PC randomly restarts when playing low-demanding games (Kernel-Power 41)

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15206

    #16
    Originally posted by AAA
    everything was fine yesterday, but from today again the PC is crashing non-stop, can’t use it at all.
    It is important that you tell us what happens exactly.

    Software such as Windows can crash and when it does crash you get a BSOD and when enabled a crash dmp is generated, programs or games when they crash can on occasion close to the desktop but the computer will still be 100% functional.

    Hardware failure such as a weak power supply and/or overheating are not software related and when a computer for example suddenly turns off, freezes or the screen goes black etc the behaviour should be described as the β€œcomputer shut down unexpectedly” or froze etc and not as having crashed as the latter implies a software issue as opposed to an obvious hardware issue when described properly.

    Having the correct info means that helpers will not be looking for a software issue when the problem is clearly hardware related.

    You are welcome btw

    Comment

    • AAA
      PCHF Member
      • Aug 2022
      • 12

      #17
      Sorry for misleading you with saying incorrectly. English is not my first language, and in mine we have the same word for both issues.
      But what should I do, just wait until I get the new PSU and install it, correct?

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15206

        #18
        Originally posted by AAA
        Sorry for misleading you with saying incorrectly.
        No need for any apology but we do need still need to know what happens exactly, software crashes as in blue screens - hardware turns off or black screens, what type of behaviour is your computer doing.

        Comment

        • AAA
          PCHF Member
          • Aug 2022
          • 12

          #19
          It is hardware issues, black screen and restarts, just like in the original post

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15206

            #20
            Have to agree, hardware related then.

            Comment

            • AAA
              PCHF Member
              • Aug 2022
              • 12

              #21
              If you agree it is hardware - I will just disconnect everything and wait for the new parts to arrive. Will post an update on how everything is going after that

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15206

                #22
                If it were software you would be getting a BSOD or an on screen message such as Nvidea driver crashed and has recovered etc, the computer would not black screen and turn off.

                Comment

                • Bruce
                  PCHF Member
                  • Oct 2017
                  • 10697

                  #23
                  @AAA - any update yet?

                  Comment

                  • Bruce
                    PCHF Member
                    • Oct 2017
                    • 10697

                    #24
                    abandoned

                    Comment

                    Working...