My Google or something from my computer is making my browser slow

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  • Night_Owl
    PCHF Member
    • Aug 2022
    • 72

    #16
    Yea so on the new account I tried Google and Firefox and they had the same issue, the browser ran noticabely slower than the main account did but at the same time the YT videos loaded normally although they tended to give me an error message (the previous one I mentioned) which never occured on the main account. Firefox on the main account works the same way as mentioned.

    Comment

    • Rustys
      PCHF Member
      • Jul 2016
      • 7862

      #17
      If you eliminate the router and connect directly to the modem does that make any difference?

      There could be a misconfiguration within the router depending on what security setting you have in place there.

      Lets see if @Bruce or @PeterOz can see if they have any input. While we wait for them let’s check one more thing.

      Just to confirm that this is the only system that is affected.

      Let’s see if the Minitoolbox reveals anything from the events.

      You will need to download to a working system then use an external device to run on the affected system.
      Download MiniToolBox and save the file to the Desktop. Right click on the file and select Run as Admin

      Close the browser and run the tool, check the following options.

      Select all

      Click on Go.

      copy and paste the contents of the file called MTB.txt or attach the file to your next post.

      Comment

      • Night_Owl
        PCHF Member
        • Aug 2022
        • 72

        #18
        Why download to another system?

        Comment

        • Night_Owl
          PCHF Member
          • Aug 2022
          • 72

          #19
          Here’s the log

          Comment

          • PeterOz
            PCHF Technical Response Team
            • Mar 2021
            • 4181

            #20
            Have you always had Overwolf installed?
            Are you syncing to one drive?

            Comment

            • Night_Owl
              PCHF Member
              • Aug 2022
              • 72

              #21
              I have, I use it for modpacks
              I think I am, could that be an issue?

              Comment

              • PeterOz
                PCHF Technical Response Team
                • Mar 2021
                • 4181

                #22
                Hard to say
                I would try windows without any add ons
                I also agree you C Drive does not have enough free space.
                I would copy everything off and start from scratch.
                And try with just Edge
                Reinstall Win 10 Fresh Install

                Download the win 10 tool run it to recreate the flash drive – Must be minimum 8GB

                Download Windows 10

                Watch this video
                How To Install Windows 10 From USB - YouTube
                In the video at 2:54 you will notice it restarts the computer.
                When you are doing this and you get to that point Remove the usb stick whilst it is restarting.
                Also if you want to setup a local account instead of logging in with a Microsoft account
                Turn off your wireless network and or remove the network cable.
                This point is 3.32 in the video - Choose I don’t have internet.
                If you want to log in with a Microsoft account then leave the network as is.

                Before doing any install, it is a good idea to go to the support page for your system. Download the drivers you are going to need ie chipset, sound, video, wireless, etc. While win10 has a lot of native drivers, microsoft drivers are designed for ease of use and are NOT designed for any type of performance. Store these drivers on another usb or you can even just make a folder on your install usb when you are finished making the install usb. Copy the drivers into that folder.

                When you are finished with the install, then install your drivers. Install the chipset first then the rest of them. Reboot each time when prompted.

                From here a list on how to install Proper Installation Order for Windows Drivers

                Comment

                • Bruce
                  PCHF Member
                  • Oct 2017
                  • 10697

                  #23
                  the only thing I would suggest is trying to boto into Safe Mode with Networking and see if that helps.
                  it should at least prove where the issue lays - just the browser or with the NIC.

                  do you use a VPN service?

                  Comment

                  • Night_Owl
                    PCHF Member
                    • Aug 2022
                    • 72

                    #24
                    Originally posted by Bruce
                    the only thing I would suggest is trying to boto into Safe Mode with Networking and see if that helps.
                    it should at least prove where the issue lays - just the browser or with the NIC.

                    do you use a VPN service?
                    I don’t no

                    Comment

                    • Night_Owl
                      PCHF Member
                      • Aug 2022
                      • 72

                      #25
                      I tried the safe mode solution but the problem still occurs

                      Comment

                      • Night_Owl
                        PCHF Member
                        • Aug 2022
                        • 72

                        #26
                        Okay so I contacted my network provider and I managed to get a temporary solution, connecting the WAN from my modem straight to my computer, it fixed everything but then once I connected back normally it went back to being broken up in like an hour. But it did reveal it may be my router causing the problem.

                        Comment

                        • PeterOz
                          PCHF Technical Response Team
                          • Mar 2021
                          • 4181

                          #27
                          Will they send a new one

                          Comment

                          • Rustys
                            PCHF Member
                            • Jul 2016
                            • 7862

                            #28
                            @PeterOz and @Bruce thanks for looking.
                            Originally posted by Rustys
                            If you eliminate the router and connect directly to the modem does that make any difference?
                            Originally posted by Night Owl
                            Okay so I contacted my network provider and I managed to get a temporary solution, connecting the WAN from my modem straight to my computer,
                            You could also try a different port on the router could be just that port. At least you found where the issues is coming from.
                            Originally posted by Night Owl
                            Why download to another system?
                            I copied the incorrect one for the Minitoolbox and thanks for getting it done.

                            Comment

                            • Rustys
                              PCHF Member
                              • Jul 2016
                              • 7862

                              #29
                              If your provider sent the router, then that would be best otherwise you will keep having the same never-ending issue until you get that router replace.

                              Comment

                              • Night_Owl
                                PCHF Member
                                • Aug 2022
                                • 72

                                #30
                                I just got the new router today and I’m still having issues

                                Comment

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