybe file corruption, have you tried redownloading it?

            Comment

            • bryanvader
              PCHF Member
              • May 2022
              • 23

              #7
              Okay thanks for the help. I did found this on Dell support page.

              Comment

              • bryanvader
                PCHF Member
                • May 2022
                • 23

                #8
                I contacted Dell support. They said the board is probably not compatible with that BIOS. I should update the cpu to Q6600 and to use the BSEL mod to bump to 3.0.

                Comment

                • Bruce
                  PCHF Moderator
                  • Oct 2017
                  • 10702

                  #9
                  sounds like a plan.
                  do yo already have the Q6600 processor ready to install?

                  Comment

                  • bryanvader
                    PCHF Member
                    • May 2022
                    • 23

                    #10
                    Okay and no I do not have the Q6600 processor yet.

                    Comment

                    • Bruce
                      PCHF Moderator
                      • Oct 2017
                      • 10702

                      #11
                      shall we close this for now until you get the processor?

                      Comment

                      • bryanvader
                        PCHF Member
                        • May 2022
                        • 23

                        #12
                        Yes, you can go ahead close this. Thanks for the help.

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