Originally posted by AAA
Software such as Windows can crash and when it does crash you get a BSOD and when enabled a crash dmp is generated, programs or games when they crash can on occasion close to the desktop but the computer will still be 100% functional.
Hardware failure such as a weak power supply and/or overheating are not software related and when a computer for example suddenly turns off, freezes or the screen goes black etc the behaviour should be described as the βcomputer shut down unexpectedlyβ or froze etc and not as having crashed as the latter implies a software issue as opposed to an obvious hardware issue when described properly.
Having the correct info means that helpers will not be looking for a software issue when the problem is clearly hardware related.
You are welcome btw
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