Really unusual audio problem for hardcore troubleshooters only.

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  • notimeforthat
    PCHF Member
    • Nov 2017
    • 7

    #1

    Really unusual audio problem for hardcore troubleshooters only.

    Hello.

    Gigabyte ga-b85-hd3.
    built in - Realtek high definition Audio.
    Windows 7.
    Headset with microphone.

    So I woke up this morning and I found out that my microphone isn’t working. I started troubleshooting the issue.
    -Played around with all the options from playback devices, recording devices - looks fine.
    -Windows seems to properly discover that the microphone has been connected and i’m getting “you can now record audio from this device”.
    -Tried headset on another pc - works just fine.
    -Tried connecting a headphones jack from the headset to microphone jack port - surprisingly, it works. I can speak through headphones but not through microphone.
    -Tried connecting a headphones jack from the headset to microphone jack port and speakers to audio jack port - all works fine, i can speak to my headphones and hear sound on speakers.
    -Tried reinstalling all the drivers by downloading the latest ones from gigabyte, also tried running on windows default drivers - no results.
    -Tried connecting through front-panel jacks - same result.
    -Tried clearing microphone jack with a knife - no results.

    For clarification:
    Whenever i connect microphone jack from headphones to microphone jack port - I’m getting 0 microphone reaction meaning in recording devices those little rectangles measuring the strength of sound do NOT move at all. Whenever i connect headphones jack from headphones to microphone jack port - It’s all working fine.

    It seems that the only thing that is not working is the microphone - only on this PC though.

    Any ideas, please?
  • TwitchisMental
    PCHF Member
    • Nov 2016
    • 176

    #2
    Hello Notimeforthat and welcome to PCHelpForum. We can assist you with the issue you are reporting.

    First let us get some more information -

    Please download MINITOOLBOX and run it.

    Checkmark following boxes:

    Flush DNS
    Reset FF proxy Settings
    Reset Ie Proxy Settings
    Report IE Proxy Settings
    Report FF Proxy Settings
    List content of Hosts
    List IP configuration
    List Winsock Entries
    List last 10 Event Viewer log
    List Installed Programs
    List Users, Partitions and Memory size
    List Devices (problems only)

    Please attach the results in your next reply. This will help us help you .

    Comment

    • notimeforthat
      PCHF Member
      • Nov 2017
      • 7

      #3
      Originally posted by Twitch6000
      Hello Notimeforthat and welcome to PCHelpForum. We can assist you with the issue you are reporting.

      First let us get some more information -

      Please download MINITOOLBOX and run it.

      Checkmark following boxes:

      Flush DNS
      Reset FF proxy Settings
      Reset Ie Proxy Settings
      Report IE Proxy Settings
      Report FF Proxy Settings
      List content of Hosts
      List IP configuration
      List Winsock Entries
      List last 10 Event Viewer log
      List Installed Programs
      List Users, Partitions and Memory size
      List Devices (problems only)

      Please attach the results in your next reply. This will help us help you .
      Originally posted by Twitch6000
      Hello Notimeforthat and welcome to PCHelpForum. We can assist you with the issue you are reporting.

      First let us get some more information -

      Please download MINITOOLBOX and run it.

      Checkmark following boxes:

      Flush DNS
      Reset FF proxy Settings
      Reset Ie Proxy Settings
      Report IE Proxy Settings
      Report FF Proxy Settings
      List content of Hosts
      List IP configuration
      List Winsock Entries
      List last 10 Event Viewer log
      List Installed Programs
      List Users, Partitions and Memory size
      List Devices (problems only)

      Please attach the results in your next reply. This will help us help you .
      For safety purposes I’ve hidden some entries there with *** for example some IP addresses and my PC name but I don’t think these are relevant here.

      MiniToolBox by Farbar Version: 17-06-2016
      Ran by *** (administrator) on 30-11-2017 at 11:10:30
      Running from “C:\Users***\Desktop”
      Microsoft Windows 7 Ultimate Service Pack 1 (X64)
      Model: B85-HD3 Manufacturer: Gigabyte Technology Co., Ltd.
      Boot Mode: Normal


      ========================= Flush DNS: ===================================

      Windows IP Configuration

      Successfully flushed the DNS Resolver Cache.

      ========================= IE Proxy Settings: ==============================

      Proxy is not enabled.
      No Proxy Server is set.

      “Reset IE Proxy Settings”: IE Proxy Settings were reset.

      ========================= FF Proxy Settings: ==============================

      “Reset FF Proxy Settings”: Firefox Proxy settings were reset.

      ========================= Hosts content: =================================
      ========================= IP Configuration: ================================

      Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
      TAP-Windows Adapter V9 = Local Area Connection 2 (Hardware not present)
      [HEADING=1]----------------------------------[/HEADING]
      [HEADING=1]IPv4 Configuration[/HEADING]
      [HEADING=1]----------------------------------[/HEADING]
      pushd interface ipv4

      reset
      set global icmpredirects=enabled
      add address name=“Local Area Connection 2” address=169.254.123.128 mask=255.255.0.0

      popd
      [HEADING=1]End of IPv4 configuration[/HEADING]
      Windows IP Configuration

      Host Name . . . . . . . . . . . . : ***-PC
      Primary Dns Suffix . . . . . . . :
      Node Type . . . . . . . . . . . . : Mixed
      IP Routing Enabled. . . . . . . . : No
      WINS Proxy Enabled. . . . . . . . : No
      DNS Suffix Search List. . . . . . : chello.pl

      Ethernet adapter Local Area Connection:

      Connection-specific DNS Suffix . : chello.pl
      Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
      Physical Address. . . . . . . . . : 74----56-1D
      DHCP Enabled. . . . . . . . . . . : Yes
      Autoconfiguration Enabled . . . . : Yes
      Link-local IPv6 Address . . . . . : fe80::*:387b:ee01:a0a5%11(Preferred)
      IPv4 Address. . . . . . . . . . . : 192.168.0.3(Preferred)
      Subnet Mask . . . . . . . . . . . : 255.255.255.248
      Lease Obtained. . . . . . . . . . : Thursday, November 30, 2017 10:52:16 AM
      Lease Expires . . . . . . . . . . : Friday, December 01, 2017 10:52:15 AM
      Default Gateway . . . . . . . . . : 192.168.0.1
      DHCP Server . . . . . . . . . . . : 192.168.0.1
      DHCPv6 IAID . . . . . . . . . . . : 276
      957
      DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-32-F7-12-74-D4-35-6F-56-1D
      DNS Servers . . . . . . . . . . . : 62.179.1.

      62.179.1.**
      NetBIOS over Tcpip. . . . . . . . : Enabled

      Tunnel adapter isatap.chello.pl:

      Media State . . . . . . . . . . . : Media disconnected
      Connection-specific DNS Suffix . : chello.pl
      Description . . . . . . . . . . . : Microsoft ISATAP Adapter
      Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
      DHCP Enabled. . . . . . . . . . . : No
      Autoconfiguration Enabled . . . . : Yes
      Server: pl-waw4a-***.chello.pl
      Address: 62.179.1.


      Name: google.com
      Addresses: 2a00:1450:401b:802::200e
      216.58.209.78

      Pinging google.com [172.217.20.174] with 32 bytes of data:
      Reply from 172.217.20.174: bytes=32 time=8ms TTL=55
      Reply from 172.217.20.174: bytes=32 time=7ms TTL=55

      Ping statistics for 172.217.20.174:
      Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
      Approximate round trip times in milli-seconds:
      Minimum = 7ms, Maximum = 8ms, Average = 7ms
      Server: pl-waw4a-****.chello.pl
      Address: 62.179.1.**

      Name: yahoo.com
      Addresses: 2001:4998:c:e33::53
      2001:4998:58:2201::73
      2001:4998:44:204::100d
      206.190.39.42
      98.138.252.38
      98.139.180.180

      Pinging yahoo.com [206.190.39.42] with 32 bytes of data:
      Reply from 206.190.39.42: bytes=32 time=203ms TTL=50
      Reply from 206.190.39.42: bytes=32 time=203ms TTL=50

      Ping statistics for 206.190.39.42:
      Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
      Approximate round trip times in milli-seconds:
      Minimum = 203ms, Maximum = 203ms, Average = 203ms

      Pinging 127.0.0.1 with 32 bytes of data:
      Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
      Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
      [HEADING=1]Ping statistics for 127.0.0.1:
      Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
      Approximate round trip times in milli-seconds:
      Minimum = 0ms, Maximum = 0ms, Average = 0ms[/HEADING]
      [HEADING=1]Interface List
      11…74 d4 ** ** 56 1d …Realtek PCIe GBE Family Controller
      1…Software Loopback Interface 1
      13…00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter[/HEADING]
      [HEADING=1]IPv4 Route Table[/HEADING]
      [HEADING=1]Active Routes:
      Network Destination Netmask Gateway Interface Metric
      0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.3 10
      127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
      127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
      127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
      192.168.0.0 255.255.255.248 On-link 192.168.0.3 266
      192.168.0.3 255.255.255.255 On-link 192.168.0.3 266
      192.168.0.7 255.255.255.255 On-link 192.168.0.3 266
      224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
      224.0.0.0 240.0.0.0 On-link 192.168.0.3 266
      255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
      255.255.255.255 255.255.255.255 On-link 192.168.0.3 266[/HEADING]
      Persistent Routes:
      None
      [HEADING=1]IPv6 Route Table[/HEADING]
      [HEADING=1]Active Routes:
      If Metric Network Destination Gateway
      1 306 ::1/128 On-link
      11 266 fe80::/64 On-link
      11 266 fe80::88a7:387b:ee01:a0a5/128
      On-link
      1 306 ff00::/8 On-link
      11 266 ff00::/8 On-link[/HEADING]
      Persistent Routes:
      None
      ========================= Winsock entries =====================================

      Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
      Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
      Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
      Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
      Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
      Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
      Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
      Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
      Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
      Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
      Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
      Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
      Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
      Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
      Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
      Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
      x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
      x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
      x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
      x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
      x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
      x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
      x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
      x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
      x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
      x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
      x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
      x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
      x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
      x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
      x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
      x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

      ========================= Event log errors: ===============================
      [HEADING=1]Application errors:[/HEADING]
      Error: (11/30/2017 10:52:21 AM) (Source: WinMgmt) (User: )
      Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 990x80041003

      Error: (11/29/2017 07:42:08 PM) (Source: WinMgmt) (User: )
      Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 990x80041003

      Error: (11/29/2017 10:55:16 AM) (Source: WinMgmt) (User: )
      Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 990x80041003

      Error: (11/28/2017 01:28:00 PM) (Source: SideBySide) (User: )
      Description: Activation context generation failed for “assemblyIdentity1”.Error in manifest or policy file “assemblyIdentity2” on line assemblyIdentity3.
      The value “*” of attribute “language” in element “assemblyIdentity” is invalid.

      Error: (11/28/2017 11:29:48 AM) (Source: WinMgmt) (User: )
      Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 990x80041003

      Error: (11/28/2017 11:27:40 AM) (Source: WinMgmt) (User: )
      Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 990x80041003

      Error: (11/28/2017 10:34:31 AM) (Source: WinMgmt) (User: )
      Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 990x80041003

      Error: (11/28/2017 09:22:38 AM) (Source: WinMgmt) (User: )
      Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 990x80041003

      Error: (11/28/2017 09:21:13 AM) (Source: WinMgmt) (User: )
      Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 990x80041003

      Error: (11/28/2017 09:09:47 AM) (Source: WinMgmt) (User: )
      Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 990x80041003
      [HEADING=1]System errors:[/HEADING]
      Error: (11/30/2017 10:52:35 AM) (Source: Service Control Manager) (User: )
      Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
      %%-2140993535

      Error: (11/30/2017 10:52:35 AM) (Source: Service Control Manager) (User: )
      Description: The Peer Name Resolution Protocol service terminated with the following error:
      %%-2140993535

      Error: (11/30/2017 10:52:35 AM) (Source: Service Control Manager) (User: )
      Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
      %%-2140993535

      Error: (11/30/2017 10:52:35 AM) (Source: Service Control Manager) (User: )
      Description: The Peer Name Resolution Protocol service terminated with the following error:
      %%-2140993535

      Error: (11/30/2017 10:52:35 AM) (Source: PNRPSvc) (User: )
      Description: 0x80630801

      Error: (11/30/2017 10:52:35 AM) (Source: PNRPSvc) (User: )
      Description: 0x80630801

      Error: (11/30/2017 10:52:24 AM) (Source: Service Control Manager) (User: )
      Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
      %%-2140993535

      Error: (11/30/2017 10:52:24 AM) (Source: Service Control Manager) (User: )
      Description: The Peer Name Resolution Protocol service terminated with the following error:
      %%-2140993535

      Error: (11/30/2017 10:52:24 AM) (Source: PNRPSvc) (User: )
      Description: 0x80630801

      Error: (11/30/2017 10:52:21 AM) (Source: Service Control Manager) (User: )
      Description: The Spybot-S&D 2 Security Center Service service failed to start due to the following error:
      %%577 = Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
      [HEADING=1]Microsoft Office Sessions:[/HEADING]
      Error: (11/30/2017 10:52:21 AM) (Source: WinMgmt)(User: )
      Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 990x80041003

      Error: (11/29/2017 07:42:08 PM) (Source: WinMgmt)(User: )
      Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 990x80041003

      Error: (11/29/2017 10:55:16 AM) (Source: WinMgmt)(User: )
      Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 990x80041003

      Error: (11/28/2017 01:28:00 PM) (Source: SideBySide)(User: )
      Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8

      Error: (11/28/2017 11:29:48 AM) (Source: WinMgmt)(User: )
      Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 990x80041003

      Error: (11/28/2017 11:27:40 AM) (Source: WinMgmt)(User: )
      Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 990x80041003

      Error: (11/28/2017 10:34:31 AM) (Source: WinMgmt)(User: )
      Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 990x80041003

      Error: (11/28/2017 09:22:38 AM) (Source: WinMgmt)(User: )
      Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 990x80041003

      Error: (11/28/2017 09:21:13 AM) (Source: WinMgmt)(User: )
      Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 990x80041003

      Error: (11/28/2017 09:09:47 AM) (Source: WinMgmt)(User: )
      Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 990x80041003
      [HEADING=1]CodeIntegrity Errors:[/HEADING]
      Date: 2017-11-30 10:52:21.210
      Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe because the set of per-page image hashes could not be found on the system.

      Date: 2017-11-30 10:52:17.018
      Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\L MIRfsDriver.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

      Date: 2017-11-30 10:52:16.988
      Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\L MIRfsDriver.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

      Date: 2017-11-30 10:52:16.958
      Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\L MIInfo.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

      Date: 2017-11-30 10:52:16.938
      Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\L MIInfo.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

      Date: 2017-11-30 10:52:16.908
      Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\l irsgt.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

      Date: 2017-11-30 10:52:16.878
      Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\l irsgt.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

      Date: 2017-11-30 10:52:16.258
      Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\a tksgt.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

      Date: 2017-11-30 10:52:16.228
      Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\a tksgt.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

      Date: 2017-11-29 19:42:08.299
      Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe because the set of per-page image hashes could not be found on the system.

      =========================== Installed Programs ============================

      .NET Core SDK 1.0.4 (x64) (HKLM...{11ACCE3C-C179-472C-A8CA-0F467702B2DA}) (Version: 4.1.5012 - Microsoft Corporation) Hidden
      .NET Core SDK 1.0.4 (x64) (HKLM-x32...{c56e80af-58a4-490b-a1cd-5718290133b9}) (Version: 1.0.4 - Microsoft Corporation)
      1602 A.D. (HKLM-x32...\1602 A.D.) (Version: - )
      7-Zip 9.20 (x64 edition) (HKLM...{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
      Active Directory Authentication Library for SQL Server (HKLM...{32C0D7B2-1046-43AC-98AD-B748E1910916}) (Version: 13.0.1601.5 - Microsoft Corporation) Hidden
      Adobe Acrobat Reader DC - Polish (HKLM-x32...{AC76BA86-7AD7-1045-7B44-AC0F074E4100}) (Version: 18.009.20044 - Adobe Systems Incorporated)
      Adobe Flash Player 27 NPAPI (HKLM-x32...\Adobe Flash Player NPAPI) (Version: 27.0.0.187 - Adobe Systems Incorporated)
      Adobe Shockwave Player 12.1 (HKLM-x32...\Adobe Shockwave Player) (Version: 12.1.3.153 - Adobe Systems, Inc.)
      AIDA64 Extreme v4.50 (HKLM-x32...\AIDA64 Extreme_is1) (Version: 4.50 - FinalWire Ltd.)
      Apple Application Support (HKLM-x32...{D9DAD0FF-495A-472B-9F10-BAE430A26682}) (Version: 3.0.3 - Apple Inc.)
      Apple Mobile Device Support (HKLM...{787136D2-F0F8-4625-AA3F-72D7795AC842}) (Version: 7.1.1.3 - Apple Inc.)
      Apple Software Update (HKLM-x32...{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
      Audacity 2.1.2 (HKLM-x32...\Audacity®_is1) (Version: 2.1.2 - Audacity Team)
      Audio Speed Changer Pro 1.5 (HKLM-x32...\Audio Speed Changer Pro) (Version: 1.5 - SuperUtils.com Software)
      AVG (HKLM...{E61E6143-4937-43FC-8C12-06B8A987484D}) (Version: 1.211.3 - AVG Technologies) Hidden
      AVG AntiVirus FREE (HKLM-x32...\AVG Antivirus) (Version: 17.8.3036 - AVG Technologies)
      AVG SafeGuard toolbar (HKLM-x32...\AVG SafeGuard toolbar) (Version: 19.7.0.632 - AVG Technologies)
      Battle.net (HKLM-x32...\Battle.net) (Version: - Blizzard Entertainment)
      ClickOnce Bootstrapper Package for Microsoft .NET Framework (HKLM-x32...{E598B692-764A-413C-8530-59163D6B4AE3}) (Version: 4.6.01590 - Microsoft Corporation) Hidden
      CPUID HWMonitor 1.29 (HKLM...\CPUID HWMonitor_is1) (Version: - )
      CyberGhost 6 (HKLM...\CyberGhost 6_is1) (Version: - CyberGhost S.R.L.)
      DAEMON Tools Lite (HKLM-x32...\DAEMON Tools Lite) (Version: 4.49.1.0356 - Disc Soft Ltd)
      DiagnosticsHub_CollectionService (HKLM...{90A561D7-0C29-464D-94E1-2A7E1C553230}) (Version: 15.0.26208 - Microsoft Corporation) Hidden
      DiskInternals Linux Reader (HKLM-x32...\DiskInternals Linux Reader) (Version: 2.3.0.3 - DiskInternals Research)
      Entity Framework 6.1.3 Tools for Visual Studio 15 (HKLM-x32...{F8C0447E-D45C-4E52-94E8-C6340AAC9DB8}) (Version: 6.1.60104.0 - Microsoft Corporation) Hidden
      FMW 1 (HKLM...{36133E9F-B129-4206-9FB4-13F707787542}) (Version: 1.226.3 - AVG Technologies) Hidden
      foobar2000 v1.3.2 (HKLM-x32...\foobar2000) (Version: 1.3.2 - Peter Pawlowski)
      Gameforge Live 2.0.12 (HKLM-x32...{9C98989A-3A15-42DA-A3B9-D20331437D67}}_is1) (Version: 2.0.12 - Gameforge)
      Geeks3D FurMark 1.18.2.0 (HKLM-x32...{2397CAD4-2263-4CD0-96BE-E43A980B9C9A}_is1) (Version: - Geeks3D)
      GG (HKCU...\GG) (Version: 12 - GG Network S.A.)
      Google Chrome (HKLM-x32...\Google Chrome) (Version: 62.0.3202.94 - Google Inc.)
      Google Update Helper (HKLM-x32...{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
      Google Update Helper (HKLM-x32...{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
      Gothic III (HKLM-x32...{02B244A2-7F6A-42E8-A36F-8C385D7A1625}) (Version: 1.0.0 - JoWooD Productions Software AG)
      HeavyLoad V3.4 (64 bit) (HKLM...\HeavyLoad_is1) (Version: 3.4 - JAM Software)
      icecap_collection_neutral (HKLM-x32...{64F3E6FC-68E3-4062-9C2C-ABD93FDFF309}) (Version: 15.0.26208 - Microsoft Corporation) Hidden
      icecap_collection_x64 (HKLM...{0AD162D1-4973-4315-97E9-5DE9A92B4049}) (Version: 15.0.26208 - Microsoft Corporation) Hidden
      icecap_collectionresources (HKLM-x32...{12C50688-5919-4A7A-8784-B26A7238FCEE}) (Version: 15.0.26208 - Microsoft Corporation) Hidden
      icecap_collectionresourcesx64 (HKLM-x32...{400E7885-8851-43F1-849C-5A720CB4F001}) (Version: 15.0.26208 - Microsoft Corporation) Hidden
      IIS 10.0 Express (HKLM...{0148E8AA-4A50-4673-B532-DB9F30F804BE}) (Version: 10.0.1737 - Microsoft Corporation)
      IIS Express Application Compatibility Database for x64 (HKLM...{08274920-8908-45c2-9258-8ad67ff77b09}.sdb) (Version: - ) Hidden
      IIS Express Application Compatibility Database for x86 (HKLM...{ad846bae-d44b-4722-abad-f7420e08bcd9}.sdb) (Version: - ) Hidden
      Intel Processor Diagnostic Tool 64bit (HKLM...{D011AAF9-F756-43AB-8E91-47ADF0D86394}) (Version: 4.0.0.29 - Intel Corporation)
      Intel(R) Management Engine Components (HKLM-x32...{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.15.1730 - Intel Corporation)
      Intel(R) Processor Graphics (HKLM-x32...{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3355 - Intel Corporation)
      Intel(R) USB 3.0 eXtensible Host Controller Driver (HKLM-x32...{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 3.0.0.16 - Intel Corporation)
      IntelliTraceProfilerProxy (HKLM-x32...{51783942-DFB0-4452-97CC-BDF2D4AB3A48}) (Version: 15.0.24.0 - Microsoft Corporation) Hidden
      iTunes (HKLM...{5A68A656-979F-4168-8795-E2E368AA4DC2}) (Version: 11.2.2.3 - Apple Inc.)
      Java 8 Update 31 (HKLM-x32...{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
      KaM Remake Full r6720 (HKLM-x32...{FDE049C8-E4B2-4EB5-A534-CF5C581F5D32}_is1) (Version: - )
      Knights and Merchants - The Peasants Rebellion (HKLM-x32...\Knights and Merchants - The Peasants Rebellion_is1) (Version: - GOG.com)
      LAME v3.99.3 (for Windows) (HKLM-x32...\LAME_is1) (Version: - )
      League of Legends (HKLM-x32...{79BF4901-1EC4-4726-B3C2-A7859706C6E7}) (Version: 3.0.1 - Riot Games) Hidden
      League of Legends (HKLM-x32...\League of Legends 3.0.1) (Version: 3.0.1 - Riot Games)
      Lineage II (HKLM-x32...{076A6FD8-EE45-4A83-B3C9-C7C34E7CAFDD}) (Version: 90.7.2281 - NCSoft)
      Lineage II (HKLM-x32...{23664DA8-8872-4CF4-A2F2-327CC539823B}) (Version: 4.0.0.2 - NC Interactive, LLC)
      Logitech SetPoint 6.65 (HKLM...\sp6) (Version: 6.65.62 - Logitech)
      Mafia III (HKLM-x32...\Mafia III_R.G. Mechanics_is1) (Version: - R.G. Mechanics, markfiter)
      Microsoft .NET Framework 4.6.1 (HKLM...{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
      Microsoft ODBC Driver 11 for SQL Server (HKLM...{A106FA6F-E94C-44C9-8A0F-C34BD82C9FE6}) (Version: 12.0.2000.8 - Microsoft Corporation)
      Microsoft Office Professional Plus 2010 (HKLM-x32...\Office14.PROPLUS) (Version: 14.0.4734.1000 - Microsoft Corporation)
      Microsoft Silverlight (HKLM...{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
      Microsoft SQL Server 2008 Setup Support Files (HKLM...{6292D514-17A4-403F-98F9-E150F10C043D}) (Version: 10.3.5500.0 - Microsoft Corporation)
      Microsoft SQL Server 2012 Native Client (HKLM...{1385D3DB-8E80-427B-91D2-B7535862B8E4}) (Version: 11.3.6518.0 - Microsoft Corporation)
      Microsoft SQL Server 2014 (64-bit) (HKLM...\Microsoft SQL Server SQLServer2014) (Version: - Microsoft Corporation)
      Microsoft SQL Server 2014 Setup (English) (HKLM...{0EEBDCCA-EF5D-4896-9FEA-D7D410A57E8A}) (Version: 12.0.2000.8 - Microsoft Corporation)
      Microsoft SQL Server 2014 Transact-SQL ScriptDom (HKLM...{020CDFE0-C127-4047-B571-37C82396B662}) (Version: 12.0.2000.8 - Microsoft Corporation)
      Microsoft SQL Server 2016 LocalDB (HKLM...{E359515A-92E6-4FA3-A2C9-E1BA02D8DE6E}) (Version: 13.0.1601.5 - Microsoft Corporation)
      Microsoft System CLR Types for SQL Server 2016 (HKLM...{96EB5054-C775-4BEF-B7B9-AA96A295EDCD}) (Version: 13.0.1601.5 - Microsoft Corporation)
      Microsoft System CLR Types for SQL Server 2016 (HKLM-x32...{84C23ECA-FE4D-494F-9247-3EBAD57E7F0C}) (Version: 13.0.1601.5 - Microsoft Corporation)
      Microsoft Visual C++ 2005 Redistributable (HKLM-x32...{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
      Microsoft Visual C++ 2005 Redistributable (HKLM-x32...{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
      Microsoft Visual C++ 2005 Redistributable (x64) (HKLM...{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
      Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM...{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
      Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM...{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
      Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32...{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
      Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32...{a2199617-3609-410f-a8e8-e8806c73545b}) (Version: 11.0.61030.0 - Корпорация Майкрософт)
      Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32...{f0080ca2-80ae-4958-b6eb-e8fa916d744a}) (Version: 11.0.61030.0 - Корпорация Майкрософт)
      Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32...{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
      Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32...{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
      Microsoft Visual C++ 2017 Redistributable (x64) - 14.10.25008 (HKLM-x32...{f1e7e313-06df-4c56-96a9-99fdfd149c51}) (Version: 14.10.25008.0 - Microsoft Corporation)
      Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25008 (HKLM-x32...{c239cea1-d49e-4e16-8e87-8c055765f7ec}) (Version: 14.10.25008.0 - Microsoft Corporation)
      Microsoft Visual Studio 2017 (HKLM-x32...{6F320B93-EE3C-4826-85E0-ADF79F8D4C61}) (Version: 1.10.30637.0 - Microsoft Corporation)
      Microsoft VSS Writer for SQL Server 2014 (HKLM...{366CD715-2FF4-40B4-A8B4-A05E5D21A945}) (Version: 12.0.2000.8 - Microsoft Corporation)
      Microsoft Web Deploy 3.6 (HKLM...{5CB4DD27-6252-4C08-BFCF-22F6A110CBFA}) (Version: 10.0.1972 - Microsoft Corporation)
      Mozilla Firefox 56.0 (x86 en-US) (HKLM-x32...\Mozilla Firefox 56.0 (x86 en-US)) (Version: 56.0 - Mozilla)
      Mozilla Maintenance Service (HKLM-x32...\MozillaMaintenanceService) (Version: 56.0.0.6478 - Mozilla)
      MPC-HC 1.7.10 (64-bit) (HKLM...{2ACBF1FA-F5C3-4B19-A774-B22A31F231B9}_is1) (Version: 1.7.10 - MPC-HC Team)
      My.com Game Center (HKCU...\MyComGames) (Version: 3.215 - My.com B.V.)
      NCSOFT Game Launcher (HKLM-x32...\NCLauncher_NCWest) (Version: - NCSOFT)
      Network Addon Mod (HKCU...\Network Addon Mod) (Version: 34 - The NAM Team)
      Notepad++ (HKLM-x32...\Notepad++) (Version: 6.6.8 - Notepad++ Team)
      NVIDIA GeForce Experience 3.1.2.31 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.1.2.31 - NVIDIA Corporation)
      NVIDIA Graphics Driver 372.90 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 372.90 - NVIDIA Corporation)
      NVIDIA PhysX System Software 9.16.0318 (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.16.0318 - NVIDIA Corporation)
      NvNodejs (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvNodejs) (Version: 3.1.2.31 - NVIDIA Corporation) Hidden
      NvTelemetry (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvTelemetry) (Version: 1.2.0.0 - NVIDIA Corporation) Hidden
      OpenAL (HKLM-x32...\OpenAL) (Version: - )
      Quick Screen Recorder 1.5 (HKLM-x32...\Quick Screen Recorder 1.5_is1) (Version: 1.5 - Etru Software Development)
      Realtek High Definition Audio Driver (HKLM-x32...{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7727 - Realtek Semiconductor Corp.)
      SHIELD Streaming (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 7.1.0340 - NVIDIA Corporation) Hidden
      SHIELD Wireless Controller Driver (HKLM...{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 3.1.2.31 - NVIDIA Corporation) Hidden
      Skype™ 7.33 (HKLM-x32...{3B7E914A-93D5-4A29-92BB-AF8C3F66C431}) (Version: 7.33.105 - Skype Technologies S.A.)
      SpeedFan (remove only) (HKLM-x32...\SpeedFan) (Version: - )
      Spybot - Search & Destroy (HKLM-x32...{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1) (Version: 1.6.2 - Safer Networking Limited)
      Spybot - Search & Destroy (HKLM-x32...{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)
      SQL Server 2014 Common Files (HKLM...{BD1CD96B-FE4B-4EAE-83D4-6EF55AB5779C}) (Version: 12.0.2000.8 - Microsoft Corporation) Hidden
      SQL Server 2014 Common Files (HKLM...{F7012F84-80F5-4C25-852E-B1BA03276FE6}) (Version: 12.0.2000.8 - Microsoft Corporation) Hidden
      SQL Server 2014 Database Engine Services (HKLM...{17531BCD-C627-46A2-9F1E-7CC920E0E94A}) (Version: 12.0.2000.8 - Microsoft Corporation) Hidden
      SQL Server 2014 Database Engine Services (HKLM...{5082A9F3-AEE5-4639-9BA7-C19661BA7331}) (Version: 12.0.2000.8 - Microsoft Corporation) Hidden
      SQL Server 2014 Database Engine Shared (HKLM...{ACC530B8-B6B4-40D6-B59B-152468CF47D0}) (Version: 12.0.2000.8 - Microsoft Corporation) Hidden
      SQL Server 2014 Database Engine Shared (HKLM...{D1B847A9-B06B-4264-9EF0-78E6E1571E65}) (Version: 12.0.2000.8 - Microsoft Corporation) Hidden
      SQL Server Browser for SQL Server 2014 (HKLM-x32...{3204DE95-97D2-4261-A286-98A262E171D4}) (Version: 12.0.2000.8 - Microsoft Corporation)
      Sql Server Customer Experience Improvement Program (HKLM...{6476DB81-F263-4C04-8574-AAD31136C304}) (Version: 12.0.2000.8 - Microsoft Corporation) Hidden
      SSDlife Pro (HKLM-x32...{6F104B6D-535A-4D27-9A11-8525368AEB1F}) (Version: 2.5.82 - BinarySense Inc.)
      StarCraft II (HKLM-x32...\StarCraft II) (Version: - Blizzard Entertainment)
      Steam (HKLM-x32...\Steam) (Version: 2.10.91.91 - Valve Corporation)
      Stranded Deep (HKLM...\Steam App 313120) (Version: - Beam Team Games)
      swMSM (HKLM-x32...{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
      TAP-Windows 9.9.2 (HKLM...\TAP-Windows) (Version: 9.9.2 - )
      TeamSpeak 3 Client (HKCU...\TeamSpeak 3 Client) (Version: 3.0.16 - TeamSpeak Systems GmbH)
      TypeScript Power Tool (HKLM-x32...{F0B4CA92-9642-4BE6-8449-A786AD4FA628}) (Version: 2.2.3.0 - Microsoft Corporation) Hidden
      Update for (KB2504637) (HKLM-x32...{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}.KB2504637) (Version: 1 - Microsoft Corporation)
      vcpp_crt.redist.clickonce (HKLM-x32...{93FDC294-0726-48EA-989D-50E89C67ABF0}) (Version: 14.10.25008 - Microsoft Corporation) Hidden
      Visual Studio 2012 x64 Redistributables (HKLM...{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
      Visual Studio 2012 x86 Redistributables (HKLM-x32...{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
      VLC media player (HKLM-x32...\VLC media player) (Version: 2.2.4 - VideoLAN)
      VS JIT Debugger (HKLM...{2901E697-0E9C-404B-B7D0-6E2D43F64CE5}) (Version: 16.0.59.0 - Microsoft Corporation) Hidden
      VS Script Debugging Common (HKLM...{3B64C68E-14E0-4214-A53D-502E9FBD32E7}) (Version: 16.0.59.0 - Microsoft Corporation) Hidden
      vs_BlendMsi (HKLM-x32...{1070C8E8-4DFB-419F-984A-5C835828897E}) (Version: 15.0.26208 - Microsoft Corporation) Hidden
      vs_clickoncebootstrappermsi (HKLM-x32...{B9F4AA09-F4AC-4108-ADA0-27CDD45FCEC3}) (Version: 15.0.26208 - Microsoft Corporation) Hidden
      vs_clickoncebootstrappermsires (HKLM-x32...{AEF5E0F2-31D1-454A-A992-C523C0007B4D}) (Version: 15.0.26208 - Microsoft Corporation) Hidden
      vs_clickoncesigntoolmsi (HKLM-x32...{DE8B48BF-82B9-434A-B254-1EA2306E5FBA}) (Version: 15.0.26208 - Microsoft Corporation) Hidden
      vs_communitymsi (HKLM-x32...{A041943F-C97B-48F6-8F23-C5078F99BB3A}) (Version: 15.0.26323 - Microsoft Corporation) Hidden
      vs_communitymsires (HKLM-x32...{1210EE60-E253-407D-B537-D36898049CF0}) (Version: 15.0.26228 - Microsoft Corporation) Hidden
      vs_devenvmsi (HKLM-x32...{581E5656-26E2-4A02-9711-48C8E4998310}) (Version: 15.0.26208 - Microsoft Corporation) Hidden
      vs_filehandler_amd64 (HKLM-x32...{15D591B0-7B40-4957-B6C0-EB7452B5AAB6}) (Version: 15.0.26228 - Microsoft Corporation) Hidden
      vs_filehandler_x86 (HKLM-x32...{DC296244-0701-4EDE-9696-05B9C1D017B3}) (Version: 15.0.26228 - Microsoft Corporation) Hidden
      vs_FileTracker_Singleton (HKLM-x32...{11230C85-1813-4BC3-9C24-E0B74B59653E}) (Version: 15.0.26208 - Microsoft Corporation) Hidden
      vs_minshellinteropmsi (HKLM-x32...{9477F337-FD16-4ACA-8217-E2D7A0F92603}) (Version: 15.0.26301 - Microsoft Corporation) Hidden
      vs_minshellmsi (HKLM-x32...{497A5ACE-DA03-4412-A110-910B2C450720}) (Version: 15.0.26424 - Microsoft Corporation) Hidden
      vs_minshellmsires (HKLM-x32...{A8B77523-13AB-46B9-B54F-5483E09668F9}) (Version: 15.0.26228 - Microsoft Corporation) Hidden
      vs_SQLClickOnceBootstrappermsi (HKLM-x32...{D396CF10-5F2B-417D-9571-0B669B99440E}) (Version: 15.0.26208 - Microsoft Corporation) Hidden
      vs_tipsmsi (HKLM-x32...{A32A9CF6-E7AA-48B8-A3D3-50C157E69F53}) (Version: 15.0.26208 - Microsoft Corporation) Hidden
      Vulkan Run Time Libraries 1.0.26.0 (HKLM...\VulkanRT1.0.26.0) (Version: 1.0.26.0 - LunarG, Inc.)
      Warface My.Com (HKCU...\Warface My.Com) (Version: 1.48 - My.com B.V.)
      WinCDEmu (HKLM-x32...\WinCDEmu) (Version: 4.1 - Sysprogs)
      WinDirStat 1.1.2 (HKCU...\WinDirStat) (Version: - )
      Wondershare MobileGo(Version 8.0.0) (HKLM-x32...{1E04C795-7359-4E05-8A0E-5644F777AA09}_is1) (Version: 8.0.0 - Wondershare)

      ========================= Devices: ================================

      Name: TAP-Windows Adapter V9
      Description: TAP-Windows Adapter V9
      Class Guid: {4d36e972---bfc1-08002be10318}
      Manufacturer: TAP-Windows Provider V9
      Service: tap0901
      Device ID: ROOT\NET\0000
      Problem: : This device is disabled. (Code 22)
      Resolution: In Device Manager, click “Action”, and then click “Enable Device”. This starts the Enable Device wizard. Follow the instructions.

      Name: NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
      Description: NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
      Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
      Manufacturer: NVIDIA
      Service: nvvad_WaveExtensible
      Device ID: ROOT\UNNAMED_DEVICE\0000
      Problem: : This device is disabled. (Code 22)
      Resolution: In Device Manager, click “Action”, and then click “Enable Device”. This starts the Enable Device wizard. Follow the instructions.

      ========================= Memory info: ===================================

      Percentage of memory in use: 42%
      Total physical RAM: 8138.31 MB
      Available physical RAM: 4690.91 MB
      Total Virtual: 8636.49 MB
      Available Virtual: 4872.03 MB

      ========================= Partitions: =====================================

      1 Drive c: () (Fixed) (Total:111.69 GB) (Free:31.81 GB) NTFS
      2 Drive d: (SYSTEM) (Fixed) (Total:1 GB) (Free:0.6 GB) NTFS
      4 Drive f: (Windows) (Fixed) (Total:683.25 GB) (Free:37.65 GB) NTFS
      5 Drive g: (HP_RECOVERY) (Fixed) (Total:12.38 GB) (Free:1.31 GB) NTFS
      6 Drive h: (HP_TOOLS) (Fixed) (Total:1.99 GB) (Free:1.99 GB) FAT32

      ========================= Users: ========================================

      User accounts for \***-PC

      Administrator *** Guest

      **** End of log ****

      Comment

      • TwitchisMental
        PCHF Member
        • Nov 2016
        • 176

        #4
        Since this has only recently began to occur, let us see if a possible Windows Update caused this issue.

        Go ahead and look at your recently installed updates and post a screenshot please.

        You can view your recently installed updates by doing the following -

        Click start and then click Control Panel → Programs → Programs and Features → Installed Updates.

        Comment

        • notimeforthat
          PCHF Member
          • Nov 2017
          • 7

          #5
          Originally posted by Twitch6000
          Since this has only recently began to occur, let us see if a possible Windows Update caused this issue.

          Go ahead and look at your recently installed updates and post a screenshot please.

          You can view your recently installed updates by doing the following -

          Click start and then click Control Panel → Programs → Programs and Features → Installed Updates.
          That is impossible Sir, I’m preventing anybody to install anything on my PC. Automatic updates are turned off.

          This is the noise I’m getting from microphone when testing audio on team speak3:
          Vocaroo | Online voice recorder

          Comment

          • TwitchisMental
            PCHF Member
            • Nov 2016
            • 176

            #6
            Originally posted by notimeforthat
            That is impossible Sir, I’m preventing anybody to install anything on my PC. Automatic updates are turned off.

            This is the noise I’m getting from microphone when testing audio on team speak3:
            Vocaroo | Online voice recorder
            That is not really a good thing.

            If you are not allowing updates to be installed, you are putting yourself at a high security risk. This is due to not having the updates installed that patch things like security holes or even driver issues. I can understand not wanting them to automatically install, but not installing them at all is not safe. That is like going out in a rain storm without clothes or an umbrella and expecting not to get wet.

            With that said, let us continue the process.

            Lets go ahead and make sure all systems files are in working order.

            You can do this by running a system file checker. See here for instructions on how to do so - Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support

            Please give the results in your next post.

            Comment

            • notimeforthat
              PCHF Member
              • Nov 2017
              • 7

              #7
              Originally posted by Twitch6000
              That is not really a good thing.

              If you are not allowing updates to be installed, you are putting yourself at a high security risk. This is due to not having the updates installed that patch things like security holes or even driver issues. I can understand not wanting them to automatically install, but not installing them at all is not safe. That is like going out in a rain storm without clothes or an umbrella and expecting not to get wet.

              With that said, let us continue the process.

              Lets go ahead and make sure all systems files are in working order.

              You can do this by running a system file checker. See here for instructions on how to do so - Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support

              Please give the results in your next post.
              The log file ends like this:

              2017-11-30 21:16:10, Info CSI 00000304 [SR] Verify complete
              2017-11-30 21:16:10, Info CSI 00000305 [SR] Verifying 37 (0x0000000000000025) components
              2017-11-30 21:16:10, Info CSI 00000306 [SR] Beginning Verify and Repair transaction
              2017-11-30 21:16:10, Info CSI 00000308 [SR] Verify complete
              2017-11-30 21:16:10, Info CSI 00000309 [SR] Repairing 0 components
              2017-11-30 21:16:10, Info CSI 0000030a [SR] Beginning Verify and Repair transaction
              2017-11-30 21:16:10, Info CSI 0000030c [SR] Repair complete

              Comment

              • TwitchisMental
                PCHF Member
                • Nov 2016
                • 176

                #8
                I am gonna tag a few other members to get some more eyes on this issue.

                @phillpower2 @Evan Omo
                While waiting for another member to chime in here, let us make sure there is nothing on start up causing this issue.

                We can do this by performing a clean boot.

                See this article on how to perform a clean boot. - How to perform a clean boot in Windows - Microsoft Support

                When you have done this go ahead and check to see if the issue still continues. Please post the results in your next reply. Thank you.

                Comment

                • notimeforthat
                  PCHF Member
                  • Nov 2017
                  • 7

                  #9
                  Originally posted by Twitch6000
                  I am gonna tag a few other members to get some more eyes on this issue.

                  @phillpower2 @Evan Omo
                  While waiting for another member to chime in here, let us make sure there is nothing on start up causing this issue.

                  We can do this by performing a clean boot.

                  See this article on how to perform a clean boot. - How to perform a clean boot in Windows - Microsoft Support

                  When you have done this go ahead and check to see if the issue still continues. Please post the results in your next reply. Thank you.
                  I’ve performed a clean boot by unchecking “Load startup items” box and disabling all services that do not belong to Microsoft. Problem persists, absolutely no changes.

                  Comment

                  • TwitchisMental
                    PCHF Member
                    • Nov 2016
                    • 176

                    #10
                    Originally posted by notimeforthat
                    I’ve performed a clean boot by unchecking “Load startup items” box and disabling all services that do not belong to Microsoft. Problem persists, absolutely no changes.
                    Thank you for the confirmation.

                    Comment

                    • notimeforthat
                      PCHF Member
                      • Nov 2017
                      • 7

                      #11
                      Originally posted by Twitch6000
                      Thank you for the confirmation.
                      I’ve also double checked headset on laptop, it works perfectly fine. Next, as I do not have any extra microphone to hand, I connected headphones jack to microphone jack port to see whether I would be able to use headphones as microphone. Surprisingly it works amazingly well. That’s not the way it should work though.

                      About the noise that I recorded, I do believe I’ve heard it already in the past (long time ago on a different pc) and I also do believe that back then, the solution was some kind of option/configuration stuff. Not sure what exactly though.

                      Comment

                      • notimeforthat
                        PCHF Member
                        • Nov 2017
                        • 7

                        #12
                        Okay so I reminded myself that I do have another instance of windows on one of the drives. I ran this other instance of windows and well…the problem persists. I believe we’re looking at some kind of hardware problem isn’t it?

                        My next step will probably be checking on a different sound card.

                        Here’s my question:
                        I noticed that my graphics has some kind of “virtual audio device”. I believe it has something to do with connecting a screen through hdmi cable so the question is, will I be able to get some kind of hdmi → jack thing and use this as a sound card only?

                        Comment

                        • veeg
                          PCHF Director
                          • Jul 2016
                          • 8978

                          #13
                          Any updates for us?

                          Comment

                          • phillpower2
                            PCHF Administrator
                            • Sep 2016
                            • 15206

                            #14
                            Any update for us notimeforthat? If unreplied to within 48hrs this thread will be closed.

                            Comment

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