audio problem in windows 10

[jmarket]

[ATTACH type=“full” alt=“Screenshot (24).png”]10616[/ATTACH]

should i downlord all of the driver?

[jmarket]

Try running the intel updater.

https://www.intel.co.uk/content/www/...rt/detect.html

[jmarket]

i updated all the drivers sir and reboot my system but nothing worked

[Malnutrition]

@PeterOz @Rustys @Bruce @Bastet

Any ideas here?

[Bruce]

what audio device are you trying to get working - external speakers?
are they 3.5mm jack or USB connected?
whatever they are, try the other sort.
do headphones work when connected?

what happens if you start the PC in Safe Mode?
also try creating another user profile and logging in under that new account.
yes, both of those suggestions are long shots!

this thread is three days old now and this may be one of those situations where simply biting the bullet and reloading Windows is required.
yes, it’s a big hammer for a little problem, but it has an excellent chance of fixing the issue.
try resetting Windows keeping all the software and personal files.
if that fails, backup first, wipe the drive, and start from scratch. (y)

[jmarket]

its inbuilt speaker from laptop, they are not working nor using earphones
i already tried 3 times to install windows, but nothing worked
i already tried safe mode,another account, restart audio services, etc etc

my windows is up to date, i tried almost every method i know and google it

[HEADING=1][/HEADING]

[Wainuitech]

Bit of a long shot - But try these drivers, including the realtek. Just downloaded several from the site and scanned with Eset End Point Security ( Esets business Class ) and all clean.

https://www.driverforwin.com/2018/10/19/acer-swift-3-sf314-55g-driver-for-windows-10-64bit-download/

[jmarket]

its inbuilt speaker from laptop, they are not working nor using earphones
i already tried 3 times to install windows, but nothing worked
i already tried safe mode,another account, restart audio services, etc etc

my windows is up to date, i tried almost every method i know and google it

[HEADING=1][/HEADING]

@PeterOz @Rustys @Bruce @Bastet

[Wainuitech]

Did you try the Driver links on post #21 ? ( had to be approved by Admins 1st - hence may not have seen it)

These were looked up going by your previous post showing the full Model Number

If these were tried, Stating what “May be an obvious comment” But if Windows has been installed 3 times from Fresh, AND the correct drivers are all installed, and still a problem - then there can be a faulty hardware related issue.

[Bruce]

get your hands on some external speakers, even a pair of headphones, to see if you get some sort of audio on some device!
what type of reinstall of Windows did you try - over the top of the current one or from a USB stick created using the Windows Media Creation Tool and having it delete all current drive partitions and installing a completely fresh OS?

[Bastet]

When you uninstalled the device did it ask you to delete the drivers?
You might have to reinstall an older driver via the device’s entry within device manager if it doesn’t show then check under show hidden devices.
Right click device.
Choose update driver.
Choose ‘browse my computer for drivers’.
Choose ‘let me pick from a list of available drivers on my computer’.
Choose the compatible hardware from the list, then choose next.
Choose one of the older drivers from the list shown, then click next.
This will then reinstall the driver.

[PeterOz]

Can you post the snid for your laptop