Kernel Power Event 41 and Event 1000 Help Needed

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  • PeterOz
    PCHF Technical Response Team
    • Mar 2021
    • 4181

    #16
    What I mean in post #15 is do not use this from that site
    [HEADING=2]Fix #3: Use EasyRE’s automatic repair and system restore options[/HEADING]

    Comment

    • PeterOz
      PCHF Technical Response Team
      • Mar 2021
      • 4181

      #17
      do you have another video card you can test

      Comment

      • DrWorm
        PCHF Member
        • Mar 2022
        • 46

        #18
        Originally posted by PeterOz
        do you have another video card you can test
        Sorry it was getting late. So I left the computer run overnight to just see if anything would happen. No more errors or critical errors showed and it did not BSOD overnight either.

        Once I got on this morning, I was trying Fix #2 from the link you provided as I was unable to find any option to disable the cache memory in the BIOS from Fix #1. As soon as I clicked β€œcheck for updates” the screen froze and I had to manually turn the computer off. Seems to be another Kernel Power Event.

        I do not have another video card to test with it.

        **Edit, just got a BSOD after restart of DPC_WATCHDOG_VIOLATION

        Comment

        • PeterOz
          PCHF Technical Response Team
          • Mar 2021
          • 4181

          #19
          Do you have any extra ram laying around ? Your ram is nor supported by your cpu or your motherboard
          Originally posted by DrWorm
          Edit, just got a BSOD after restart of DPC_WATCHDOG_VIOLATION
          This error may occur due to the iastor.sys driver, which is not fully compatible with Windows 10.
          Microsoft is currently investigating a solution to prevent the driver from being migrated when upgrading to Windows 10. For those of you already on Windows 10, you can work around this error by replacing the problematic driver with the Microsoft storahci.sys driver by following these steps:

          [ol]
          [li]Right-click the Start icon and select Device Manager.[/li][li]Expand IDE ATA/ATAPI controllers.[/li][li]Select the controller with β€œSATA AHCI” in its name (such as Standard SATA AHCI Controller). To verify that you’ve selected the right controller, right-click the controller, select Properties, click the Driver tab, and then Driver Details. Verify that iastor.sys is a listed driver, and click OK.[/li][li]From the Driver tab, select Update Driver…[/li][li]Select Browse my computer for driver software.[/li][li]Select Let me pick from a list of device drivers on my computer.[/li][li]Select Standard SATA AHCI Controller.[/li][/ol]
          Click Next, then Close, and then restart your computer.

          Comment

          • DrWorm
            PCHF Member
            • Mar 2022
            • 46

            #20
            Originally posted by PeterOz
            Do you have any extra ram laying around ? Your ram is nor supported by your cpu or your motherboard

            This error may occur due to the iastor.sys driver, which is not fully compatible with Windows 10.
            Microsoft is currently investigating a solution to prevent the driver from being migrated when upgrading to Windows 10. For those of you already on Windows 10, you can work around this error by replacing the problematic driver with the Microsoft storahci.sys driver by following these steps:

            [ol]
            [li]Right-click the Start icon and select Device Manager.[/li][li]Expand IDE ATA/ATAPI controllers.[/li][li]Select the controller with β€œSATA AHCI” in its name (such as Standard SATA AHCI Controller). To verify that you’ve selected the right controller, right-click the controller, select Properties, click the Driver tab, and then Driver Details. Verify that iastor.sys is a listed driver, and click OK.[/li][li]From the Driver tab, select Update Driver…[/li][li]Select Browse my computer for driver software.[/li][li]Select Let me pick from a list of device drivers on my computer.[/li][li]Select Standard SATA AHCI Controller.[/li][/ol]
            Click Next, then Close, and then restart your computer.
            I changed over the device driver to the Standard SATA AHCI Controller. I was able to update windows since I wasnt able to last time. As soon as it finished, I got another IRQL NOT LESS OR EQUAL, Kernel Power 41 BSOD. I do have other RAM, but it was the RAM that I just replaced. It’s Ripjaw DDR4 3000.

            Comment

            • DrWorm
              PCHF Member
              • Mar 2022
              • 46

              #21
              Originally posted by DrWorm
              I changed over the device driver to the Standard SATA AHCI Controller. I was able to update windows since I wasnt able to last time. As soon as it finished, I got another IRQL NOT LESS OR EQUAL, Kernel Power 41 BSOD. I do have other RAM, but it was the RAM that I just replaced. It’s Ripjaw DDR4 3000.
              Just got a BSOD of kernel security check failure as it was idling.

              Comment

              • PeterOz
                PCHF Technical Response Team
                • Mar 2021
                • 4181

                #22
                Originally posted by DrWorm
                Ripjaw DDR4 3000
                Still not right for your motherboard and cpu
                are you running under clean boot?
                I am thinking video card also.

                I will look into slowing the ram down via bios settings.

                Comment

                • PeterOz
                  PCHF Technical Response Team
                  • Mar 2021
                  • 4181

                  #23
                  Can you tell me what driver your msi video card is using

                  Comment

                  • PeterOz
                    PCHF Technical Response Team
                    • Mar 2021
                    • 4181

                    #24
                    Also this about your ram by Phillpower2
                    That is the wrong RAM for your CPU, AMD/Intel state here up to 2400MHz and if you have XMP or DOCP enabled the RAM will get auto OCd past what the CPU can handle and the PC fall over.

                    Go into the BIOS, disable XMP and then manually set the RAM to run at 2400MHz and the voltage to 1.35V.

                    You should also make sure that the Windows Power Plan is set to Balanced and not High Performance

                    Comment

                    • Bruce
                      PCHF Member
                      • Oct 2017
                      • 10697

                      #25
                      @DrWorm - any updates?

                      Comment

                      • Bruce
                        PCHF Member
                        • Oct 2017
                        • 10697

                        #26
                        abandoned thread

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                        • Malnutrition
                          PCHF Moderator
                          • Jul 2016
                          • 7041

                          #27
                          Threader opened upon user request.

                          Comment

                          • PeterOz
                            PCHF Technical Response Team
                            • Mar 2021
                            • 4181

                            #28
                            User has also posted in Tech Support Guy https://forums.techguy.org/threads/k...eeded.1275868/

                            Comment

                            • DrWorm
                              PCHF Member
                              • Mar 2022
                              • 46

                              #29
                              Originally posted by PeterOz
                              User has also posted in Tech Support Guy https://forums.techguy.org/threads/k...eeded.1275868/
                              Hi sorry, I was on vacation and never got the chance to reply. I wasn’t sure if this would be re-opened or not. So in the bios, the auto settings for the ram was 2400MHz, but I have changed it from auto to be 2400MHz just in case. Also, the bios had the auto voltage at 1.2V but I manually changed it to 1.35V.

                              As for the video card, the driver version is 456.71 which I understand is not the newest 512.15.

                              Comment

                              • DrWorm
                                PCHF Member
                                • Mar 2022
                                • 46

                                #30
                                Originally posted by DrWorm
                                Hi sorry, I was on vacation and never got the chance to reply. I wasn’t sure if this would be re-opened or not. So in the bios, the auto settings for the ram was 2400MHz, but I have changed it from auto to be 2400MHz just in case. Also, the bios had the auto voltage at 1.2V but I manually changed it to 1.35V.

                                As for the video card, the driver version is 456.71 which I understand is not the newest 512.15.
                                I thought that was the fix as I was able to run two benchmarks, load games, run a very long benchmark and let it idle for 2 hours. When I came back after the 2 hours it was still up and fine. But then it crashed twice with Kernel Power, then it BSOD with WHEA_UNCORRECTABLE_ERROR. I read that that could be fixed by updating windows, so I tried to and got another BSOD of PAGE_FAULT_IN_NONPAGED_AREA.

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