Network problems

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  • theradicalred
    PCHF Member
    • Mar 2022
    • 12

    #1

    Network problems

    I have a problem where when I connect to any site on the internet it sometimes gets me a message saying this site cant be reached and it stays for 1-10 secounds before actually connecting. some apps also have difficulties connecting sometimes.
    have tried flushing DNS and getting new IP.
    some days when I power on the computer it also takes a long time before apps start up and the toolbar loads in.
    Anyone have tips on how to resolve?
  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #2
    So other can assist let get a speccy report.

    [COLOR=rgb(243, 121, 52)]Do not forget to post the make and model of the PSU if this is a desktop.

    Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

    To publish a Speccy profile to the Web:

    In Speccy, click File, and then click Publish Snapshot.

    In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

    Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

    Read through and see if this resource helps at all?


    Have you tried a clean boot to see if that reveals anything?


    Have you tried running the system file checker?
    https://support.microsoft.com/en-us/...3-966e85d4094e[/COLOR]

    Comment

    • theradicalred
      PCHF Member
      • Mar 2022
      • 12

      #3
      thanks
      Speccy: http://speccy.piriform.com/results/L...fC5Y7G0WC4BGt6
      PSU: XFX ProSeries *** Edition 650W PSU

      Comment

      • theradicalred
        PCHF Member
        • Mar 2022
        • 12

        #4
        I tried performing clean boot.
        Now the problem is gone but I have reenabled everything I disabled, so not sure what the problem was

        Comment

        • Rustys
          PCHF Member
          • Jul 2016
          • 7862

          #5
          Was the clean boot the only thing that you did?

          Let’s see how the system reacts over the next few days if nothing happens then you should be good.
          Otherwise, we can still look at other things.

          Comment

          • Rustys
            PCHF Member
            • Jul 2016
            • 7862

            #6
            Some things have notices so far.

            One thing that I do see in the speccy report is you C: drive is getting full you may want to do some cleaning before that starts affecting the system. Considering that not just windows is updating you can and will run out of space fast.

            Windows requires an average of 32 GB free space and 7-10 GB reserved for patches and updates. The less space you have the harder the system has to work, and files will become corrupt. Figure an average of 20% to 30% is good.

            Used Space: 140 GB (63%)
            Free Space: 81 GB (37%)

            Another issue we can see is high RAM usage. When you ran the speccy was it done when the system was idle?

            Physical Memory
            Memory Usage: 60 %
            Total Physical: 16 GB
            Available Physical: 6.24 GB

            As you can see that 60% is being used by the system leaving you 6.24 GB availed for anything else.

            Comment

            • theradicalred
              PCHF Member
              • Mar 2022
              • 12

              #7
              Firstly to answer the question to your earlier post, yes that was all i tried.

              Turns out it is not fixed after all. I have again tried to turn off sertain services and leaving them off still not better.
              I believe steam and chrome was running and that takes quite a bit of ram.
              Added a new speccy with no programs running and all services turned back on. http://speccy.piriform.com/results/z...EpcFPEs1hIQb7u

              The connection issues really do seem to come and go and as of right now, no problem. 5 minutes ago before doing this I had the same problems connecting to sites.

              Have tried fireing up single programs to see if they are the problem but nothing, have tried fireing up all of witch i usually have running and nothing.
              Will probably come back soon tho.

              Will also look over some files on :C to free up some more space, did move quite a few files and games a while ago as the disk was almost full.

              Thanks so much for looking into it and trying to help. Really appriciate it,

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15205

                #8
                AVG Antivirus
                Antivirus: Enabled
                Virus Signature Database: Up to date

                Yuk, get rid of this resource hog and things will hopefully be resolved, you don`t need it and by not having it you are freeing up resources and removing possible conflicts.

                Windows 8, 8.1, 10 and 11 come with an improved Windows Defender, it offers the same real-time anti-virus/anti-malware protection as Microsoft Security Essentials. Windows Defender also shares the same malware signature definitions as Microsoft Security Essentials, and Forefront Endpoint Protection. Technically, Microsoft Security Essentials has not been renamed Windows Defender, or combined with it in Windows 8, 8.1 and 10.

                [COLOR=rgb(44, 130, 201)]If any AV product that you have is a paid for version you should always make sure that you have a copy of the product key kept somewhere safe just in case you ever wish to reinstall it.

                How to uninstall AVG here

                Once AVG has been correctly uninstalled, check to see if Windows Defender has auto enabled and allow it to update and carry out a full scan of your computer.

                Once done, restart, test by using the computer as you normally, post back with an update when you are ready.
                Originally posted by theradicalred
                PSU: XFX ProSeries *** Edition 650W PSU
                Got to ask, how long have you had this PSU, only Bronze efficiency rated, released way back in 2012 and not an appropriate PSU for this build even when out of the box new, you are lucky that it has internal components from Seasonic and not some el cheapo brand.

                Which power supply do you need?[/COLOR]

                Comment

                • Rustys
                  PCHF Member
                  • Jul 2016
                  • 7862

                  #9
                  When was the last time you rebooted the modem and or router and or the entire network?

                  Have you also tried resetting your network setting using the Admin Command Prompt or through Windows?

                  Reset network via windows.

                  [COLOR=rgb(251, 160, 38)]Make sure that you do not have any programs open since the system will be rebooting.

                  Go into Setting
                  Select Network and Internet
                  Make sure you are under Status in the left
                  On the Right scroll down and select Network Reset
                  Read the information and then select Reset Now
                  Select Yes for the network to be reset and the system to reboot.
                  The rest before the system reboots may take a few minutes

                  How to reset via Command Prompt
                  Open an Administrator Command Prompt
                  type (Copy and Paste) the following Commands and press Enter

                  ipconfig /release
                  ipconfig /renew
                  ipconfig /flushdns
                  nbtstat -R
                  nbtstat -RR
                  netsh int reset all
                  netsh int ip reset c:\resetlog.txt
                  netsh int ipv6 reset
                  netsh int ipv4 reset
                  netsh winsock reset catalog

                  Reboot your computer and see if that helps at all.[/COLOR]

                  Comment

                  • theradicalred
                    PCHF Member
                    • Mar 2022
                    • 12

                    #10
                    Well, the PSU was bought in 2014 and has just followed me through the upgrades. been thinking about getting a new one for a while now, but haven’t decided what to get yet or had the time to find out what type would fit in my system.

                    Will remove AVG then since it is unnessesary.

                    Router and modem was rebooted and also checked for firmware updates about a week ago (might have been 2 weeks)

                    Did try the first three steps you mention about resetting network but not the rest, did some reserch about this before coming here and did not find the part about nbtstat and netsh.
                    Guessing from how you wrote this that I do not need to do both the reset from network settings AND the CMD, just one or the other.

                    Will try it out and test if it makes anything better.

                    Comment

                    • Rustys
                      PCHF Member
                      • Jul 2016
                      • 7862

                      #11
                      This should help with deciding on the PSU


                      No as far as the reset for the network is you can do one or the other.

                      Thank you for keeping us informed

                      Comment

                      • PeterOz
                        PCHF Technical Response Team
                        • Mar 2021
                        • 4181

                        #12
                        Also to test can you remove Java.
                        If you need it it can be reinstalled later

                        Comment

                        • Rustys
                          PCHF Member
                          • Jul 2016
                          • 7862

                          #13
                          Do you have an update?

                          Comment

                          • theradicalred
                            PCHF Member
                            • Mar 2022
                            • 12

                            #14
                            Yeah sorry about late answer, I have been a little busy the last few days and havent had time to test before now.
                            Unfortunately there is no change yet. Trying right now to uninstall java and give that a try

                            Comment

                            • Malnutrition
                              PCHF Moderator
                              • Jul 2016
                              • 7041

                              #15
                              [HEADING=1]Download adwarecleaner
                              Save it to the desktop run as admin.
                              Go to setting tab and make sure these are all on.[/HEADING]
                              Turn on the following.
                              Delete IFEO Keys.
                              Delete Tracing Keys.
                              Delete Prefetch Files.
                              Reset Proxy.
                              Reset Chrome Policies.
                              Reset TCP/IP
                              Reset Hosts Files.
                              Reset Winsock
                              Reset IE Policies
                              Reset IPsec

                              Now go back to the dashboard, make a scan then when complete make certain everything is ticked.
                              Then click on Clean.
                              Then your machine should reboot.
                              Check the issue after the machine restarts.

                              ================================================== ====================
                              Then tidy up the machine…
                              [ol]
                              [li]Download CCleaner from here.[/li][li]After installing click options.[/li][li]Go to monitoring.[/li][li]Uncheck all monitoring items.[/li][li]Go to advanced tab – Click close program after cleaning.[/li][li]Go to settings – Click run Ccleaner when the computer starts.[/li][li]Now that you have Ccleaner installed and set-up:[/li][li]Open the program.[/li][li]Go to Tools[/li][li]Go to Startup[/li][li]Now double click each item. To Disable.[/li][li]Leave only your antivirus enabled & the programs mentioned before.[/li][li]Then disable All items in your Scheduled Task as well.[/li][li]Unless they are related to Windows Defender – Or your Antivirus.[/li][/ol]

                              Comment

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