Microsoft related programs crashing

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  • veizzo
    PCHF Member
    • Apr 2024
    • 1

    #1

    Microsoft related programs crashing

    Hello,

    Ran into this issue today where I tried installed TeamViewer and the installer kept crashing on me before I could even press β€˜Next’ to finish the install setup. I used chrome to install the newest version of TeamViewer and figured maybe it was my browser bugging out. I opened Microsoft Edge to attempt to install the app through there but was then experiencing the same crash with Edge, as I was with the installer.

    Took it a step further to try and find out what was actually going on and opened my Event Viewer app to see what was causing these crashes, and once again, I had the same crash happen with Event Viewer.

    My computer can run apps such as Minecraft, Cs2, Steam, Chrome and others without crashing seconds into launch, but so far I’ve only experienced the crash with the TeamViewer installer, Event Viewer and Microsoft Edge.

    I’ve also tried running cmd as admin and punching it sfc /scannow which came back as good with no integrity violations. I’ve scanned my SSD where these things are installed on, and that also came back as good. My PC is always up-to-date so that should not be an issue (unless the security update that has been failing me for months could be the issue?) and I’ve even tried the best known way to fix everything which is restarting my machine… that also didn’t change anything.

    If anyone has any solution, or anything I can try to attempt to solve this issue, please let me know! Would be greatly appreciated.

    Thanks!
  • Malnutrition
    PCHF Moderator
    • Jul 2016
    • 7045

    #2
    Have you created a new account?

    Instructions here for that.

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    • Bastet
      PCHF Member
      • Aug 2016
      • 1515

      #3
      Right click on start & choose powershell/terminal with admin & type/copy & paste these cmds one at a time then click Enter:
      Code:
      SFC /SCANNOW
      DISM /Online /Cleanup-Image /StartComponentCleanup 
      DISM /Online /Cleanup-Image /RestoreHealth
      SFC /SCANNOW
      Yes the Sfc cmd is run twice.

      Comment

      • veeg
        PCHF Director
        • Jul 2016
        • 8982

        #4
        Any updates ?

        Comment

        • Bruce
          PCHF Moderator
          • Oct 2017
          • 10702

          #5
          Closing - no activity.
          To request a re-open, go to Members > Staff Members, click a Staffer then Start Conversation and quote thread name.

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