My Google or something from my computer is making my browser slow

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  • Night_Owl
    PCHF Member
    • Aug 2022
    • 72

    #1

    My Google or something from my computer is making my browser slow

    So the last few days Iโ€™ve had issues with playing YT videos at high quality. Theyโ€™d always load slowly and get set to the lowest quality possible, even trying to up it would cause the video to take longer to load. Then I noticed my Google has slowed down on specific websites but streaming stuff like Twitch works fine albeit the quality still switches like it usually does. Then I noticed not too long ago that my Discord had trouble uploading stuff in messages, so thatโ€™s where I realized it might be a computer issue. My internet shouldnโ€™t be a problem because it runs well at a download speed of 949 mbps and 910 mbps and if it were my computer slowing down because of lack of ram or storage space, other programs would be slowed too like my Adobe programs. Iโ€™m just not sure what to do here anymore.
  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #2
    Letโ€™s try this then you can do one or the other both accomplish the same.

    Go into Setting
    Select Network and Internet
    Make sure you are under Status in the left
    On the Right scroll down and select Network Reset
    Read the information and then select Reset Now
    Select Yes for the network to be reset and the system to reboot.
    The rest before the system reboots may take a few minutes

    How to reset via Command Prompt
    Open an Administrator Command Prompt
    type (Copy and Paste) the following Commands and press Enter

    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
    nbtstat -R
    nbtstat -RR
    netsh int reset all
    netsh int ip reset c:\resetlog.txt
    netsh int ipv6 reset
    netsh int ipv4 reset
    netsh winsock reset catalog

    Reboot your computer and see if that helps at all.

    Follow the instructions for a clean boot to see if there is a program or combination that may be causing the issue.

    Comment

    • Night_Owl
      PCHF Member
      • Aug 2022
      • 72

      #3
      Reinstalling the network adapters didnโ€™t work, the clean booting fixed an issue I didnโ€™t even know I had which was opening Geforce experience.

      Comment

      • Rustys
        PCHF Member
        • Jul 2016
        • 7862

        #4
        That is one less thing you need to worry about then.

        Is this only happening in Chrome?

        Reset Chrome bac to factory?

        Have you tested your Down and Up speeds during different times of the day?

        Is this the only system affected and or showing signs?

        On other thing that you could attempt is reboot the internet source. (Modem and if there is one the router).

        Letโ€™s see if a speccy report reveals anything

        [COLOR=rgb(243, 121, 52)]Do not forget to post the make and model of the PSU if this is a desktop.

        Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

        To publish a Speccy profile to the Web:

        In Speccy, click File, and then click Publish Snapshot.

        In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

        Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.[/COLOR]

        Comment

        • Night_Owl
          PCHF Member
          • Aug 2022
          • 72

          #5
          Okay hereโ€™s the speccy link: http://speccy.piriform.com/results/V...aNxlFEKWKWUtiq

          Comment

          • Night_Owl
            PCHF Member
            • Aug 2022
            • 72

            #6
            Also to answer your questions,
            1. No it isnโ€™t just occurring in Chrome, Microsoft Edge and Opera GX both have the same issue
            2. Iโ€™ve tried resetting Chrome back to fac settings and it didnโ€™t work
            3. Iโ€™ve tried it on different days and the issue is still occurring
            4. This is the only system the problem is occurring in
            5. Iโ€™ve tried rebooting the modem and router, didnโ€™t work

            Comment

            • Night_Owl
              PCHF Member
              • Aug 2022
              • 72

              #7
              Also this is my PSU: EVGA - Products - EVGA SuperNOVA 650 GT, 80 Plus Gold 650W, Fully Modular, Auto Eco Mode with FDB Fan, 7 Year Warranty, Includes Power ON Self Tester, Compact 150mm Size, Power Supply 220-GT-0650-Y1 - 220-GT-0650-Y1

              Comment

              • Malnutrition
                PCHF Moderator
                • Jul 2016
                • 7045

                #8
                Windows 10 has a network reset option. This may be viable in your situation.

                https://www.lifewire.com/how-to-rese...ows-10-4684679

                Comment

                • Night_Owl
                  PCHF Member
                  • Aug 2022
                  • 72

                  #9
                  It didnโ€™t work

                  Comment

                  • Rustys
                    PCHF Member
                    • Jul 2016
                    • 7862

                    #10
                    @Malnutrition thank you yet was instructed to do in Post #2 and resulted having no affect.

                    According to the speccy report you just reinstalled Windows on and doing that make any changes. Why did you reinstall windows?
                    Operating System
                    Windows 10 Home 64-bit
                    Computer type: Desktop
                    [COLOR=rgb(243, 121, 52)]Installation Date: 8/9/2022 2:40:46 AM

                    Here is another issue that I see.is small drive low space really should look into using one of the other drives or replacing the drive with one that is minimal of 250 GB.

                    SanDisk SDSSDA120G (SSD)
                    Partition 2
                    Partition ID: Disk #1, Partition #2
                    Disk Letter: C:
                    File System: NTFS
                    Volume Serial Number: 1CE6E51F
                    Size: 111 GB
                    Used Space: 83 GB (75%)
                    [COLOR=rgb(243, 121, 52)]Free Space: 27.7 GB (25%)

                    Now a days you have to have 30 percent of the C drive available for windows to run properly plus 32 GB available for Windows to update. Then there is also reserved around 7-10 GB.

                    That is not including the space required if system backups are used.

                    Since you preformed the reinstall kind of mutes the prior that we have performed. After preforming the reinstall did you install the chipsets then drivers so the system will run properly?

                    Is the system still acting the same?

                    Let see if this shows anything. If yes, then could be that fact that the NIC is starting to fail.

                    Which also make the next few steps kid of useless to perform.

                    Create a new user account and see if the same thing happens under that user.

                    Letโ€™s run a system file checker and see if that corrects and or finds anything.



                    ๐Ÿ“Œ Note: This article was originally created by ZigZag3143 (MS -MVP), a valued member on Answers Support Community. It provided meaningful insights and proved helpful to many. We're recreating it here on their behalf to preserve its value and ensure…


                    Should the newly created user and or system file checker have no affect possibility is the NIC is failing and replacing with a NIC card or WiFi.[/COLOR][/COLOR]

                    Comment

                    • Night_Owl
                      PCHF Member
                      • Aug 2022
                      • 72

                      #11
                      The system acts the same, I tried different solutions and that was one of them. I checked to make sure my chipset and drivers were all installed. The system file checker didnโ€™t work but the new user trick kinda worked? YT videos plays like normal now but Google is still really slow.

                      Comment

                      • Rustys
                        PCHF Member
                        • Jul 2016
                        • 7862

                        #12
                        Originally posted by Night Owl
                        No it isnโ€™t just occurring in Chrome, Microsoft Edge and Opera GX both have the same issue
                        Is this happening on ither user accounts?

                        Comment

                        • Rustys
                          PCHF Member
                          • Jul 2016
                          • 7862

                          #13
                          Being that they browsers you state are all chrome/chromium based would suggest testing in Firefox.

                          How are other sites preforming in the browsers?

                          What if any extensions have you added?

                          Comment

                          • Night_Owl
                            PCHF Member
                            • Aug 2022
                            • 72

                            #14
                            It does the same thing to the other user account but slightly different cuz YT videos played fine but google was even more slow than my account. The others work fine, Twitch runs normal and nothing takes long to load. On the newly made account it would sometimes say โ€œConnect to the internet
                            Youโ€™re offline. Check your connection.โ€ even on the Firefox which has never happened on the account Iโ€™m on now.

                            Comment

                            • Night_Owl
                              PCHF Member
                              • Aug 2022
                              • 72

                              #15
                              Also I shut off my extensions cuz I read that could be messing with google but nothings changed it

                              Comment

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