PC Restarts Only When Idle

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  • retribution23
    PCHF Member
    • Jan 2017
    • 37

    #1

    PC Restarts Only When Idle

    My PC restarts only while idle, that means I can’t really do any activity which needs the computer in a low power/idle state like downloading large files and maybe installing big software. Methods I’ve tried:
    [ul]
    [li]Memtest RAM - Ran for 8 hours no issues. Passed[/li][li]Tried to leave it on as another user - still restarted while idle[/li][/ul]
    One thing to note is that booting it on safe mode with networking seems to get rid of the issue. I forgot what other details I should post but I’ll reply as soon as I can. Any help would be appreciated. Thanks!
  • veeg
    PCHF Director
    • Jul 2016
    • 8977

    #2
    Hello

    Run chkdisk and then post the results.

    Comment

    • PeterOz
      PCHF Technical Response Team
      • Mar 2021
      • 4181

      #3
      [HEADING=3]So we know what we are working with.[/HEADING]
      [HEADING=3]Can you Download and run and then post. Speccy - Free Download
      To publish a Speccy profile to the Web:[/HEADING]
      [HEADING=3]In Speccy, click File, and then click Publish Snapshot.[/HEADING]
      In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

      Speccy publishes the profile and displays a second Publish Snapshot dialog box. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

      The last part of each URL is randomized, so only people you provide with the URL will be able to find your profile.

      The information given in Speccy cannot be used by anyone to hack your system

      Could you also include the power supply specs E.g Cooler Master 850W Gold V2 NOT E.g 850w

      Instead of safe mode try a clean boot. Click on me

      Comment

      • retribution23
        PCHF Member
        • Jan 2017
        • 37

        #4
        Here are my chkdsk results:
        [ATTACH type=β€œfull”]11864[/ATTACH]

        Here’s my Speccy URL: http://speccy.piriform.com/results/z...md0fYs8VOEG2FG

        My PSU is a Corsair CX550M bought last year I think

        Trying a clean boot now. Thanks!

        Comment

        • veeg
          PCHF Director
          • Jul 2016
          • 8977

          #5
          OK try this as well … unplugging the USB peripherals as possible and then reboot and check to see how long the pc stays on at idle.

          Comment

          • retribution23
            PCHF Member
            • Jan 2017
            • 37

            #6
            Originally posted by veeg
            OK try this as well … unplugging the USB peripherals as possible and then reboot and check to see how long the pc stays on at idle.
            So probably just leave the keyboard and mouse in?

            Comment

            • veeg
              PCHF Director
              • Jul 2016
              • 8977

              #7
              Yea try that with those 2 left plugged in.

              Comment

              • PeterOz
                PCHF Technical Response Team
                • Mar 2021
                • 4181

                #8
                Change your power performance from High performance to balanced.
                High performance is for laptops and can cause instability in desktops.
                Are you running MSI afterburner?
                If yes disable/remove.
                Do you need java ?
                If not remove or remove for testing and reinstall after if you need it.
                Does it happen if you only have 1 monitor connected?
                Let’s see what happens with clean boot.

                Comment

                • PeterOz
                  PCHF Technical Response Team
                  • Mar 2021
                  • 4181

                  #9
                  Also - not related
                  Watch your free space on drive C.
                  You are right at the minimum.
                  In your power are you set to hibernate?

                  Comment

                  • retribution23
                    PCHF Member
                    • Jan 2017
                    • 37

                    #10
                    Will try all those stuff over lunch as I’m currently getting some work done. Here’s the sequence for now:
                    [ol]
                    [li]Try clean boot[/li][li]Normal boot with most USB devices unplugged[/li][li]Change High Performance power plan to balanced (I tried this before didn’t work)[/li]
                    1. [li]Disable MSI Afterburner[/li][li]Remove Java[/li][li]Only use 1 monitor[/li][/ol]

                    Also I don’t believe I have my power set to hibernate.

                    Comment

                    • retribution23
                      PCHF Member
                      • Jan 2017
                      • 37

                      #11
                      Update: Clean Boot doesn’t do it. Will be trying normal boot leaving only the mouse and keyboard plugged and other USB devices unplugged.

                      Comment

                      • retribution23
                        PCHF Member
                        • Jan 2017
                        • 37

                        #12
                        I mean Clean Boot still makes my computer restart.

                        Comment

                        • PeterOz
                          PCHF Technical Response Team
                          • Mar 2021
                          • 4181

                          #13
                          Originally posted by retribution23
                          Also I don’t believe I have my power set to hibernate.
                          Speccy says it is on

                          Comment

                          • PeterOz
                            PCHF Technical Response Team
                            • Mar 2021
                            • 4181

                            #14
                            Pinched from @Pyro - please do this also.
                            Right click on the Windows logo in the bottom left and select Windows Powershell (Admin)
                            Run these three commands separately: press enter after each command

                            sfc /scannow

                            Dism /Online /Cleanup-Image /CheckHealth

                            Dism /Online /Cleanup-Image /RestoreHealth

                            These will take a while to run, do not close out of Powershell while they are running, if one fails then move onto the next and then loop back around.

                            Note: It doesn’t hurt to make a system backup before you make all these changes, save any important files of folders. While these changes shouldn’t cause any issues, better to be safe than sorry.

                            Comment

                            • retribution23
                              PCHF Member
                              • Jan 2017
                              • 37

                              #15
                              Any idea how to turn off? I tried checking my power plan it says it’s off
                              [ATTACH type=β€œfull”]11868[/ATTACH]

                              It’s also off here:
                              [ATTACH type=β€œfull”]11869[/ATTACH]

                              Comment

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